pacurn4x4 Posted November 6, 2010 Report Share Posted November 6, 2010 I just purchased Roxio Creator 2011. Installed in 4 different computers, & what I get when I click an icon is the following messages: "THE CERTIFICATE FILE IS MISSING OR HAS BEEN CORRUPTED. PLEASE RE-INSTALL IT" & "No Permission To Launch Application". I did everything they told me to do via e-mail. No solution. Can't use this product @ all. Spent many days, many nights of Installing/Uninstalling the product. Have to disable all startup then install the repair license. No such luck. Cant open the icons. I requested either a new CD, a downloadable CD or even a refund. None so far for any of those 3 request. Bought this product & since Day 1, all I do is work on making the CD work. It's not working. Tried them to my other computers(4 total). Can't comment on the product since I can't open it. But I can tell you that the Support I am getting is not a good one either. Please let me know if anyone can get a fix & anyone is welcome to work on my PC remotely since no one is giving me either a new CD or my money back. MY PC is Brand New (2 weeks old): DELL STUDIO XPS 7100 AMD ATHLON™ IIX4 630 PROCESSOR 2.80 GHZ 4GB, 64BIT Windows 7 I have not turn on the Mcfee Yet, can't blame it to that. This software is the first CD I installed to my PC. Thank You I kept telling them , I got a bad CD, but no one listens. Link to comment Share on other sites More sharing options...
gi7omy Posted November 6, 2010 Report Share Posted November 6, 2010 check the thread you originally posted in - and don't double-post please Link to comment Share on other sites More sharing options...
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pacurn4x4
I just purchased Roxio Creator 2011.
Installed in 4 different computers,
& what I get when I click an icon is the following messages:
"THE CERTIFICATE FILE IS MISSING OR HAS BEEN CORRUPTED.
PLEASE RE-INSTALL IT" & "No Permission To Launch Application".
I did everything they told me to do via e-mail.
No solution. Can't use this product @ all.
Spent many days, many nights of Installing/Uninstalling the product.
Have to disable all startup then install the repair license.
No such luck. Cant open the icons.
I requested either a new CD, a downloadable CD or even a refund.
None so far for any of those 3 request.
Bought this product & since Day 1, all I do is work on making the CD work.
It's not working. Tried them to my other computers(4 total).
Can't comment on the product since I can't open it.
But I can tell you that the Support I am getting is not a good one either.
Please let me know if anyone can get a fix &
anyone is welcome to work on my PC remotely since no one is giving me either a new CD or my money back.
MY PC is Brand New (2 weeks old):
DELL STUDIO XPS 7100
AMD ATHLON™ IIX4 630 PROCESSOR 2.80 GHZ
4GB, 64BIT
Windows 7
I have not turn on the Mcfee Yet, can't blame it to that.
This software is the first CD I installed to my PC.
Thank You
I kept telling them , I got a bad CD, but no one listens.
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