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FSchleyhahn

An Unrecoverable Device Error Occurred. Error While Encoding Movie 1

Question

I am using Roxio Creator 2010 and am up to date on patches. I have a Dell Dimension XPS with an NVIDIA GeForce GTS 240 Video Card with the latest driver installed (Date: 7/9/2010; version: 8.17.12.5896).

 

I am trying to create a video folder of a production that I just made. The production plays just fine when I watch it in its entirety in both VideoWave and within MyDVD; however, it keeps failing with the following error message:

 

An unrecoverable device error occurred. Error while  Encoding Movie 1

An unrecoverable device error occurred. Error while  Encoding Movie 1

 

Even after creating a new MyDVD Project and adding just the VideoWave project to it (no fancy menus and no chapters), it still fails with the same error.

 

I have renamed the .DAT file associated with the VideoWave Project.

I have cleared the Proxy Files.

I have tried rendering in Software Mode.

 

However, the problem persists.

 

I have to burn it to a folder (instead of an ISO) because the ISO file will exceed 8.5GB. In the past, I haven't had problems doing this. Once the rendering would complete successfully to the folder, I would use DVD Shrink to compress it then I could burn it on a DL DVD.

 

Do you have any suggestions that I can try? I really need to get this project burned to DVD and am not for sure what else to do. I am also willing to buy a better card if that is what it's going to take. Please let me know. And thanks in advance for your help.

 

Floyd

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I have the same mysterious error. All of my drivers and software is up to date. I can no longer burn DVDs of any size but I can burn CDs. Sounds like the device error is in the software.

 

 

 

I am using Roxio Creator 2010 and am up to date on patches. I have a Dell Dimension XPS with an NVIDIA GeForce GTS 240 Video Card with the latest driver installed (Date: 7/9/2010; version: 8.17.12.5896).

 

I am trying to create a video folder of a production that I just made. The production plays just fine when I watch it in its entirety in both VideoWave and within MyDVD; however, it keeps failing with the following error message:

 

An unrecoverable device error occurred. Error while  Encoding Movie 1

An unrecoverable device error occurred. Error while  Encoding Movie 1

 

Even after creating a new MyDVD Project and adding just the VideoWave project to it (no fancy menus and no chapters), it still fails with the same error.

 

I have renamed the .DAT file associated with the VideoWave Project.

I have cleared the Proxy Files.

I have tried rendering in Software Mode.

 

However, the problem persists.

 

I have to burn it to a folder (instead of an ISO) because the ISO file will exceed 8.5GB. In the past, I haven't had problems doing this. Once the rendering would complete successfully to the folder, I would use DVD Shrink to compress it then I could burn it on a DL DVD.

 

Do you have any suggestions that I can try? I really need to get this project burned to DVD and am not for sure what else to do. I am also willing to buy a better card if that is what it's going to take. Please let me know. And thanks in advance for your help.

 

Floyd

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I have the same mysterious error. All of my drivers and software is up to date. I can no longer burn DVDs of any size but I can burn CDs. Sounds like the device error is in the software.

 

Have you read this?

 

Suggestion: Open "Edit Video -Advanced" (Video Wave) and create your project there. Output that project to a mpg2 file (or blu-ray or AVCHD if that is what you are doing). If the project encodes properly, then just use that file in Create DVD (MyDVD). If it doesn't, that means there is something wrong with the production. It could be a corrupted file, bad timing, DRM protected music, etc). Look for it; you will find it.

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I took sknis' advice and exported my VideoWave production to a MPG-2 (DVD Best Quality) and it completed just fine--no errors. I then added this file to My DVD, created my chapters, doctored up my menus then played it to make sure it would load and it did. I also clicked on all of my chapters and they all played. But when I burned it to a Folder--the same thing happened: An unrecoverable device error occurred. Error while encoding movie 1.

 

This is SO FRUSTRATING. I have worked so hard on this but just cannot seem to get it to a DVD. Any other suggestions? Do you think upgrading to the next version of Roxio that is out there will help? Also, I went to Best Buy and bought a new GT 240 NVIDIA video card (the one that came with my computer was the GTS 240 an from what I can tell, there isn't a big difference between the two). I really don't think it's my video card. Even when I try to render it using Software, the same thing happens. Any more suggestions?

 

Thanks

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I took sknis' advice and exported my VideoWave production to a MPG-2 (DVD Best Quality) and it completed just fine--no errors. I then added this file to My DVD, created my chapters, doctored up my menus then played it to make sure it would load and it did. I also clicked on all of my chapters and they all played. But when I burned it to a Folder--the same thing happened: An unrecoverable device error occurred. Error while encoding movie 1.

 

This is SO FRUSTRATING. I have worked so hard on this but just cannot seem to get it to a DVD. Any other suggestions? Do you think upgrading to the next version of Roxio that is out there will help? Also, I went to Best Buy and bought a new GT 240 NVIDIA video card (the one that came with my computer was the GTS 240 an from what I can tell, there isn't a big difference between the two). I really don't think it's my video card. Even when I try to render it using Software, the same thing happens. Any more suggestions?

 

Thanks

 

Take back the video card, that is not the issue; neither is the latest version of Creator.

 

1) Did you uncheck the burn to disc option?

2) How much free space do you have on your computer?

3) Try again using the option for the best quality and uncheck the option to normalize the audio.

4) What kind of menu changes did you make?

5) Did you see the error near the beginning of the rendering, in the middle or at the end?

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Thank you for helping me. I need to check on Suggestion #1 an #3 (normalize the audio) but here are the answers to the other questions:

 

1) Not for sure--will check tonight

2) I have a 1TB drive with about 800GB free

3) Will check tonight

4) I am using the Safari Menu--that is the only change I made when I said I 'doctored' it up

5) It never occurs at the same place--I've watched this closely. Last night, I watched it and it got to 91% then it failed. Other times, it couldn't even open the project and would just lock up. I have tried rendering this so many times, but it's never consistent in where it stops.

 

If you have anymore suggestions based upon the answers I just supplied, please let me know. Thank you.

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Sknis--thanks for your help. After trying everything you suggested, I ended up splitting my VideoWave production into two separate productions and was able to finally render them both. It was easy to delete second half of the production from the original but when I deleted the first half, all of my sounds and music had to be re-aligned. In any event, this worked. I just wish I could have kept it on one DVD.

 

Thanks again for your help.

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