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"pre-Release Version Has Expired": I Thought I Had The Regular Version



This is weird--the company I work for has owned Toast 9 for about a year and a half, and have updated it a few times. Today I clicked on the Toast icon on my iMac (running Snow Leopard 10.6.5 with 8 GB of RAM) and got this error message:


"Sorry, this pre-release version has expired. Please contact Roxio for a release version or a new beta." There are two buttons at the bottom of the dialogue box--OK or "Buy Now!"


I do know that Toast 10 had a glitch with a recent update that would erroneously warn that it was a beta version, but that had been fixed with 10.8 (I saw that on my personal copy of Toast 10 on my home computer). I don't recall hearing any problems with Toast 9 (which is on my work computer) giving out weird error messages. The company bought Toast 9, and I don't think they want to upgrade to 10 just yet.


So it gives me this weird message, and then shuts down Toast so I can't use it. Not a huge killer at the moment, since in a pinch I can always use the OS disc-burning feature to burn a data CD or DVD in an emergency. But I'd really like to have the full functionality back!


Is this some sort of method of getting end-users to upgrade to the latest edition--upgrade or we'll hold your old version hostage? :-) I hope not!


--Kent S.

Smart Color Printing

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I have two different versions of Toast 9 on my Mac on just launched them both without this error. Yours is the first report of this with Toast 9. Maybe it will help if you trash the Toast plist and prefs files in the User>Library>Preferences folder and relaunch Toast.

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