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Roxio Creator 2011


pacurn4x4
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I just purchased Roxio Creator 2011. :glare:

Installed in 4 different computers,

& what I get when I click an icon is the following messages:

 

"THE CERTIFICATE FILE IS MISSING OR HAS BEEN CORRUPTED.

PLEASE RE-INSTALL IT" & "No Permission To Launch Application".

 

I did everything they told me to do via e-mail.

No solution. Can't use this product @ all.

Spent many days, many nights of Installing/Uninstalling the product.

Have to disable all startup then install the repair license.

No such luck. Cant open the icons.

I requested either a new CD, a downloadable CD or even a refund.

None so far for any of those 3 request.

Bought this product & since Day 1, all I do is work on making the CD work.

It's not working. Tried them to my other computers(4 total).

Can't comment on the product since I can't open it.

But I can tell you that the Support I am getting is not a good one either.

Please let me know if anyone can get a fix &

anyone is welcome to work on my PC remotely since no one is giving me either a new CD or my money back.

 

MY PC is Brand New (2 weeks old):

DELL STUDIO XPS 7100

AMD ATHLON™ IIX4 630 PROCESSOR 2.80 GHZ

4GB, 64BIT

Windows 7

 

I have not turn on the Mcfee Yet, can't blame it to that.

This software is the first CD I installed to my PC.

 

Thank You :ninja:

I kept telling them , I got a bad CD, but no one listens. :angry:

Edited by pacurn4x4
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