Robbie Doo Posted October 24, 2010 Report Share Posted October 24, 2010 Just downloaded the Blu-ray Plug-in for 2011 Pro but unable to install. I get an error msg: "Setup cannof find a valid version of this software to upgrade. Please make sure you are using the correct upgrade version." If this is a plug-in why would it ask me if I'm using an upgrade? Link to comment Share on other sites More sharing options...
gi7omy Posted October 24, 2010 Report Share Posted October 24, 2010 High-Def/Blu-ray Disc Plug-In for Roxio Creator™ 2011 Author high-def video on Blu-ray discs The new plug-in for Roxio Creator 2011 lets you create Blu-ray video discs. High-Def/Blu-ray Disc Plug-in is only compatible with Creator 2011 (included in Pro) Because it's already there You've possibly ordered the wrong plug-in (there are two) The second one (which isn't included) is this:- Blu-ray Playback Plug-In for Roxio Creator 2011 * Play Blu-ray discs, including Hollywood movies, on your PC * Enjoy stunning HD video playback quality on your PC * Experience next-gen interactive features * Rich High-Def Home Theater Audio * Optimized for both powerful and energy-efficient computers and workstations Link to comment Share on other sites More sharing options...
Robbie Doo Posted October 27, 2010 Author Report Share Posted October 27, 2010 High-Def/Blu-ray Disc Plug-In for Roxio Creator™ 2011 Author high-def video on Blu-ray discs The new plug-in for Roxio Creator 2011 lets you create Blu-ray video discs. High-Def/Blu-ray Disc Plug-in is only compatible with Creator 2011 (included in Pro) Because it's already there You've possibly ordered the wrong plug-in (there are two) The second one (which isn't included) is this:- Blu-ray Playback Plug-In for Roxio Creator 2011 * Play Blu-ray discs, including Hollywood movies, on your PC * Enjoy stunning HD video playback quality on your PC * Experience next-gen interactive features * Rich High-Def Home Theater Audio * Optimized for both powerful and energy-efficient computers and workstations Thank you for response. The file that I ordered was this: RoxioHigh-DefBlu-rayDiscPlugin_J603CXD0FUL When I went the products area to order the plug-in this was the only one. On the product page it says that blu-ray plug in for 2011 Pro is required. That's the reason why I ordered it. I don't think it was included in my Pro version because I'm unable to watch any blu-ray discs on my pc. Oh well. Link to comment Share on other sites More sharing options...
gi7omy Posted October 27, 2010 Report Share Posted October 27, 2010 Thank you for response. The file that I ordered was this: RoxioHigh-DefBlu-rayDiscPlugin_J603CXD0FUL When I went the products area to order the plug-in this was the only one. On the product page it says that blu-ray plug in for 2011 Pro is required. That's the reason why I ordered it. I don't think it was included in my Pro version because I'm unable to watch any blu-ray discs on my pc. Oh well. You have a 30 day return window if you purchased online. I'd recommend you contact sales and explain what happened (that you got the wrong plug-in) The one you need is here Link to comment Share on other sites More sharing options...
Robbie Doo Posted October 29, 2010 Author Report Share Posted October 29, 2010 I returned the plug-in. However, I was wondering how do you watch blu-ray discs on your computer? The Cineplayer doesn't play blu-ray movies?! Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 29, 2010 Report Share Posted October 29, 2010 I returned the plug-in. However, I was wondering how do you watch blu-ray discs on your computer? The Cineplayer doesn't play blu-ray movies?! You ordered the wrong plug-in, as Daithi pointed out… You ordered the Authoring Plug-in, when in fact the Playback Plug-in is what you wanted. I use the Playback Plug-in for CinePlayer and it works fine. I have the Pro version of Creator, which already has the Authoring Plug-in included. So all I had to do was add the Playback Plug-in. Link to comment Share on other sites More sharing options...
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Robbie Doo
Just downloaded the Blu-ray Plug-in for 2011 Pro but unable to install. I get an error msg:
"Setup cannof find a valid version of this software to upgrade.
Please make sure you are using the correct upgrade version."
If this is a plug-in why would it ask me if I'm using an upgrade?
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