pacurn4x4 Posted November 6, 2010 Report Share Posted November 6, 2010 (edited) I just purchased Roxio Creator 2011. Installed in 4 different computers, & what I get when I click an icon is the following messages: "THE CERTIFICATE FILE IS MISSING OR HAS BEEN CORRUPTED. PLEASE RE-INSTALL IT" & "No Permission To Launch Application". I did everything they told me to do via e-mail. No solution. Can't use this product @ all. Spent many days, many nights of Installing/Uninstalling the product. Have to disable all startup then install the repair license. No such luck. Cant open the icons. I requested either a new CD, a downloadable CD or even a refund. None so far for any of those 3 request. Bought this product & since Day 1, all I do is work on making the CD work. It's not working. Tried them to my other computers(4 total). Can't comment on the product since I can't open it. But I can tell you that the Support I am getting is not a good one either. Please let me know if anyone can get a fix & anyone is welcome to work on my PC remotely since no one is giving me either a new CD or my money back. MY PC is Brand New (2 weeks old): DELL STUDIO XPS 7100 AMD ATHLON™ IIX4 630 PROCESSOR 2.80 GHZ 4GB, 64BIT Windows 7 I have not turn on the Mcfee Yet, can't blame it to that. This software is the first CD I installed to my PC. Thank You I kept telling them , I got a bad CD, but no one listens. Edited November 6, 2010 by pacurn4x4 Link to comment Share on other sites More sharing options...
0 gi7omy Posted November 6, 2010 Report Share Posted November 6, 2010 check the thread you originally posted in - and don't double-post please Link to comment Share on other sites More sharing options...
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pacurn4x4
I just purchased Roxio Creator 2011.
Installed in 4 different computers,
& what I get when I click an icon is the following messages:
"THE CERTIFICATE FILE IS MISSING OR HAS BEEN CORRUPTED.
PLEASE RE-INSTALL IT" & "No Permission To Launch Application".
I did everything they told me to do via e-mail.
No solution. Can't use this product @ all.
Spent many days, many nights of Installing/Uninstalling the product.
Have to disable all startup then install the repair license.
No such luck. Cant open the icons.
I requested either a new CD, a downloadable CD or even a refund.
None so far for any of those 3 request.
Bought this product & since Day 1, all I do is work on making the CD work.
It's not working. Tried them to my other computers(4 total).
Can't comment on the product since I can't open it.
But I can tell you that the Support I am getting is not a good one either.
Please let me know if anyone can get a fix &
anyone is welcome to work on my PC remotely since no one is giving me either a new CD or my money back.
MY PC is Brand New (2 weeks old):
DELL STUDIO XPS 7100
AMD ATHLON™ IIX4 630 PROCESSOR 2.80 GHZ
4GB, 64BIT
Windows 7
I have not turn on the Mcfee Yet, can't blame it to that.
This software is the first CD I installed to my PC.
Thank You
I kept telling them , I got a bad CD, but no one listens.
Edited by pacurn4x4Link to comment
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