Re-Downloading Creator 2010 To New Computer

[Jeff MN]

I bought creator 2010 in March 2010 using the download option; I did not receive a backup disk. Now that I have a new computer, I want to re-download creator 2010 in my new computer. Can anyone tell me how to do this? I have the product key, but don't have the download information. Thanks.

[Brendon]

Roxio's KnowledgeBase article on How to re-download software is HERE [click link]

[Jeff MN]

Thank you. I had already tried that option; the system did not remember my purchase (though it is registered and I do have a key code). I called the digital river phone support and they have agreed to send me an email with a link for re-downloading. They were surprisingly helpful, fast and courteous. Consider this resolved. j

[cdanteek]

Thank you. I had already tried that option; the system did not remember my purchase (though it is registered and I do have a key code). I called the digital river phone support and they have agreed to send me an email with a link for re-downloading. They were surprisingly helpful, fast and courteous. Consider this resolved. j

 

Question, why not burn the downloads to DVD for your own backup?

 

Don't the instructions with the download recommend burning to disc as a backup?

 

Digital river won't do this forever!