Jump to content
  • 0

Blu-Ray Plug-In Installation Failure


Robbie Doo
 Share

Question

Just downloaded the Blu-ray Plug-in for 2011 Pro but unable to install. I get an error msg:

 

"Setup cannof find a valid version of this software to upgrade.

Please make sure you are using the correct upgrade version."

 

If this is a plug-in why would it ask me if I'm using an upgrade?

Link to comment
Share on other sites

5 answers to this question

Recommended Posts

  • 0

High-Def/Blu-ray Disc Plug-In for Roxio Creator™ 2011

  

 

Author high-def video on Blu-ray discs

 

The new plug-in for Roxio Creator 2011 lets you create Blu-ray video discs.

 

High-Def/Blu-ray Disc Plug-in is only compatible with Creator 2011 (included in Pro)

 

 

Because it's already there

 

You've possibly ordered the wrong plug-in (there are two)

 

The second one (which isn't included) is this:-

 

Blu-ray Playback Plug-In for Roxio Creator 2011

 

* Play Blu-ray discs, including Hollywood movies, on your PC

* Enjoy stunning HD video playback quality on your PC

* Experience next-gen interactive features

* Rich High-Def Home Theater Audio

* Optimized for both powerful and energy-efficient computers and workstations

Link to comment
Share on other sites

  • 0

High-Def/Blu-ray Disc Plug-In for Roxio Creator™ 2011

  

 

Author high-def video on Blu-ray discs

 

The new plug-in for Roxio Creator 2011 lets you create Blu-ray video discs.

 

High-Def/Blu-ray Disc Plug-in is only compatible with Creator 2011 (included in Pro)

 

 

Because it's already there

 

You've possibly ordered the wrong plug-in (there are two)

 

The second one (which isn't included) is this:-

 

Blu-ray Playback Plug-In for Roxio Creator 2011

 

* Play Blu-ray discs, including Hollywood movies, on your PC

* Enjoy stunning HD video playback quality on your PC

* Experience next-gen interactive features

* Rich High-Def Home Theater Audio

* Optimized for both powerful and energy-efficient computers and workstations

 

 

Thank you for response. The file that I ordered was this:

 

RoxioHigh-DefBlu-rayDiscPlugin_J603CXD0FUL

 

When I went the products area to order the plug-in this was the only one.

On the product page it says that blu-ray plug in for 2011 Pro is required. That's the reason why I ordered it. I don't think it was included in my Pro version because I'm unable to watch any blu-ray discs on my pc. Oh well.

Link to comment
Share on other sites

  • 0

Thank you for response. The file that I ordered was this:

 

RoxioHigh-DefBlu-rayDiscPlugin_J603CXD0FUL

 

When I went the products area to order the plug-in this was the only one.

On the product page it says that blu-ray plug in for 2011 Pro is required. That's the reason why I ordered it. I don't think it was included in my Pro version because I'm unable to watch any blu-ray discs on my pc. Oh well.

 

You have a 30 day return window if you purchased online. I'd recommend you contact sales and explain what happened (that you got the wrong plug-in)

 

The one you need is here

Edited by gi7omy
Link to comment
Share on other sites

  • 0

I returned the plug-in. However, I was wondering how do you watch blu-ray discs on your computer? The Cineplayer doesn't play blu-ray movies?!

You ordered the wrong plug-in, as Daithi pointed out…

 

You ordered the Authoring Plug-in, when in fact the Playback Plug-in is what you wanted.

 

I use the Playback Plug-in for CinePlayer and it works fine.

 

I have the Pro version of Creator, which already has the Authoring Plug-in included. So all I had to do was add the Playback Plug-in.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...