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Creator 2011 Pro-14 Hours And Counting And Still Not Installed


StringX2
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I have gone through every thread, tried every suggested fix and I still cannot get Creator 2011 Pro installed. I am installing from a purchased (Best Buy) disc set. Please help! My system is:

Dell Vostro 200

E7200 Duo Core 2.53 ghz

400+ gb free

3.25 gb ram

Windows XP SP3 32-bit

ATI Radeon HD 4300/4350 Series (512mb)

Integrated Sound (Realtek High Def.)

GSA-H73N DVD RW (OEM Drive)

 

I have tried to install from my hard drive and the disc drive. I have updated all my drivers at least twice. Reinstalled all the .net framework and reinstalled MS installer 4.5. Tried to install with my disc drive disabled. Shut off all my antivirus/firewall and startup programs. I end up getting to different places with each install but the end result is always a rollback. My latest log file is 12.6 mb so I can't attach. Please advise.

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I have gone through every thread, tried every suggested fix and I still cannot get Creator 2011 Pro installed. I am installing from a purchased (Best Buy) disc set. Please help! My system is:

Dell Vostro 200

E7200 Duo Core 2.53 ghz

400+ gb free

3.25 gb ram

Windows XP SP3 32-bit

ATI Radeon HD 4300/4350 Series (512mb)

Integrated Sound (Realtek High Def.)

GSA-H73N DVD RW (OEM Drive)

 

I have tried to install from my hard drive and the disc drive. I have updated all my drivers at least twice. Reinstalled all the .net framework and reinstalled MS installer 4.5. Tried to install with my disc drive disabled. Shut off all my antivirus/firewall and startup programs. I end up getting to different places with each install but the end result is always a rollback. My latest log file is 12.6 mb so I can't attach. Please advise.

 

Attach just the latest SONIC_SETUP.log

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Here's the log file. I had to copy it because I wasn't able to upload the file. ("you aren't permitted to upload this kind of file") What kind of file can I upload? Thx. for your help.

 

09/27/10 23:55:03 - Created folder for log files: C:\Documents and Settings\Mom and Dad\Application Data\Roxio Log Files\Roxio Creator 2011 Pro\10-09-27 23-55\{ProductID}_{INSTALL_MODE}.log

09/27/10 23:55:03 - Installer version: 3.56.05a

09/27/10 23:55:03 - SetupDlg Started...

09/27/10 23:55:04 - Attempting to register CancelAutoPlay

09/27/10 23:55:04 - Registered AppID

09/27/10 23:55:04 - Registered CancelAutoPlay successfully

09/27/10 23:55:04 - Attempting to supress Windows Update

09/27/10 23:55:04 - Windows Update was already set to notify for both download and install

09/27/10 23:55:04 - Worker thread starting...

09/27/10 23:55:04 - Operating System Info:

09/27/10 23:55:04 - OS Version: 5.1.2600

09/27/10 23:55:04 - OS Service Pack 3.0

09/27/10 23:55:04 - Running as x86 process

09/27/10 23:55:04 - Display Language id: 1033

09/27/10 23:55:04 - System Locale id: 1033

09/27/10 23:55:04 - User default ANSI code page: 1252

09/27/10 23:55:04 - User default OEM code page: 437

09/27/10 23:55:04 - Module filename = D:\Setup.exe

09/27/10 23:55:04 - Setup command line = "D:\Setup.exe"

09/27/10 23:55:04 - Base language detected is 'ENU'

09/27/10 23:55:04 - Setting final install language TLA to 'ENU'

09/27/10 23:55:04 - Modified product list: VIRTUALDRIVE64_13,VIDEOCAP_USB_X86,VIDEOCAP_USB_X64,STREAMER_SVR_X86,STREAMER_SVR_X64,STREAMER_CLT,SMARTSOUND_50,ROXIOCENTRAL_60,RBVIRTUALFOLDER64_0160,PS_C13_EXPRESS_10,GOOGLE_TOOLBAR,GOOGLE_CHROME,EMC_CONTENT13,EMC_130,DOTNETFX_351,DIRECTX_FEB10,CPDECODERPACK_433,CINEPLAYER_561,BOTPRODUCT_A64,BOTPRODUCT,BOTAPP_PE,BASICBURN_0160

09/27/10 23:55:05 - Successfully added feature 'EMC8' to product 'EMC_130'

09/27/10 23:55:05 - Successfully added feature 'Content' to product 'EMC_CONTENT13'

09/27/10 23:55:05 - Successfully added feature 'HipServ_VM_Files' to product 'STREAMER_SVR_X64'

09/27/10 23:55:05 - Successfully added feature 'HipServ_VM_Files' to product 'STREAMER_SVR_X86'

09/27/10 23:55:05 - Temp Folder Information for: C:\DOCUME~1\MOMAND~1\LOCALS~1\Temp\ size: 413490.00

09/27/10 23:55:07 - Attempting to force language to 'ENU'

09/27/10 23:55:07 - Base language detected is 'ENU'

09/27/10 23:55:07 - Setting final install language TLA to 'ENU'

09/27/10 23:55:07 - Base language detected is 'ENU'

09/27/10 23:55:07 - Setting final install language TLA to 'ENU'

09/27/10 23:55:07 - Condition for MPI is satisfied

09/27/10 23:55:35 - Condition for product VIRTUALDRIVE64_13 not satisfied; removing

09/27/10 23:55:35 - Disabling installation of product 'VIRTUALDRIVE64_13'

09/27/10 23:55:35 - Condition for product VIDEOCAP_USB_X86 satisfied

09/27/10 23:55:35 - Condition for product VIDEOCAP_USB_X64 not satisfied; removing

09/27/10 23:55:35 - Disabling installation of product 'VIDEOCAP_USB_X64'

09/27/10 23:55:35 - Condition for product STREAMER_SVR_X86 satisfied

09/27/10 23:55:35 - Condition for product STREAMER_SVR_X64 not satisfied; removing

09/27/10 23:55:35 - Disabling installation of product 'STREAMER_SVR_X64'

09/27/10 23:55:35 - Condition for product STREAMER_CLT satisfied

09/27/10 23:55:35 - No condition detected for product SMARTSOUND_50

09/27/10 23:55:35 - No condition detected for product ROXIOCENTRAL_60

09/27/10 23:55:35 - Condition for product RBVIRTUALFOLDER64_0160 not satisfied; removing

09/27/10 23:55:35 - Disabling installation of product 'RBVIRTUALFOLDER64_0160'

09/27/10 23:55:35 - No condition detected for product PS_C13_EXPRESS_10

09/27/10 23:55:35 - No condition detected for product GOOGLE_TOOLBAR

09/27/10 23:55:35 - No condition detected for product GOOGLE_CHROME

09/27/10 23:55:35 - No condition detected for product EMC_CONTENT13

09/27/10 23:55:35 - No condition detected for product EMC_130

09/27/10 23:55:35 - No condition detected for product DOTNETFX_351

09/27/10 23:55:35 - No condition detected for product DIRECTX_FEB10

09/27/10 23:55:35 - No condition detected for product CPDECODERPACK_433

09/27/10 23:55:35 - No condition detected for product CINEPLAYER_561

09/27/10 23:55:35 - Condition for product BOTPRODUCT_A64 not satisfied; removing

09/27/10 23:55:35 - Disabling installation of product 'BOTPRODUCT_A64'

09/27/10 23:55:35 - Condition for product BOTPRODUCT satisfied

09/27/10 23:55:35 - No condition detected for product BOTAPP_PE

09/27/10 23:55:35 - No condition detected for product BASICBURN_0160

09/27/10 23:55:36 - Executing setup action: VerifyActions.*.Admin

09/27/10 23:55:36 - Action VerifyActions.*.Admin return code: 0

09/27/10 23:55:36 - Executing setup action: VerifyActions.*.EnsureMSI

09/27/10 23:55:36 - Checking if the Windows Installer is the correct version

09/27/10 23:55:36 - Action VerifyActions.*.EnsureMSI return code: 0

09/27/10 23:55:36 - Executing setup action: VerifyActions.*.EnsureSetupFiles

09/27/10 23:55:36 - Checking if there is a newer version of setup available to download

09/27/10 23:55:39 - No updates were found

09/27/10 23:55:39 - Action VerifyActions.*.EnsureSetupFiles return code: 2

09/27/10 23:55:39 - Installer suite information

09/27/10 23:55:39 - UUID is: {4433FF9E-AF21-4E41-B296-4E13BF4D52F5}

09/27/10 23:55:39 - FamilyID is: empty

09/27/10 23:55:39 - DisplayName is: Roxio Creator 2011 Pro

09/27/10 23:55:39 - Version is: 13.0

09/27/10 23:55:39 - IconPath is: BIN\SuiteIcon.ico

09/27/10 23:55:39 - HelpLink is: http://www.roxio.com/

09/27/10 23:55:39 - URLInfoAbout is: http://www.roxio.com/

09/27/10 23:55:39 - BuildNumber is: 131B08A

09/27/10 23:55:39 - SKU is: R04

09/27/10 23:55:39 - BasePath is: C:\Program Files

09/27/10 23:55:39 - SuiteFolder is: Roxio 2011

09/27/10 23:55:39 - Changed InstalPath to: C:\Program Files\Roxio 2011

09/27/10 23:55:39 - OverinstallAllowed value is: 0

09/27/10 23:55:39 - RepairModeAllowed value is: 1

09/27/10 23:55:39 - No existing suite was found on this system.

09/27/10 23:55:39 - There were no incompatible suites found in the system.

09/27/10 23:55:39 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.VIDEOCAP_USB_X86.CurrentVersion return code: 3

09/27/10 23:55:39 - Executing setup action: VerifyActions.STREAMER_SVR_X86.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.STREAMER_SVR_X86.CurrentVersion return code: 3

09/27/10 23:55:39 - Executing setup action: VerifyActions.STREAMER_CLT.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.STREAMER_CLT.CurrentVersion return code: 3

09/27/10 23:55:39 - Executing setup action: VerifyActions.SMARTSOUND_50.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.SMARTSOUND_50.CurrentVersion return code: 2

09/27/10 23:55:39 - Executing setup action: VerifyActions.ROXIOCENTRAL_60.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.ROXIOCENTRAL_60.CurrentVersion return code: 3

09/27/10 23:55:39 - Executing setup action: VerifyActions.PS_C13_EXPRESS_10.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.PS_C13_EXPRESS_10.CurrentVersion return code: 2

09/27/10 23:55:39 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.GOOGLE_TOOLBAR.CurrentVersion return code: 2

09/27/10 23:55:39 - Executing setup action: VerifyActions.GOOGLE_CHROME.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.GOOGLE_CHROME.CurrentVersion return code: 2

09/27/10 23:55:39 - Executing setup action: VerifyActions.EMC_CONTENT13.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.EMC_CONTENT13.CurrentVersion return code: 3

09/27/10 23:55:39 - Executing setup action: VerifyActions.EMC_130.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.EMC_130.CurrentVersion return code: 3

09/27/10 23:55:39 - Executing setup action: VerifyActions.DOTNETFX_351.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.DOTNETFX_351.CurrentVersion return code: 2

09/27/10 23:55:39 - Executing setup action: VerifyActions.DIRECTX_FEB10.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.DIRECTX_FEB10.CurrentVersion return code: 3

09/27/10 23:55:39 - Executing setup action: VerifyActions.CPDECODERPACK_433.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.CPDECODERPACK_433.CurrentVersion return code: 3

09/27/10 23:55:39 - Executing setup action: VerifyActions.CINEPLAYER_561.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.CINEPLAYER_561.CurrentVersion return code: 3

09/27/10 23:55:39 - Executing setup action: VerifyActions.BOTPRODUCT.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.BOTPRODUCT.CurrentVersion return code: 3

09/27/10 23:55:39 - Executing setup action: VerifyActions.BOTAPP_PE.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.BOTAPP_PE.CurrentVersion return code: 3

09/27/10 23:55:39 - Executing setup action: VerifyActions.BASICBURN_0160.CurrentVersion

09/27/10 23:55:39 - Action VerifyActions.BASICBURN_0160.CurrentVersion return code: 3

09/27/10 23:55:39 - Product VIDEOCAP_USB_X86 was not found on the system. Installing version 1.22.0

09/27/10 23:55:39 - Product STREAMER_SVR_X86 was not found on the system. Installing version 1.0.0

09/27/10 23:55:39 - Product STREAMER_CLT was not found on the system. Installing version 1.4.2

09/27/10 23:55:39 - Product ROXIOCENTRAL_60 was not found on the system. Installing version 6.0.0

09/27/10 23:55:39 - Product EMC_CONTENT13 was not found on the system. Installing version 13.0.98

09/27/10 23:55:39 - Product EMC_130 was not found on the system. Installing version 1.3.166

09/27/10 23:55:39 - Product DIRECTX_FEB10 was not found on the system. Installing version 1.0.0

09/27/10 23:55:39 - Product CPDECODERPACK_433 was not found on the system. Installing version 4.3.0

09/27/10 23:55:39 - Product CINEPLAYER_561 was not found on the system. Installing version 5.6

09/27/10 23:55:39 - Product BOTPRODUCT was not found on the system. Installing version 4.0

09/27/10 23:55:39 - Product BOTAPP_PE was not found on the system. Installing version 4.0

09/27/10 23:55:39 - Product BASICBURN_0160 was not found on the system. Installing version 1.6

09/27/10 23:55:40 - Executing setup action: VerifyActions.*.CheckPrompt

09/27/10 23:55:40 - Checking if __MsiPromptForCD mutex is set

09/27/10 23:55:40 - Action VerifyActions.*.CheckPrompt return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.STREAMER_SVR_X86.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.STREAMER_SVR_X86.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.STREAMER_CLT.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.STREAMER_CLT.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.SMARTSOUND_50.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.SMARTSOUND_50.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.ROXIOCENTRAL_60.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.ROXIOCENTRAL_60.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.PS_C13_EXPRESS_10.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.PS_C13_EXPRESS_10.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.GOOGLE_CHROME.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.GOOGLE_CHROME.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.EMC_CONTENT13.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.EMC_CONTENT13.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.EMC_130.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.EMC_130.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.DOTNETFX_351.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.DOTNETFX_351.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.DIRECTX_FEB10.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.DIRECTX_FEB10.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.CPDECODERPACK_433.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.CPDECODERPACK_433.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.CINEPLAYER_561.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.CINEPLAYER_561.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.BOTPRODUCT.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.BOTPRODUCT.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.BOTAPP_PE.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.BOTAPP_PE.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.BASICBURN_0160.MSICorrectVersion

09/27/10 23:55:40 - Checking if the Windows Installer is the correct version

09/27/10 23:55:40 - Action VerifyActions.BASICBURN_0160.MSICorrectVersion return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.VIDEOCAP_USB_X86.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.STREAMER_SVR_X86.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.STREAMER_SVR_X86.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.STREAMER_CLT.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.STREAMER_CLT.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.SMARTSOUND_50.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.SMARTSOUND_50.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.ROXIOCENTRAL_60.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.ROXIOCENTRAL_60.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.PS_C13_EXPRESS_10.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.PS_C13_EXPRESS_10.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.GOOGLE_TOOLBAR.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.GOOGLE_CHROME.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.GOOGLE_CHROME.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.EMC_CONTENT13.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.EMC_CONTENT13.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.EMC_130.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.EMC_130.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.DOTNETFX_351.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.DOTNETFX_351.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.DIRECTX_FEB10.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.DIRECTX_FEB10.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.CPDECODERPACK_433.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.CPDECODERPACK_433.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.CINEPLAYER_561.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.CINEPLAYER_561.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.BOTPRODUCT.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.BOTPRODUCT.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.BOTAPP_PE.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.BOTAPP_PE.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.BASICBURN_0160.IsQualified

09/27/10 23:55:40 - Checking if platform qualifies for installation

09/27/10 23:55:40 - Action VerifyActions.BASICBURN_0160.IsQualified return code: 0

09/27/10 23:55:40 - Executing setup action: VerifyActions.CINEPLAYER_561.AppSearch

09/27/10 23:55:42 - SA: Running AppSearch

09/27/10 23:55:42 - Looking up the suite property AppSearch, and retrieved the value: empty

09/27/10 23:55:42 - Looking up the product property CINEPLAYER_561.AppSearch, and retrieved the value: RET,FALSE;OUT,FOUND_CP53BD;REG,HKLM\SOFTWARE\sonic\CinePlayer\5.0\Preference,REG_SZ,BuildOEM

09/27/10 23:55:42 - The registry key was not found on x86: 'SOFTWARE\sonic\CinePlayer\5.0\Preference' error: 2

09/27/10 23:55:42 - The requested AppSearch tests were not succesful.

09/27/10 23:55:42 - Action VerifyActions.CINEPLAYER_561.AppSearch return code: 0

09/27/10 23:55:42 - Creating item removal data

09/27/10 23:55:43 - Finished creating item removal data; count=1

09/27/10 23:56:02 - Checking validity of key 'xxxxxxxxxxxxxxxxxxxx'

09/27/10 23:56:03 - Validation completed successfully

09/27/10 23:56:36 - Disabling installation of product 'GOOGLE_TOOLBAR'

09/27/10 23:56:36 - Disabling installation of product 'STREAMER_CLT'

09/27/10 23:56:36 - Disabling installation of product 'STREAMER_SVR_X86'

09/27/10 23:56:36 - Disabling installation of product 'GOOGLE_CHROME'

09/27/10 23:56:36 - No removal data found for action PreviousVersions.VIDEOCAP_USB_X86.Auto

09/27/10 23:56:36 - Executing setup action: PreviousVersions.VIDEOCAP_USB_X86.Auto

09/27/10 23:56:36 - Action PreviousVersions.VIDEOCAP_USB_X86.Auto return code: 0

09/27/10 23:56:36 - No removal data found for action IncompatibleApplications.SMARTSOUND_50.SKIP1

09/27/10 23:56:36 - Executing setup action: IncompatibleApplications.SMARTSOUND_50.SKIP1

09/27/10 23:56:36 - Action IncompatibleApplications.SMARTSOUND_50.SKIP1 return code: 0

09/27/10 23:56:36 - No removal data found for action IncompatibleApplications.SMARTSOUND_50.SKIP2

09/27/10 23:56:36 - Executing setup action: IncompatibleApplications.SMARTSOUND_50.SKIP2

09/27/10 23:56:36 - Action IncompatibleApplications.SMARTSOUND_50.SKIP2 return code: 0

09/27/10 23:56:36 - No removal data found for action PreviousVersions.ROXIOCENTRAL_60.Auto

09/27/10 23:56:36 - Executing setup action: PreviousVersions.ROXIOCENTRAL_60.Auto

09/27/10 23:56:36 - Action PreviousVersions.ROXIOCENTRAL_60.Auto return code: 0

09/27/10 23:56:36 - No removal data found for action PreviousVersions.EMC_CONTENT13.Auto

09/27/10 23:56:36 - Executing setup action: PreviousVersions.EMC_CONTENT13.Auto

09/27/10 23:56:36 - Action PreviousVersions.EMC_CONTENT13.Auto return code: 0

09/27/10 23:56:36 - No removal data found for action PreviousVersions.EMC_130.DX90

09/27/10 23:56:36 - Executing setup action: PreviousVersions.EMC_130.DX90

09/27/10 23:56:36 - Action PreviousVersions.EMC_130.DX90 return code: 0

09/27/10 23:56:36 - No removal data found for action PreviousVersions.EMC_130.EMC70

09/27/10 23:56:36 - Executing setup action: PreviousVersions.EMC_130.EMC70

09/27/10 23:56:36 - Action PreviousVersions.EMC_130.EMC70 return code: 0

09/27/10 23:56:36 - No removal data found for action PreviousVersions.EMC_130.Auto

09/27/10 23:56:36 - Executing setup action: PreviousVersions.EMC_130.Auto

09/27/10 23:56:36 - Action PreviousVersions.EMC_130.Auto return code: 0

09/27/10 23:56:36 - Action IncompatibleApplications.DOTNETFX_351.VER351 for target Microsoft .NET Framework 3.5 SP1 selected: TRUE

09/27/10 23:56:36 - Executing setup action: IncompatibleApplications.DOTNETFX_351.VER351

09/27/10 23:56:36 - Updating install progress: 1 / 22, Uninstalling Microsoft .NET Framework 3.5 SP1

09/27/10 23:56:36 - Action IncompatibleApplications.DOTNETFX_351.VER351 return code: 1603

09/27/10 23:56:36 - Disabling installation of product 'DOTNETFX_351'

09/27/10 23:56:36 - No removal data found for action IncompatibleApplications.DIRECTX_FEB10.DIRECTX21

09/27/10 23:56:36 - Executing setup action: IncompatibleApplications.DIRECTX_FEB10.DIRECTX21

09/27/10 23:56:36 - Action IncompatibleApplications.DIRECTX_FEB10.DIRECTX21 return code: 0

09/27/10 23:56:36 - No removal data found for action IncompatibleApplications.DIRECTX_FEB10.SKIP

09/27/10 23:56:36 - Executing setup action: IncompatibleApplications.DIRECTX_FEB10.SKIP

09/27/10 23:56:36 - Action IncompatibleApplications.DIRECTX_FEB10.SKIP return code: 0

09/27/10 23:56:36 - No removal data found for action PreviousVersions.DIRECTX_FEB10.Auto

09/27/10 23:56:36 - Executing setup action: PreviousVersions.DIRECTX_FEB10.Auto

09/27/10 23:56:36 - Action PreviousVersions.DIRECTX_FEB10.Auto return code: 0

09/27/10 23:56:36 - No removal data found for action PreviousVersions.CPDECODERPACK_433.Auto

09/27/10 23:56:36 - Executing setup action: PreviousVersions.CPDECODERPACK_433.Auto

09/27/10 23:56:36 - Action PreviousVersions.CPDECODERPACK_433.Auto return code: 0

09/27/10 23:56:36 - No removal data found for action IncompatibleApplications.CINEPLAYER_561.CP30

09/27/10 23:56:36 - Executing setup action: IncompatibleApplications.CINEPLAYER_561.CP30

09/27/10 23:56:36 - Action IncompatibleApplications.CINEPLAYER_561.CP30 return code: 0

09/27/10 23:56:36 - No removal data found for action IncompatibleApplications.CINEPLAYER_561.CP3x

09/27/10 23:56:36 - Executing setup action: IncompatibleApplications.CINEPLAYER_561.CP3x

09/27/10 23:56:36 - Action IncompatibleApplications.CINEPLAYER_561.CP3x return code: 0

09/27/10 23:56:36 - No removal data found for action IncompatibleApplications.CINEPLAYER_561.SDMX

09/27/10 23:56:36 - Executing setup action: IncompatibleApplications.CINEPLAYER_561.SDMX

09/27/10 23:56:36 - Action IncompatibleApplications.CINEPLAYER_561.SDMX return code: 0

09/27/10 23:56:36 - No removal data found for action IncompatibleApplications.CINEPLAYER_561.CP5X

09/27/10 23:56:36 - Executing setup action: IncompatibleApplications.CINEPLAYER_561.CP5X

09/27/10 23:56:36 - Action IncompatibleApplications.CINEPLAYER_561.CP5X return code: 0

09/27/10 23:56:36 - No removal data found for action PreviousVersions.CINEPLAYER_561.Auto

09/27/10 23:56:36 - Executing setup action: PreviousVersions.CINEPLAYER_561.Auto

09/27/10 23:56:36 - Action PreviousVersions.CINEPLAYER_561.Auto return code: 0

09/27/10 23:56:36 - No removal data found for action PreviousVersions.BOTPRODUCT.Auto

09/27/10 23:56:36 - Executing setup action: PreviousVersions.BOTPRODUCT.Auto

09/27/10 23:56:36 - Action PreviousVersions.BOTPRODUCT.Auto return code: 0

09/27/10 23:56:36 - No removal data found for action PreviousVersions.BOTAPP_PE.Auto

09/27/10 23:56:36 - Executing setup action: PreviousVersions.BOTAPP_PE.Auto

09/27/10 23:56:36 - Action PreviousVersions.BOTAPP_PE.Auto return code: 0

09/27/10 23:56:36 - No removal data found for action PreviousVersions.BASICBURN_0160.Auto

09/27/10 23:56:36 - Executing setup action: PreviousVersions.BASICBURN_0160.Auto

09/27/10 23:56:36 - Action PreviousVersions.BASICBURN_0160.Auto return code: 0

09/27/10 23:56:36 - Incompatible suite is empty. Go on with installation

09/27/10 23:56:36 - Updating install progress: 1 / 22, Gathering required information...

09/27/10 23:56:36 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 has no product code, no reference counting will be done.

09/27/10 23:56:36 - Updating install progress: 1 / 22, Installing Roxio Video Capture USB

09/27/10 23:56:36 - Executing setup action: InstallActions.VIDEOCAP_USB_X86.KB933262_x86

09/27/10 23:56:36 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false

09/27/10 23:56:36 - Condition for install action not satisfied; skipping

09/27/10 23:56:36 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 return code: 0

09/27/10 23:56:36 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 is Sync

09/27/10 23:56:36 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 has SyncHandle equal NULL.

09/27/10 23:56:36 - Updating install progress: 2 / 22, Installing Roxio Video Capture USB

09/27/10 23:56:36 - Getting reference count for action 'InstallActions.DIRECTX_FEB10.Install', product code '{3A9527CF-4E91-4683-A03F-F1AD022126E5}'

09/27/10 23:56:36 - Updating install progress: 2 / 22, Installing DirectX 9 Runtime

09/27/10 23:56:36 - Executing setup action: InstallActions.DIRECTX_FEB10.Install

09/27/10 23:56:36 - Action InstallActions.DIRECTX_FEB10.Install return code: 0

09/27/10 23:56:36 - Action InstallActions.DIRECTX_FEB10.Install is Sync

09/27/10 23:56:36 - Action InstallActions.DIRECTX_FEB10.Install has SyncHandle not equal NULL.

09/27/10 23:56:36 - Installing Package: 'D:\DIRECTX_FEB10\DxLauncher.msi', with Properties: 'REBOOT=ReallySuppress ARPSYSTEMCOMPONENT=1 DESKTOPICON=never QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio 2011\" MPI_SUITE_ID={4433FF9E-AF21-4E41-B296-4E13BF4D52F5} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

09/27/10 23:57:49 - Execution of Windows Installer package 'D:\DIRECTX_FEB10\DxLauncher.msi' finished with exit code = 0

09/27/10 23:57:49 - Updating install progress: 3 / 22, (null)

09/27/10 23:57:49 - Action InstallActions.DIRECTX_FEB10.Install was just installed. Adding reference.

09/27/10 23:57:49 - Adding group '{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}' reference for action 'InstallActions.DIRECTX_FEB10.Install'

09/27/10 23:57:49 - Adding reference for suite {4433FF9E-AF21-4E41-B296-4E13BF4D52F5} for product code {3A9527CF-4E91-4683-A03F-F1AD022126E5}.

09/27/10 23:57:49 - Getting reference count for action 'InstallActions.VIDEOCAP_USB_X86.Install', product code '{86DDDAAD-AEB9-42E5-BE01-0E8FABD2BB29}'

09/27/10 23:57:49 - Updating install progress: 3 / 22, Installing Roxio Video Capture USB

09/27/10 23:57:49 - Executing setup action: InstallActions.VIDEOCAP_USB_X86.Install

09/27/10 23:57:49 - Action InstallActions.VIDEOCAP_USB_X86.Install return code: 0

09/27/10 23:57:49 - Action InstallActions.VIDEOCAP_USB_X86.Install is Sync

09/27/10 23:57:49 - Action InstallActions.VIDEOCAP_USB_X86.Install has SyncHandle not equal NULL.

09/27/10 23:57:49 - Installing Package: 'D:\VIDEOCAP_USB_X86\Roxio Video Capture USB.msi', with Properties: 'REBOOT=ReallySuppress ARPSYSTEMCOMPONENT=1 DESKTOPICON=never QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio 2011\" MPI_SUITE_ID={4433FF9E-AF21-4E41-B296-4E13BF4D52F5} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

09/27/10 23:57:52 - Execution of Windows Installer package 'D:\VIDEOCAP_USB_X86\Roxio Video Capture USB.msi' finished with exit code = 0

09/27/10 23:57:52 - Updating install progress: 4 / 22, (null)

09/27/10 23:57:52 - Action InstallActions.VIDEOCAP_USB_X86.Install was just installed. Adding reference.

09/27/10 23:57:52 - Adding group '{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}' reference for action 'InstallActions.VIDEOCAP_USB_X86.Install'

09/27/10 23:57:52 - Adding reference for suite {4433FF9E-AF21-4E41-B296-4E13BF4D52F5} for product code {86DDDAAD-AEB9-42E5-BE01-0E8FABD2BB29}.

09/27/10 23:57:52 - Action InstallActions.SMARTSOUND_50.Install has no product code, no reference counting will be done.

09/27/10 23:57:52 - Updating install progress: 4 / 22, Installing SmartSound

09/27/10 23:57:52 - Executing setup action: InstallActions.SMARTSOUND_50.Install

09/27/10 23:57:56 - Action InstallActions.SMARTSOUND_50.Install return code: 0

09/27/10 23:57:56 - Action InstallActions.SMARTSOUND_50.Install is Sync

09/27/10 23:57:56 - Action InstallActions.SMARTSOUND_50.Install has SyncHandle not equal NULL.

09/27/10 23:58:08 - Updating install progress: 5 / 22, (null)

09/27/10 23:58:08 - Action InstallActions.SMARTSOUND_50.Install was just installed. Adding reference.

09/27/10 23:58:08 - Action 'InstallActions.SMARTSOUND_50.Install' is set as NoUninstall, reference counting will not be done.

09/27/10 23:58:08 - Getting reference count for action 'InstallActions.ROXIOCENTRAL_60.Install', product code '{77CDA026-3860-4C95-8233-34F3CEF121FB}'

09/27/10 23:58:08 - Updating install progress: 5 / 22, Installing Roxio Creator 2011 Pro

09/27/10 23:58:08 - Executing setup action: InstallActions.ROXIOCENTRAL_60.Install

09/27/10 23:58:08 - Action InstallActions.ROXIOCENTRAL_60.Install return code: 0

09/27/10 23:58:08 - Action InstallActions.ROXIOCENTRAL_60.Install is Sync

09/27/10 23:58:08 - Installing Package: 'D:\ROXIOCENTRAL_60\RCPROD.msi', with Properties: 'REBOOT=ReallySuppress TRANSFORMS="D:\ROXIOCENTRAL_60\1033.mst" ARPSYSTEMCOMPONENT=1 DESKTOPICON=always QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio 2011\" MPI_SUITE_ID={4433FF9E-AF21-4E41-B296-4E13BF4D52F5} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

09/27/10 23:58:08 - Action InstallActions.ROXIOCENTRAL_60.Install has SyncHandle not equal NULL.

09/27/10 23:58:19 - Execution of Windows Installer package 'D:\ROXIOCENTRAL_60\RCPROD.msi' finished with exit code = 0

09/27/10 23:58:19 - Updating install progress: 6 / 22, (null)

09/27/10 23:58:19 - Action InstallActions.ROXIOCENTRAL_60.Install was just installed. Adding reference.

09/27/10 23:58:19 - Adding group '{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}' reference for action 'InstallActions.ROXIOCENTRAL_60.Install'

09/27/10 23:58:19 - Adding reference for suite {4433FF9E-AF21-4E41-B296-4E13BF4D52F5} for product code {77CDA026-3860-4C95-8233-34F3CEF121FB}.

09/27/10 23:58:19 - Action InstallActions.PS_C13_EXPRESS_10.Install has no product code, no reference counting will be done.

09/27/10 23:58:19 - Updating install progress: 6 / 22, Installing PhotoShow Express

09/27/10 23:58:19 - Executing setup action: InstallActions.PS_C13_EXPRESS_10.Install

09/27/10 23:58:19 - Condition '((({NEUTRALLANGID} == 09) OR ({USERLANGID} == 1043) OR ({SETUPLANG} == "ENU")) AND ({NO_ONLINE_ACCESS} != "1"))' evaluated to true

09/27/10 23:58:23 - Action InstallActions.PS_C13_EXPRESS_10.Install return code: 0

09/27/10 23:58:23 - Action InstallActions.PS_C13_EXPRESS_10.Install is Sync

09/27/10 23:58:23 - Action InstallActions.PS_C13_EXPRESS_10.Install has SyncHandle not equal NULL.

09/27/10 23:58:28 - Updating install progress: 7 / 22, (null)

09/27/10 23:58:28 - Action InstallActions.PS_C13_EXPRESS_10.Install was just installed. Adding reference.

09/27/10 23:58:28 - Adding group '{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}' reference for action 'InstallActions.PS_C13_EXPRESS_10.Install'

09/27/10 23:58:28 - Action 'InstallActions.PS_C13_EXPRESS_10.Install' has no product code, reference counting is not possible.

09/27/10 23:58:28 - Getting reference count for action 'InstallActions.EMC_130.Install', product code '{9A5F1282-D6F8-4F04-B73E-D9286924E9AC}'

09/27/10 23:58:28 - Updating install progress: 7 / 22, Installing Roxio Creator 2011 Pro

09/27/10 23:58:28 - Executing setup action: InstallActions.EMC_130.Install

09/27/10 23:58:28 - Action InstallActions.EMC_130.Install return code: 0

09/27/10 23:58:28 - Installing Package: 'D:\EMC_130\Roxio Creator 2011 Pro.msi', with Properties: 'REBOOT=ReallySuppress TRANSFORMS="D:\EMC_130\1033.mst" VIRTUALDRIVE64_13=SKIP VIDEOCAP_USB_X64=SKIP STREAMER_SVR_X64=SKIP RBVIRTUALFOLDER64_0160=SKIP BOTPRODUCT_A64=SKIP GOOGLE_TOOLBAR=SKIP STREAMER_CLT=SKIP STREAMER_SVR_X86=SKIP GOOGLE_CHROME=SKIP DOTNETFX_351=SKIP INSTALLERDIR="D:\" ARPSYSTEMCOMPONENT=1 ROX_KEYTEXT=XXXXXXXXXXXXX DESKTOPICON=always QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio 2011\" MPI_SUITE_ID={4433FF9E-AF21-4E41-B296-4E13BF4D52F5} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

09/27/10 23:58:28 - Action InstallActions.EMC_130.Install is Sync

09/27/10 23:58:28 - Action InstallActions.EMC_130.Install has SyncHandle not equal NULL.

09/28/10 00:01:54 - Execution of Windows Installer package 'D:\EMC_130\Roxio Creator 2011 Pro.msi' finished with exit code = 3010

09/28/10 00:01:54 - Updating install progress: 8 / 22, (null)

09/28/10 00:01:54 - Action InstallActions.EMC_130.Install was just installed. Adding reference.

09/28/10 00:01:54 - Adding group '{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}' reference for action 'InstallActions.EMC_130.Install'

09/28/10 00:01:54 - Adding reference for suite {4433FF9E-AF21-4E41-B296-4E13BF4D52F5} for product code {9A5F1282-D6F8-4F04-B73E-D9286924E9AC}.

09/28/10 00:01:54 - Getting reference count for action 'InstallActions.CPDECODERPACK_433.Install', product code '{FFAC39DA-CF79-434B-A6E0-4055689667D9}'

09/28/10 00:01:54 - Updating install progress: 8 / 22, Installing Roxio CinePlayer Decoder Pack

09/28/10 00:01:54 - Executing setup action: InstallActions.CPDECODERPACK_433.Install

09/28/10 00:01:54 - Action InstallActions.CPDECODERPACK_433.Install return code: 0

09/28/10 00:01:54 - Installing Package: 'D:\CPDECODERPACK_433\CPDP.msi', with Properties: 'REBOOT=ReallySuppress TRANSFORMS="D:\CPDECODERPACK_433\1033.mst" ARPSYSTEMCOMPONENT=1 DESKTOPICON=never QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio 2011\" MPI_SUITE_ID={4433FF9E-AF21-4E41-B296-4E13BF4D52F5} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

09/28/10 00:01:54 - Action InstallActions.CPDECODERPACK_433.Install is Sync

09/28/10 00:01:54 - Action InstallActions.CPDECODERPACK_433.Install has SyncHandle not equal NULL.

09/28/10 00:02:01 - Execution of Windows Installer package 'D:\CPDECODERPACK_433\CPDP.msi' finished with exit code = 0

09/28/10 00:02:01 - Updating install progress: 9 / 22, (null)

09/28/10 00:02:01 - Action InstallActions.CPDECODERPACK_433.Install was just installed. Adding reference.

09/28/10 00:02:01 - Adding group '{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}' reference for action 'InstallActions.CPDECODERPACK_433.Install'

09/28/10 00:02:01 - Adding reference for suite {4433FF9E-AF21-4E41-B296-4E13BF4D52F5} for product code {FFAC39DA-CF79-434B-A6E0-4055689667D9}.

09/28/10 00:02:01 - Getting reference count for action 'InstallActions.CINEPLAYER_561.Install', product code '{A9024A22-FB0E-4DDC-AB93-44D686F7F491}'

09/28/10 00:02:01 - Updating install progress: 9 / 22, Installing Roxio CinePlayer

09/28/10 00:02:01 - Executing setup action: InstallActions.CINEPLAYER_561.Install

09/28/10 00:02:01 - Installing Package: 'D:\CINEPLAYER_561\CP.msi', with Properties: 'REBOOT=ReallySuppress TRANSFORMS="D:\CINEPLAYER_561\1033.mst" FOUND_CP53BD="" ARPSYSTEMCOMPONENT=1 ROX_KEYTEXT=XXXXXXXX DESKTOPICON=never QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio 2011\" MPI_SUITE_ID={4433FF9E-AF21-4E41-B296-4E13BF4D52F5} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

09/28/10 00:02:01 - Action InstallActions.CINEPLAYER_561.Install return code: 0

09/28/10 00:02:01 - Action InstallActions.CINEPLAYER_561.Install is Sync

09/28/10 00:02:01 - Action InstallActions.CINEPLAYER_561.Install has SyncHandle not equal NULL.

09/28/10 00:02:38 - Execution of Windows Installer package 'D:\CINEPLAYER_561\CP.msi' finished with exit code = 0

09/28/10 00:02:38 - Updating install progress: 10 / 22, (null)

09/28/10 00:02:38 - Action InstallActions.CINEPLAYER_561.Install was just installed. Adding reference.

09/28/10 00:02:38 - Adding group '{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}' reference for action 'InstallActions.CINEPLAYER_561.Install'

09/28/10 00:02:38 - Adding reference for suite {4433FF9E-AF21-4E41-B296-4E13BF4D52F5} for product code {A9024A22-FB0E-4DDC-AB93-44D686F7F491}.

09/28/10 00:02:38 - Getting reference count for action 'InstallActions.BOTPRODUCT.Install', product code '{729B89D0-946A-407E-A121-343BD3320C40}'

09/28/10 00:02:38 - Updating install progress: 10 / 22, Installing Roxio BackOnTrack

09/28/10 00:02:38 - Executing setup action: InstallActions.BOTPRODUCT.Install

09/28/10 00:02:38 - Action InstallActions.BOTPRODUCT.Install return code: 0

09/28/10 00:02:38 - Action InstallActions.BOTPRODUCT.Install is Sync

09/28/10 00:02:38 - Action InstallActions.BOTPRODUCT.Install has SyncHandle not equal NULL.

09/28/10 00:02:38 - Installing Package: 'D:\BOTPRODUCT\BOTAPP.msi', with Properties: 'REBOOT=ReallySuppress TRANSFORMS="D:\BOTPRODUCT\1033.mst" ARPSYSTEMCOMPONENT=1 DESKTOPICON=never QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio 2011\" MPI_SUITE_ID={4433FF9E-AF21-4E41-B296-4E13BF4D52F5} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

09/28/10 00:02:52 - Execution of Windows Installer package 'D:\BOTPRODUCT\BOTAPP.msi' finished with exit code = 3010

09/28/10 00:02:52 - Updating install progress: 11 / 22, (null)

09/28/10 00:02:52 - Action InstallActions.BOTPRODUCT.Install was just installed. Adding reference.

09/28/10 00:02:52 - Adding group '{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}' reference for action 'InstallActions.BOTPRODUCT.Install'

09/28/10 00:02:52 - Adding reference for suite {4433FF9E-AF21-4E41-B296-4E13BF4D52F5} for product code {729B89D0-946A-407E-A121-343BD3320C40}.

09/28/10 00:02:52 - Getting reference count for action 'InstallActions.BOTAPP_PE.Install', product code '{BD3EAE4D-862D-4D41-8BB5-F5C2CFFE6022}'

09/28/10 00:02:52 - Updating install progress: 11 / 22, Installing Roxio BackOnTrackPE

09/28/10 00:02:52 - Executing setup action: InstallActions.BOTAPP_PE.Install

09/28/10 00:02:52 - Action InstallActions.BOTAPP_PE.Install return code: 0

09/28/10 00:02:52 - Action InstallActions.BOTAPP_PE.Install is Sync

09/28/10 00:02:52 - Action InstallActions.BOTAPP_PE.Install has SyncHandle not equal NULL.

09/28/10 00:02:52 - Installing Package: 'D:\BOTAPP_PE\BOTAppPE.msi', with Properties: 'REBOOT=ReallySuppress TRANSFORMS="D:\BOTAPP_PE\1033.mst" ARPSYSTEMCOMPONENT=1 PIDKEY=C9QQ25KEA3AAJRR2H?Ä?K DESKTOPICON=never QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio 2011\" MPI_SUITE_ID={4433FF9E-AF21-4E41-B296-4E13BF4D52F5} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

09/28/10 00:03:26 - Execution of Windows Installer package 'D:\BOTAPP_PE\BOTAppPE.msi' finished with exit code = 0

09/28/10 00:03:26 - Updating install progress: 12 / 22, (null)

09/28/10 00:03:26 - Action InstallActions.BOTAPP_PE.Install was just installed. Adding reference.

09/28/10 00:03:26 - Adding group '{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}' reference for action 'InstallActions.BOTAPP_PE.Install'

09/28/10 00:03:26 - Adding reference for suite {4433FF9E-AF21-4E41-B296-4E13BF4D52F5} for product code {BD3EAE4D-862D-4D41-8BB5-F5C2CFFE6022}.

09/28/10 00:03:26 - Getting reference count for action 'InstallActions.BASICBURN_0160.Install', product code '{9569E6BC-326A-432F-97AB-35263A327BF1}'

09/28/10 00:03:26 - Updating install progress: 12 / 22, Installing Roxio Burn - Secure

09/28/10 00:03:26 - Executing setup action: InstallActions.BASICBURN_0160.Install

09/28/10 00:03:26 - Condition '({FORCED_ENCRYPTION} != "1")' evaluated to true

09/28/10 00:03:26 - Action InstallActions.BASICBURN_0160.Install return code: 0

09/28/10 00:03:26 - Installing Package: 'D:\BASICBURN_0160\BasicBurn.msi', with Properties: 'REBOOT=ReallySuppress TRANSFORMS="D:\BASICBURN_0160\1033.mst" ARPSYSTEMCOMPONENT=1 ROX_KEYTEXT=XXXXXXXXXXX DESKTOPICON=never QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio 2011\" MPI_SUITE_ID={4433FF9E-AF21-4E41-B296-4E13BF4D52F5} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

09/28/10 00:03:26 - Action InstallActions.BASICBURN_0160.Install is Sync

09/28/10 00:03:26 - Action InstallActions.BASICBURN_0160.Install has SyncHandle not equal NULL.

09/28/10 00:03:39 - Execution of Windows Installer package 'D:\BASICBURN_0160\BasicBurn.msi' finished with exit code = 1603

09/28/10 00:03:39 - Updating install progress: 13 / 22, (null)

09/28/10 00:03:39 - Action InstallActions.BASICBURN_0160.Install failed with exit code 1603.

09/28/10 00:03:39 - Installation failed with error code 1603

09/28/10 00:03:39 - Rolling back installation

09/28/10 00:03:39 - Caught cancelation exception while running install actions

09/28/10 00:03:39 - Updating install progress: 13 / 22, Preparing to roll back...

09/28/10 00:03:39 - Updating rollback progress: 13 / 22, Preparing to roll back...

09/28/10 00:03:39 - Updating rollback progress: 13 / 22, Rolling back Roxio Burn - Secure

09/28/10 00:03:39 - Rolling back setup action: InstallActions.BASICBURN_0160.Install

09/28/10 00:03:39 - Condition '({FORCED_ENCRYPTION} != "1")' evaluated to true

09/28/10 00:03:39 - Action InstallActions.BASICBURN_0160.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Documents and Settings\Mom and Dad\Application Data\Roxio Log Files\Roxio Creator 2011 Pro\10-09-27 23-55\BASICBURN_0160_Uninstall.log" /x {9569E6BC-326A-432F-97AB-35263A327BF1} REMOVE=ALL"

09/28/10 00:03:39 - Action InstallActions.BASICBURN_0160.Install rollback return code: 0

09/28/10 00:03:39 - Uninstalling Package: '{9569E6BC-326A-432F-97AB-35263A327BF1}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL'

09/28/10 00:03:40 - Execution of Windows Installer package '{9569E6BC-326A-432F-97AB-35263A327BF1}' finished with exit code = 1605

09/28/10 00:03:40 - Updating rollback progress: 12 / 22, (null)

09/28/10 00:03:40 - Action InstallActions.BASICBURN_0160.Install hadn't finished installing; rollback aborted

09/28/10 00:03:40 - Updating rollback progress: 12 / 22, Rolling back Roxio BackOnTrackPE

09/28/10 00:03:40 - Rolling back setup action: InstallActions.BOTAPP_PE.Install

09/28/10 00:03:40 - Action InstallActions.BOTAPP_PE.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Documents and Settings\Mom and Dad\Application Data\Roxio Log Files\Roxio Creator 2011 Pro\10-09-27 23-55\BOTAPP_PE_Uninstall.log" /x {BD3EAE4D-862D-4D41-8BB5-F5C2CFFE6022} REMOVE=ALL"

09/28/10 00:03:40 - Action InstallActions.BOTAPP_PE.Install rollback return code: 0

09/28/10 00:03:40 - Uninstalling Package: '{BD3EAE4D-862D-4D41-8BB5-F5C2CFFE6022}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL'

09/28/10 00:03:45 - Execution of Windows Installer package '{BD3EAE4D-862D-4D41-8BB5-F5C2CFFE6022}' finished with exit code = 0

09/28/10 00:03:45 - Updating rollback progress: 11 / 22, (null)

09/28/10 00:03:45 - Updating rollback progress: 11 / 22, Rolling back Roxio BackOnTrack

09/28/10 00:03:45 - Rolling back setup action: InstallActions.BOTPRODUCT.Install

09/28/10 00:03:45 - Action InstallActions.BOTPRODUCT.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Documents and Settings\Mom and Dad\Application Data\Roxio Log Files\Roxio Creator 2011 Pro\10-09-27 23-55\BOTPRODUCT_Uninstall.log" /x {729B89D0-946A-407E-A121-343BD3320C40} REMOVE=ALL"

09/28/10 00:03:45 - Action InstallActions.BOTPRODUCT.Install rollback return code: 0

09/28/10 00:03:45 - Uninstalling Package: '{729B89D0-946A-407E-A121-343BD3320C40}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL'

09/28/10 00:04:18 - Execution of Windows Installer package '{729B89D0-946A-407E-A121-343BD3320C40}' finished with exit code = 0

09/28/10 00:04:18 - Updating rollback progress: 10 / 22, (null)

09/28/10 00:04:18 - Updating rollback progress: 10 / 22, Rolling back Roxio CinePlayer

09/28/10 00:04:18 - Rolling back setup action: InstallActions.CINEPLAYER_561.Install

09/28/10 00:04:18 - Action InstallActions.CINEPLAYER_561.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Documents and Settings\Mom and Dad\Application Data\Roxio Log Files\Roxio Creator 2011 Pro\10-09-27 23-55\CINEPLAYER_561_Uninstall.log" /x {A9024A22-FB0E-4DDC-AB93-44D686F7F491} REMOVE=ALL"

09/28/10 00:04:18 - Action InstallActions.CINEPLAYER_561.Install rollback return code: 0

09/28/10 00:04:18 - Uninstalling Package: '{A9024A22-FB0E-4DDC-AB93-44D686F7F491}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL'

09/28/10 00:04:58 - Execution of Windows Installer package '{A9024A22-FB0E-4DDC-AB93-44D686F7F491}' finished with exit code = 3010

09/28/10 00:04:58 - Updating rollback progress: 9 / 22, (null)

09/28/10 00:04:58 - Updating rollback progress: 9 / 22, Rolling back Roxio CinePlayer Decoder Pack

09/28/10 00:04:58 - Rolling back setup action: InstallActions.CPDECODERPACK_433.Install

09/28/10 00:04:58 - Action InstallActions.CPDECODERPACK_433.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Documents and Settings\Mom and Dad\Application Data\Roxio Log Files\Roxio Creator 2011 Pro\10-09-27 23-55\CPDECODERPACK_433_Uninstall.log" /x {FFAC39DA-CF79-434B-A6E0-4055689667D9} REMOVE=ALL"

09/28/10 00:04:58 - Action InstallActions.CPDECODERPACK_433.Install rollback return code: 0

09/28/10 00:04:58 - Uninstalling Package: '{FFAC39DA-CF79-434B-A6E0-4055689667D9}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL'

09/28/10 00:05:05 - Execution of Windows Installer package '{FFAC39DA-CF79-434B-A6E0-4055689667D9}' finished with exit code = 0

09/28/10 00:05:05 - Updating rollback progress: 8 / 22, (null)

09/28/10 00:05:05 - Updating rollback progress: 8 / 22, Rolling back Roxio Creator 2011 Pro

09/28/10 00:05:05 - Rolling back setup action: InstallActions.EMC_130.Install

09/28/10 00:05:05 - Action InstallActions.EMC_130.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Documents and Settings\Mom and Dad\Application Data\Roxio Log Files\Roxio Creator 2011 Pro\10-09-27 23-55\EMC_130_Uninstall.log" /x {9A5F1282-D6F8-4F04-B73E-D9286924E9AC} REMOVE=ALL"

09/28/10 00:05:05 - Action InstallActions.EMC_130.Install rollback return code: 0

09/28/10 00:05:05 - Uninstalling Package: '{9A5F1282-D6F8-4F04-B73E-D9286924E9AC}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL'

09/28/10 00:08:43 - Execution of Windows Installer package '{9A5F1282-D6F8-4F04-B73E-D9286924E9AC}' finished with exit code = 0

09/28/10 00:08:43 - Updating rollback progress: 7 / 22, (null)

09/28/10 00:08:43 - Updating rollback progress: 7 / 22, Rolling back PhotoShow Express

09/28/10 00:08:43 - Rolling back setup action: InstallActions.PS_C13_EXPRESS_10.Install

09/28/10 00:08:43 - Action InstallActions.PS_C13_EXPRESS_10.Install has nothing to roll back

09/28/10 00:08:43 - Action InstallActions.PS_C13_EXPRESS_10.Install rollback return code: 0

09/28/10 00:08:43 - Updating rollback progress: 6 / 22, Rolling back PhotoShow Express

09/28/10 00:08:43 - Updating rollback progress: 6 / 22, Rolling back Roxio Creator 2011 Pro

09/28/10 00:08:43 - Rolling back setup action: InstallActions.ROXIOCENTRAL_60.Install

09/28/10 00:08:43 - Action InstallActions.ROXIOCENTRAL_60.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Documents and Settings\Mom and Dad\Application Data\Roxio Log Files\Roxio Creator 2011 Pro\10-09-27 23-55\ROXIOCENTRAL_60_Uninstall.log" /x {77CDA026-3860-4C95-8233-34F3CEF121FB} REMOVE=ALL"

09/28/10 00:08:43 - Another instance of Windows Installer service is running.

09/28/10 00:08:53 - Action InstallActions.ROXIOCENTRAL_60.Install rollback return code: 0

09/28/10 00:08:53 - Uninstalling Package: '{77CDA026-3860-4C95-8233-34F3CEF121FB}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL'

09/28/10 00:09:03 - Execution of Windows Installer package '{77CDA026-3860-4C95-8233-34F3CEF121FB}' finished with exit code = 0

09/28/10 00:09:03 - Updating rollback progress: 5 / 22, (null)

09/28/10 00:09:03 - Updating rollback progress: 5 / 22, Rolling back SmartSound

09/28/10 00:09:03 - Rolling back setup action: InstallActions.SMARTSOUND_50.Install

09/28/10 00:09:03 - Action InstallActions.SMARTSOUND_50.Install has nothing to roll back

09/28/10 00:09:03 - Action InstallActions.SMARTSOUND_50.Install rollback return code: 0

09/28/10 00:09:03 - Updating rollback progress: 4 / 22, Rolling back SmartSound

09/28/10 00:09:03 - Updating rollback progress: 4 / 22, Rolling back Roxio Video Capture USB

09/28/10 00:09:03 - Rolling back setup action: InstallActions.VIDEOCAP_USB_X86.Install

09/28/10 00:09:03 - Action InstallActions.VIDEOCAP_USB_X86.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Documents and Settings\Mom and Dad\Application Data\Roxio Log Files\Roxio Creator 2011 Pro\10-09-27 23-55\VIDEOCAP_USB_X86_Uninstall.log" /x {86DDDAAD-AEB9-42E5-BE01-0E8FABD2BB29} REMOVE=ALL"

09/28/10 00:09:03 - Action InstallActions.VIDEOCAP_USB_X86.Install rollback return code: 0

09/28/10 00:09:03 - Uninstalling Package: '{86DDDAAD-AEB9-42E5-BE01-0E8FABD2BB29}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL'

09/28/10 00:09:06 - Execution of Windows Installer package '{86DDDAAD-AEB9-42E5-BE01-0E8FABD2BB29}' finished with exit code = 0

09/28/10 00:09:06 - Updating rollback progress: 3 / 22, (null)

09/28/10 00:09:06 - Updating rollback progress: 3 / 22, Rolling back DirectX 9 Runtime

09/28/10 00:09:06 - Rolling back setup action: InstallActions.DIRECTX_FEB10.Install

09/28/10 00:09:06 - Action InstallActions.DIRECTX_FEB10.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Documents and Settings\Mom and Dad\Application Data\Roxio Log Files\Roxio Creator 2011 Pro\10-09-27 23-55\DIRECTX_FEB10_Uninstall.log" /x {3A9527CF-4E91-4683-A03F-F1AD022126E5} REMOVE=ALL"

09/28/10 00:09:06 - Action InstallActions.DIRECTX_FEB10.Install rollback return code: 0

09/28/10 00:09:06 - Uninstalling Package: '{3A9527CF-4E91-4683-A03F-F1AD022126E5}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL'

09/28/10 00:09:07 - Execution of Windows Installer package '{3A9527CF-4E91-4683-A03F-F1AD022126E5}' finished with exit code = 0

09/28/10 00:09:07 - Updating rollback progress: 2 / 22, (null)

Edited by cdanteek
Removed CD Key..
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Looks like the msi for BASICBURN failed

 

09/28/10 00:03:39 - Action InstallActions.BASICBURN_0160.Install failed with exit code 1603.

 

Can you email me the BASICBURN_0160_install.log?

 

I've the same problem: I've started roxio for the first time and it asked me to update (critical dell update -- dell xps 15 --). I've updated and restarted the pc and then, clicking on Roxio Burn, nothing happened...

In the attachments there is a zip file with my logs

Roxio Burn.zip

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