gnyffe Posted December 4, 2010 Report Share Posted December 4, 2010 Toast 10.0.8 on a iMac 27" i7 late 2009 Burning a CD i get this error: The drive reported an error: Sense Key = MEDIUM ERROR Sense Code = 0x0C WRITE ERROR It pops up when the burning is nealy complete. Burning DL-DVD the same error pops up after 2 sec. of burning. When I use Finder to burn DL-DVD or CD there is no errors ??!?!?! No problem burning DVD. Is there a problem with Toast ?? No issues using Simply Burns, so Toast must have a bug. Link to comment Share on other sites More sharing options...
tsantee Posted December 11, 2010 Report Share Posted December 11, 2010 There are many DL discs that don't work well with the firmware in Apple's disc drives (and even with external drives). The message you're getting from the drive is that the disc media doesn't work. I suggest using Verbatim DVD+R DL discs as those are the best-supported media with various drive manufacturers. Link to comment Share on other sites More sharing options...
gnyffe Posted December 11, 2010 Author Report Share Posted December 11, 2010 There are many DL discs that don't work well with the firmware in Apple's disc drives (and even with external drives). The message you're getting from the drive is that the disc media doesn't work. I suggest using Verbatim DVD+R DL discs as those are the best-supported media with various drive manufacturers. Well, I am using Verbatim. Link to comment Share on other sites More sharing options...
Simon Ho Posted December 20, 2010 Report Share Posted December 20, 2010 I have these same problems too. Just can't burn any audio CD suddenly with Toast (10.0.8). Same problem persists after re-installing Toast. It reads reported an error. I am using the same brand of CDR as before and have even tried other brand (Sony) CDR but just failed. I suspects the upgrade of Mac OS (using 10.6.5) causes the problems. Just having no ideas, please help as my works are halted as such. Thank you, Simon Ho ( Hong kong) Link to comment Share on other sites More sharing options...
tsantee Posted December 20, 2010 Report Share Posted December 20, 2010 I have these same problems too. Just can't burn any audio CD suddenly with Toast (10.0.8). Same problem persists after re-installing Toast. It reads reported an error. I am using the same brand of CDR as before and have even tried other brand (Sony) CDR but just failed. I suspects the upgrade of Mac OS (using 10.6.5) causes the problems. Just having no ideas, please help as my works are halted as such. Thank you, Simon Ho ( Hong kong) Does it save and audio CD disc image (SD2F file) when you choose Save as Disc Image instead of burning a disc? If so, I suspect that something may be failing in your optical drive. It may help to get a laser-cleaning disc to see if that helps. Link to comment Share on other sites More sharing options...
Simon Ho Posted December 20, 2010 Report Share Posted December 20, 2010 Does it save and audio CD disc image (SD2F file) when you choose Save as Disc Image instead of burning a disc? If so, I suspect that something may be failing in your optical drive. It may help to get a laser-cleaning disc to see if that helps. Hi Digital Guru, Thank you for your prompt advise. Yes I could save them as SD2F Files and I could even play the music on them, but it just reads the error as the other user. For some reasons, I could burn the CD on a CD-RW (but not on a CD-R). Just don't know what has happened as I've been using Toast happily for many years. Hav a nice day! Simon Link to comment Share on other sites More sharing options...
Simon Ho Posted December 20, 2010 Report Share Posted December 20, 2010 Hi Digital Guru, Thank you for your prompt advise. Yes I could save them as SD2F Files and I could even play the music on them, but it just reads the error as the other user. For some reasons, I could burn the CD on a CD-RW (but not on a CD-R). Just don't know what has happened as I've been using Toast happily for many years. Hav a nice day! Simon Is there anyone out there having the same problems as mine as the support from Roxio is useless, they just email me some general links to remind me something that I have already done, like upgrade to the lasted version and use slower speed etc? Please help! I need to burn the audio CDs for my client right now. Thank you, Simon Link to comment Share on other sites More sharing options...
tsantee Posted December 22, 2010 Report Share Posted December 22, 2010 I'm sorry but I don't have any clear sense of what is causing this problem for you. What seems most likely is the drive is rejecting those discs. There can be firmware issues where a drive doesn't support a certain disc manufacturer's media but I haven't heard of that happening with CD-R discs the way it is with DVD media. Everything you report suggests to me that it should be working. Trying a different brand of discs is my only thought. Link to comment Share on other sites More sharing options...
Burtkettinger Posted February 12, 2011 Report Share Posted February 12, 2011 I too am having difficulty burning audio CDs. I'm on OS 10.6.6 and using Toast 10. Typically, I can burn one CD just fine, but if I try to do a second, it usually crashes and I get the same error message you've been discussing - "Sense Code 0X03". I've also gotten several other errors: Sense Codes: "0X73, 0X03"; "0X03, 0X01"; or "Ox02 NO SEEK COMPLETE". Things seem to have worked best when I reboot the MacBook Pro. I also zap the PRam -- which you're not supposed to have to do, but I find it often seems to clear the cobwebs. However, even these measures don't always do the trick. So of course, a CD is wasted and time as well going through the rebooting process. I've also repaired permissions and all that stuff, but to no avail. What do do? Link to comment Share on other sites More sharing options...
tsantee Posted February 12, 2011 Report Share Posted February 12, 2011 I too am having difficulty burning audio CDs. I'm on OS 10.6.6 and using Toast 10. Typically, I can burn one CD just fine, but if I try to do a second, it usually crashes and I get the same error message you've been discussing - "Sense Code 0X03". I've also gotten several other errors: Sense Codes: "0X73, 0X03"; "0X03, 0X01"; or "Ox02 NO SEEK COMPLETE". Things seem to have worked best when I reboot the MacBook Pro. I also zap the PRam -- which you're not supposed to have to do, but I find it often seems to clear the cobwebs. However, even these measures don't always do the trick. So of course, a CD is wasted and time as well going through the rebooting process. I've also repaired permissions and all that stuff, but to no avail. What do do? Hmm. Are you burning multiple copies of the same CD or making multiple CDs with different content (or both)? If the former are you telling Toast to make multiple copies or are you clicking the burn button multiple times? If you saved the Toast project and then quit and reopen Toast before each burn does that overcome the problem? I gather you're using the MBP's built in optical drive. Link to comment Share on other sites More sharing options...
pseudonym Posted February 13, 2011 Report Share Posted February 13, 2011 I also have had recent difficulties with DL DVDs. In the past, both Toast 9 and 10 have worked fine with Verbatim and even Memorex DL DVDs. But recently... I don't know whether it's an update to OS 10.6.5 or 10.6.6, or perhaps just a gradual decline in the reliability of my MacBook Pro's DVD drive. Maybe writing to a DL-DVD is a more demanding task, or is more likely to show up a drive's weakness? If you are having difficulties writing to CDs as well, try using Disk Utility in lieu of Toast. Still have problems? Probably the drive. Link to comment Share on other sites More sharing options...
Burtkettinger Posted February 15, 2011 Report Share Posted February 15, 2011 Hmm. Are you burning multiple copies of the same CD or making multiple CDs with different content (or both)? If the former are you telling Toast to make multiple copies or are you clicking the burn button multiple times? If you saved the Toast project and then quit and reopen Toast before each burn does that overcome the problem? I gather you're using the MBP's built in optical drive. I have tried to do multiple CDs, but that has been counter productive because the second one will usually crash. For the most part, I have just done single CDs. The template is saved, so that's covered -- and I have actually made new templates several times to hopefully avoid corruption. I have had some success in shutting down Toast in between burnings and reopening it, however, that doesn't help consistently -- CDs still crash. I have had better luck with rebooting the Mac, but that also hasn't always helped a whole lot -- and seems to be helping less. I tend to rule out an incompatibility with the brand of CD-Rs that I'm currently using (TDK) because: if that were it, none of the CDs should burn -- but most do. My MacBook Pro is about 3 1/2 years old and I have burned a lot of CDs and DVDs without problems until last week. I'm not familiar with the MBP's you mentioned. My drive is the Matshita DVD-R UJ-857E that came on the machine. I'm truly grateful for your reply. The issues you raised I think have been addressed here, but without success. So, I'm still in a quandary and open to new ideas. Link to comment Share on other sites More sharing options...
tsantee Posted February 15, 2011 Report Share Posted February 15, 2011 I have tried to do multiple CDs, but that has been counter productive because the second one will usually crash. For the most part, I have just done single CDs. The template is saved, so that's covered -- and I have actually made new templates several times to hopefully avoid corruption. I have had some success in shutting down Toast in between burnings and reopening it, however, that doesn't help consistently -- CDs still crash. I have had better luck with rebooting the Mac, but that also hasn't always helped a whole lot -- and seems to be helping less. I tend to rule out an incompatibility with the brand of CD-Rs that I'm currently using (TDK) because: if that were it, none of the CDs should burn -- but most do. My MacBook Pro is about 3 1/2 years old and I have burned a lot of CDs and DVDs without problems until last week. I'm not familiar with the MBP's you mentioned. My drive is the Matshita DVD-R UJ-857E that came on the machine. I'm truly grateful for your reply. The issues you raised I think have been addressed here, but without success. So, I'm still in a quandary and open to new ideas. This is a tough one to diagnose. It could be that the disc burner is failing. Apple buys very low-cost drives for its Macs and they aren't known for their reliability. But that may not be the issue at all. There is a possibility that your Mac has something else that is corrupted. If you have Disk Warrior this is a good time to run it. You might also do a RAM test using Memtest. Toast could be accessing a defective point in the RAM. It would certainly cause a crash. I'm not ruling out that Toast could be the issue, but I haven't had the experience you're having with my MacBook Pro (which I also refer to as a MBP) and mine is just over three years old. I got lucky and the graphics circuits failed this past fall about a month before the AppleCare expired). It required replacement of the logic board. I mention this because these units put up with tremendous heat and heat causes electronics to fail. I have an external burner that I use most often instead of the built-in drive. The external burner is faster as well as more reliable. If you have a friend with an external DVD burner give it a try to see if Toast works fine when not burning to the superdrive. Link to comment Share on other sites More sharing options...
pseudonym Posted February 16, 2011 Report Share Posted February 16, 2011 [...] I have an external burner that I use most often instead of the built-in drive. The external burner is faster as well as more reliable. If you have a friend with an external DVD burner give it a try to see if Toast works fine when not burning to the superdrive. Do you have a particular model external drive that you might recommend to us? Thanks. Link to comment Share on other sites More sharing options...
tsantee Posted February 16, 2011 Report Share Posted February 16, 2011 Do you have a particular model external drive that you might recommend to us? Thanks. I am partial to LaCie drives because they intentionally support Macs and their drives always do well in performance tests. They also issue firmware updates that can be done on a Mac whereas many others require connecting to a PC to perform firmware updates. Aside from LaCie the people at Otherworld Computing (macsales.com) offer quality Mac-friendly products. Link to comment Share on other sites More sharing options...
pseudonym Posted February 18, 2011 Report Share Posted February 18, 2011 Thanks for the suggestion. If my MBP drive deteriorates further, that will be the direction I go. Link to comment Share on other sites More sharing options...
Question
gnyffe
Toast 10.0.8 on a iMac 27" i7 late 2009
Burning a CD i get this error:
The drive reported an error:
Sense Key = MEDIUM ERROR
Sense Code = 0x0C
WRITE ERROR
It pops up when the burning is nealy complete.
Burning DL-DVD the same error pops up after 2 sec. of burning.
When I use Finder to burn DL-DVD or CD there is no errors ??!?!?!
No problem burning DVD.
Is there a problem with Toast ??
No issues using Simply Burns, so Toast must have a bug.
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