English Teacher Posted November 1, 2010 Report Share Posted November 1, 2010 Hi, I'm on a Windows XP Pro Sp3. Pent 4 3Ghz, 512MB RAM. I have a problem which I can't seem to find the answer to. The problem is this: at times my computer will crash at the boot screen and doing this 2 or 3 times before booting properly. When it's booted, the computer wants to send an error message to Microsoft and when it's finished, it opens up this page: http://wer.microsoft.com/responses/Response.aspx/17604/en-gb/5.1.2600.2.00010100.3.0?SGD=d9ca0bf5-1e95-401e-9169-a8683c8c4d45 I have already done this but it still happens. I have already tried Rolling back the system but nothing works. I have already installed the "PX Engine" and again it still crashes. The interesting thing is that I don't seem to have any "Roxio" products on my computer that I can find, unless it's not under Roxio but another name. Anybody else have this problem? Thanks for your replies and suggestions. Link to comment Share on other sites More sharing options...
gi7omy Posted November 1, 2010 Report Share Posted November 1, 2010 If you never installed any Roxio products you shouldn't have that error. To me it sounds as if your installation of XP has corrupted in some way - you may have to back up your data to a removable drive and re-format and re-install Link to comment Share on other sites More sharing options...
mike_1stgear Posted November 8, 2010 Report Share Posted November 8, 2010 Hi, I'm on a Windows XP Pro Sp3. Pent 4 3Ghz, 512MB RAM. I have a problem which I can't seem to find the answer to. The problem is this: at times my computer will crash at the boot screen and doing this 2 or 3 times before booting properly. When it's booted, the computer wants to send an error message to Microsoft and when it's finished, it opens up this page: http://wer.microsoft.com/responses/Response.aspx/17604/en-gb/5.1.2600.2.00010100.3.0?SGD=d9ca0bf5-1e95-401e-9169-a8683c8c4d45 I have already done this but it still happens. I have already tried Rolling back the system but nothing works. I have already installed the "PX Engine" and again it still crashes. The interesting thing is that I don't seem to have any "Roxio" products on my computer that I can find, unless it's not under Roxio but another name. Anybody else have this problem? Thanks for your replies and suggestions. yes i had this problem with one of my computers it worked fine on the other though i had to remove it in the end the only way i could get the comp to start was in safe mode Link to comment Share on other sites More sharing options...
sknis Posted November 8, 2010 Report Share Posted November 8, 2010 yes i had this problem with one of my computers it worked fine on the other though i had to remove it in the end the only way i could get the comp to start was in safe mode Mike, the Op of this thread never installed any Roxio product - that we know of. Roxio does/did develop some of the Windows burning capabilities though. That is why it was suggested that XP may have become corrupted. Link to comment Share on other sites More sharing options...
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