Erase Disk Using Roxio 10

[Beefie]

I want to erase a RW disk and when I follow what I should do it keeps kicking out the disk telling me to install a disk..Using Roxio Creator 10

[Brendon]

What exactly are you doing [step by step]?

What are you doing it with [program or menu item]?

What Operating System are you running it in?

What hardware [burner disc make and model] are you trying to use?

[Beefie]

I am using roxio creator l0 and doing as it tells me to. Tools, erase disk, install disk and etc. It tells me to install and wont let me, I am running windows xp home edition and the player is a phillips dvd+rw dvd8881 on a dell computer 9200

[bimicher]

I am using roxio creator l0 and doing as it tells me to. Tools, erase disk, install disk and etc. It tells me to install and wont let me, I am running windows xp home edition and the player is a phillips dvd+rw dvd8881 on a dell computer 9200

 

Could you be a bit more specific in what you are doing? Describe exactly the steps that you are taking.

[Beefie]

I go to tools and follow what they are telling me to do. Put in disk and hit the erase button. Then it proceeds to tell me to put disk in the player which I have already done then it kicks it out and tells me to put disk in player again then it kicks out and tells me to put in, etc

[cdanteek]

I am using roxio creator l0 and doing as it tells me to. Tools, erase disk, install disk and etc. It tells me to install and wont let me, I am running windows xp home edition and the player is a phillips dvd+rw dvd8881 on a dell computer 9200

 

After you insert a disc you want to erase the program ejects it and tells you to insert another disc?

 

You are inserting rewritable media RW's , not R or CD-R write once media?

[grandpabruce]

I go to tools and follow what they are telling me to do. Put in disk and hit the erase button. Then it proceeds to tell me to put disk in the player which I have already done then it kicks it out and tells me to put disk in player again then it kicks out and tells me to put in, etc

 

Does Roxio see your burner? Try the pxengine in the following link. Then reboot.

 

http://forums.support.roxio.com/topic/45357-drive-not-recognized-by-roxio/

[cdanteek]

Does Roxio see your burner?

 

If it didn't it would display, no drive detected.

 

The fact that it asks for a disc, shows the drive is detected and should list that drive.

[grandpabruce]

If it didn't it would display, no drive detected.

 

The fact that it asks for a disc, shows the drive is detected and should list that drive.

 

Yes, but stranger things have happened, with this software. He is trying to erase a RW disc, and it is spitting it out. It should happily erase the disc, unless the life of the disc has gone south.

[bimicher]

I go to tools and follow what they are telling me to do. Put in disk and hit the erase button. Then it proceeds to tell me to put disk in the player which I have already done then it kicks it out and tells me to put disk in player again then it kicks out and tells me to put in, etc

 

Under Tools click on Disc Information and tell us what it says for Disc Type.

[Brendon]

I think I'll leave this one to all you other folks who have stepped in. It's getting too confusing for me.