Dragonlair Posted December 10, 2010 Report Share Posted December 10, 2010 I'm sorry if this is in the wrong forum but I couldn't figure out where else to put it! Can ANYBODY access the self-serve or main sites? I was trying to update a support ticket this morning. I got to the ticket fine but when I tried to submit my update, I got a "Problem loading page" message with the explanation that the server is taking too long to respond. I keep trying but I can't get that page at all. I tried the main roxio.com site and I'm getting the same message there. The ONLY thing I can access is the forums. Am I the only one? Everything else seems to be fine. I hope they come back soon! Diane Link to comment Share on other sites More sharing options...
Beerman Posted December 10, 2010 Report Share Posted December 10, 2010 Yes, I can't access the Support Home, Registration or updates pages. I'd give it a little while and try again later. Link to comment Share on other sites More sharing options...
jonatsonic Posted December 10, 2010 Report Share Posted December 10, 2010 Diane - We did have some connectivity issues earlier this morning, but they have been fixed. Let me know if you are still having trouble. Jon Link to comment Share on other sites More sharing options...
Dragonlair Posted December 11, 2010 Author Report Share Posted December 11, 2010 Jon, I was able to get on later and update my trouble ticket. Now, I'm waiting for a reply! Thanks, Diane Link to comment Share on other sites More sharing options...
Lee 99 Posted December 13, 2010 Report Share Posted December 13, 2010 I haven't gotten a reply for 6 days Link to comment Share on other sites More sharing options...
jonatsonic Posted December 13, 2010 Report Share Posted December 13, 2010 I haven't gotten a reply for 6 days Hi Lee - I'll have someone look into this first thing tomorrow. Since there don't to be any other comments regarding the site last week, I'll close this thread now. Jon Link to comment Share on other sites More sharing options...
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