Unable To Launch From Desktop Shortcut

[LoneWolf]

Hi recently installed Roxio 2011 on my computer. It placed 2 shortcuts on the desktop...one for Roxio Central, and one for PhotoShow. The one for PhotoShow seems to work just fine....but the one for Roxio Central does not work at all! If I double click on it, the red "Roxio" comes into the middle of the desktop screen, disappears, and nothing else ever happens. If I got to Start...Programs...etc, ALL the applications themselves work just fine, but the one that has the big red "R" for Roxio Central does not work from there either!

 

This probably isn't a big deal to alot of people, but I "need" the splash screen where everything is in one place so I can choose which application I want to use.

 

Can anyone PLEASE help me? Thanks in advance for any and all suggestions.

[MisterTee]

Hi recently installed Roxio 2011 on my computer. It placed 2 shortcuts on the desktop...one for Roxio Central, and one for PhotoShow. The one for PhotoShow seems to work just fine....but the one for Roxio Central does not work at all! If I double click on it, the red "Roxio" comes into the middle of the desktop screen, disappears, and nothing else ever happens. If I got to Start...Programs...etc, ALL the applications themselves work just fine, but the one that has the big red "R" for Roxio Central does not work from there either!

 

This probably isn't a big deal to alot of people, but I "need" the splash screen where everything is in one place so I can choose which application I want to use.

 

Can anyone PLEASE help me? Thanks in advance for any and all suggestions.

 

The shortcut on your desktop might not be correctly linked. Go to the directory where Roxio 2011 is installed and look for a sub-folder named "Roxio Central". Open that folder and locate the file "RoxioCentralFx.exe". Right click on the file, and from the context menu select "Send To" > "Desktop". This will create a new shortcut on your desktop. You can delete the old shortcut on your desktop if you wish. Of course you can also launch Roxio Central from your Start > Programs menu as well. Hope that works for you.

[tbrewst]

The question is can they launch from the Start menu?

If not then there's a more serious problem.

[MisterTee]

The question is can they launch from the Start menu?

If not then there's a more serious problem.

 

True! I didn't catch that in LoneWolf's original posting. Wouldn't hurt to verify the link properties in the "target" box from Roxio 2011 start menu folder. This might vary a bit from one installation to another, but it should be something like: "C:\Program Files\Roxio 2011\Roxio Central\RoxioCentralFx.exe" or "C:\Program Files (x86)\Roxio 2011\Roxio Central\RoxioCentralFx.exe"

 

If the shortcut is properly linked and the UI still can't be launched by clicking, double clicking, or using the "open" command from the context menu it would indeed indicate a more serious problem.