Damaged Downloaded Files Roxio Creator 2011 Pro

[thoreric1971]

Hi!

 

I purchased an upgrade version of Roxio Creator 2011 Pro from the online store. I chose the download version. I have successfully installed both the program files, but when I try to install to content file downloaded with the download manager, I get this error: "Zip damaged file c:\Users\thoreric\Appdata\Local\Temp\WZSE01\Data1.cab: Bad CRC. Possible cause: file transfer error." I have tried to re-download this file 3 times after disabling my anti-virus program (Norton). I have tried to install the re-downloaded file after disabling Norton too. Can anyone please help me with how I should solve this issue? My computer meets the system requirements, and is running Windows 7 Ultimate 64 bit.

 

Best regards,

 

Thor Eric

[sknis]

Hi!

 

I purchased an upgrade version of Roxio Creator 2011 Pro from the online store. I chose the download version. I have successfully installed both the program files, but when I try to install to content file downloaded with the download manager, I get this error: "Zip damaged file c:\Users\thoreric\Appdata\Local\Temp\WZSE01\Data1.cab: Bad CRC. Possible cause: file transfer error." I have tried to re-download this file 3 times after disabling my anti-virus program (Norton). I have tried to install the re-downloaded file after disabling Norton too. Can anyone please help me with how I should solve this issue? My computer meets the system requirements, and is running Windows 7 Ultimate 64 bit.

 

Best regards,

 

Thor Eric

 

Contact Roxio sales/support directly.

 

I Googled for that error and got lots of hits. Here is one (link) that stands out. It is old but perhaps still appropriate. Here is another.

[thoreric1971]

Contact Roxio sales/support directly.

 

I Googled for that error and got lots of hits. Here is one (link) that stands out. It is old but perhaps still appropriate. Here is another.

 

Thank you for trying to help me. I have tried to fix the corrupt download file with Winrar, but I failed. I will contact Roxio Sales/Support directly. Thanks again.

 

Best regards,

 

Thor Eric