I initially had the regular Cineplayer that was installed with my Roxio Creator 2010. I tried playing some commercial DVDs with it, but they would not play. The disc would "spin up," the program would open, and the stop and pause buttons would light up, as if the disc were playing, but the actual program window (where the video should be) was black and there was no sound. If I pressed stop and closed the window, and then started the player again, Cineplayer would ask if I wanted to resume playback, as if the DVD had been playing in the first place. I did some looking on line, and found one article in the Roxio Knowledgebase, but it told me to basically decrease all of my video settings (which sort of defeats the purpose of my hi-def screen). I tried several of them anyway, and that didn't help. I found a reference in some forum or other to creating a new account, but I didn't get that - I'm not signing into any account to play my discs. Also, both CorelWinDVD and Windows Media Player (both of which came with my laptop) could play the discs fine.
Since I have a Blu-ray drive in my computer, I decided to give Cineplayer BD a try. I purchased it from the Roxio Online store. The download and install went fine. I put in one of the DVDs that wasn't playing before, and it worked perfectly! All other DVDs I've tried so far work.
HOWEVER, I am now having the same problem I had with the original software with some Blu-ray discs (or at least one disc - I only own a couple of BDs). I had a copy of the Star Trek reboot Blu-ray, and I tried it with both Cineplayer BD and CorelWinDVD - both worked fine (except for a spot where the disc itself appears to be bad, but that's another story and I saw the issue with both players). I just bought the new Robin Hood Blu-ray. I put it in my drive. The BD "spins up," Cineplayer BD launches, I get the warnings, the opening screen from Universal, etc. I can access the menus. If I recall correctly, the trailers for coming attractions play (I'd have to go back and check for sure). However, when I tell the program to play the movie, I am back to the black screen and no sound problem. Again, the player "looks" like it's paying the disc - the play button is grayed out, while the pause and stop buttons are "live," but there is no picture or sound. If I go to the chapter menu and try to skip ahead to a later part of the movie, Cineplayer BD allows me to select a chapter, and it does go to it, but I only see about a second or two of the beginning of the chapter and then it's a black screen and no sound again. I tried playing the same disc (Robin Hood) with CorelWinDVD, and it plays perfectly.
At this point, I'm strongly considering just returning the new program, but would love to hear if anyone knows of any fixes.
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lkadlec
I initially had the regular Cineplayer that was installed with my Roxio Creator 2010. I tried playing some commercial DVDs with it, but they would not play. The disc would "spin up," the program would open, and the stop and pause buttons would light up, as if the disc were playing, but the actual program window (where the video should be) was black and there was no sound. If I pressed stop and closed the window, and then started the player again, Cineplayer would ask if I wanted to resume playback, as if the DVD had been playing in the first place. I did some looking on line, and found one article in the Roxio Knowledgebase, but it told me to basically decrease all of my video settings (which sort of defeats the purpose of my hi-def screen). I tried several of them anyway, and that didn't help. I found a reference in some forum or other to creating a new account, but I didn't get that - I'm not signing into any account to play my discs. Also, both CorelWinDVD and Windows Media Player (both of which came with my laptop) could play the discs fine.
Since I have a Blu-ray drive in my computer, I decided to give Cineplayer BD a try. I purchased it from the Roxio Online store. The download and install went fine. I put in one of the DVDs that wasn't playing before, and it worked perfectly! All other DVDs I've tried so far work.
HOWEVER, I am now having the same problem I had with the original software with some Blu-ray discs (or at least one disc - I only own a couple of BDs). I had a copy of the Star Trek reboot Blu-ray, and I tried it with both Cineplayer BD and CorelWinDVD - both worked fine (except for a spot where the disc itself appears to be bad, but that's another story and I saw the issue with both players). I just bought the new Robin Hood Blu-ray. I put it in my drive. The BD "spins up," Cineplayer BD launches, I get the warnings, the opening screen from Universal, etc. I can access the menus. If I recall correctly, the trailers for coming attractions play (I'd have to go back and check for sure). However, when I tell the program to play the movie, I am back to the black screen and no sound problem. Again, the player "looks" like it's paying the disc - the play button is grayed out, while the pause and stop buttons are "live," but there is no picture or sound. If I go to the chapter menu and try to skip ahead to a later part of the movie, Cineplayer BD allows me to select a chapter, and it does go to it, but I only see about a second or two of the beginning of the chapter and then it's a black screen and no sound again. I tried playing the same disc (Robin Hood) with CorelWinDVD, and it plays perfectly.
At this point, I'm strongly considering just returning the new program, but would love to hear if anyone knows of any fixes.
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