buzz466 Posted October 21, 2010 Report Share Posted October 21, 2010 I have been trying to open my BackOnTrack software but I keep getting this message Back_Central.exe - Unable To Locate Component This application has failed because MSVCR71.dll was not found.Re-installing the application may fix this problem. Quote Link to comment Share on other sites More sharing options...
0 Samy Posted December 15, 2011 Report Share Posted December 15, 2011 I have just purchased ROXIO 2012 PRO. I ran the install as an adminstrator and all installed with no errors. All other applications appear to work ok, but when I click to open BackOnTrack it initially loads then opens a new window saying; 'BackOnTrack service cannot run. Maybe BackOnTrack is not installed properly'. I have contacted support and they tell me to re-install disabling Norton 2012. It makes no difference. Tried re-installing under a new admin account but no difference. I think there is something wrong with the application in 2012 PRO. Anyone have the same issue? Can someone help? Quote Link to comment Share on other sites More sharing options...
0 tbrewst Posted December 16, 2011 Report Share Posted December 16, 2011 Do you have another backup program running? I had a problem a couple of versions back with getting it to run if another was installed on the same machine. Other than that I don't have a problem opening it. Quote Link to comment Share on other sites More sharing options...
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buzz466
I have been trying to open my BackOnTrack software but I keep getting this message
Back_Central.exe - Unable To Locate Component
This application has failed because MSVCR71.dll was not found.Re-installing the application may fix this problem.
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