buzz466 Posted October 21, 2010 Report Share Posted October 21, 2010 I have been trying to open my BackOnTrack software but I keep getting this message Back_Central.exe - Unable To Locate Component This application has failed because MSVCR71.dll was not found.Re-installing the application may fix this problem. Link to comment Share on other sites More sharing options...
Samy Posted December 15, 2011 Report Share Posted December 15, 2011 I have just purchased ROXIO 2012 PRO. I ran the install as an adminstrator and all installed with no errors. All other applications appear to work ok, but when I click to open BackOnTrack it initially loads then opens a new window saying; 'BackOnTrack service cannot run. Maybe BackOnTrack is not installed properly'. I have contacted support and they tell me to re-install disabling Norton 2012. It makes no difference. Tried re-installing under a new admin account but no difference. I think there is something wrong with the application in 2012 PRO. Anyone have the same issue? Can someone help? Link to comment Share on other sites More sharing options...
tbrewst Posted December 16, 2011 Report Share Posted December 16, 2011 Do you have another backup program running? I had a problem a couple of versions back with getting it to run if another was installed on the same machine. Other than that I don't have a problem opening it. Link to comment Share on other sites More sharing options...
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buzz466
I have been trying to open my BackOnTrack software but I keep getting this message
Back_Central.exe - Unable To Locate Component
This application has failed because MSVCR71.dll was not found.Re-installing the application may fix this problem.
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