Run Time Error Or No Itmes In This View

[FTRufus]

I have been using Video Wave for years with no problems adding effects to a project. . Recently when I try to use add transition, add test overlay or add video effect I get "There are no items to show in this view. However, apply transition theme does work. This is happening on 2 different computers; 1 is Vista and 1 is system 7. I have checked for updates and the program is up to date. Any ideas?

[FTRufus]

I have been fighting with Video Wave in Roxio Creator 2010 Pro for over a week. It mostly worked since I installed it in late 2009. Then I started getting run time error or sometimes I get "There are no items to show in this view." for add test effect, add overlay,add video effect, add transition (but apply transition theme works), show effects selector. The other add content functions work eg add photo video. I have reinstalled Creator 2010 twice after updating drivers, turning off anti virus and all start up programs.

During the last installation I noticed it says it tried to install Direct x 9, but my system has direct x 11. Also, initially after installation all the above mentioned functions worked but after I closed the program and re opened it, the functions stopped working. My system is Dell XPS with Intel core2 quad processor, vista home premium sp2, GeForce 8800GTX. Just for the fun of it I installed Creator on a Sony lap top with System 7 and I have the "... no items " message for the exact same add functions but do not get the run time error.

 

I have read many similar posts and it seems that many times multiple re installations do not resolve the problem. Any ideas before I give up on Roxio?

[gi7omy]

You have fallen into the trap of thinking that DirectX versions are 'updates' - they're NOT

 

DirectX 11 is NOT an updated version of 9 - they are two completely different things and Creator 2010 does NOT use Directx 10 or 11 - it NEEDS Directx 9

[FTRufus]

You have fallen into the trap of thinking that DirectX versions are 'updates' - they're NOT

 

DirectX 11 is NOT an updated version of 9 - they are two completely different things and Creator 2010 does NOT use Directx 10 or 11 - it NEEDS Directx 9

 

 

Ok, so I have both direct x 11 and 9 in my system. Any idea on how to solve the problem?