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Tough Luck

Help With Learning Center

Question

I've tried accessing several Learning Center Topics in Creater 2011 Pro. I can not open either the video tutorial or the PDF. I opened Tools > Preferences and made sure that Learning Tools was checked. Any help would be appreciated. Thanks in advance.

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Browser issue, You are using the 64 bit version of IE. You must switch to the 32 bit version or make a different browser the default.

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What sort of error message are you getting when you try to open a pdf or video tutorial?

 

Are you able to open this pdf? http://img.roxio.com/enu/pdf/creator2010/copy-dvd-video.pdf

Yes I could open your attachment. When I click on something in the learning center the menu flickers for a second then sits there. Nothing happens in either the video or pdf mode. Firefox is my default browser. I had no problem in Creator 2010.

Edited by Tough Luck

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Browser issue, You are using the 64 bit version of IE. You must switch to the 32 bit version or make a different browser the default.

 

When I click on something in the learning center the menu flickers for a second then sits there. Nothing happens in either the video or pdf mode. Firefox is my default browser. I had no problem in Creator 2010

Edited by Tough Luck

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When I click on something in the learning center the menu flickers for a second then sits there. Nothing happens in either the video or pdf mode. Firefox is my default browser. I had no problem in Creator 2010

 

You aready said that; did you try what I said?

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