Says Operating System Does Not Meet Requirements

[pjorg]

I have a brand new Toshiba laptop. Plenty of G and running windows 7. I started installing Creator 11 and when it asked if I wanted to check for updates before installing, I said yes, I think that is where I may have gone wrong. It popped up with this stupid message saying my operating system doesn't meet requrements and now it won't install. Can anybody help me, please!

[cdanteek]

I have a brand new Toshiba laptop. Plenty of G and running windows 7. I started installing Creator 11 and when it asked if I wanted to check for updates before installing, I said yes, I think that is where I may have gone wrong. It popped up with this stupid message saying my operating system doesn't meet requrements and now it won't install. Can anybody help me, please!

 

See if this helps..

 

http://forums.support.roxio.com/topic/60347-system-configuration-not-supported-on-win7/page__pid__311213#entry311213

[pjorg]

See if this helps..

 

http://forums.support.roxio.com/topic/60347-system-configuration-not-supported-on-win7/page__pid__311213#entry311213

 

No, that was not checked

[RWofWA]

I have the same issue running Windows 7 Ultimate. Did you get this resolved? If so, how?

 

Thanks

RW

[RWofWA]

OK, I got mine loaded, but it was a push and it took persistence.

 

Got he following reply from Roxio support.

Copy the Disc to your hard drive and try installing from the hard drive:

a. On your Desktop, double-click 'My Computer'.

(or go to Start -> Computer)

b. Double-click the 'Local C:' drive.

c. Create a new folder by clicking on 'File' from the menu, point to 'New', and then click

'Folder'. Call the new folder 'rox'.

d. Insert the Roxio Creator Disc into your DVD Drive.

e. In My Computer, right-click the DVD drive, and then click 'Explore'.

f. On the 'Edit' menu, click 'Select All'.

g. On the 'Edit' menu, click 'Copy'.

h. Right-click the folder that you created in step 2, and then click Paste.

i. When all the files have been copied to the new folder, quit all other programs that are running, Right-click on the setup package and choose Properties. Click on the Compatibility tab in the Properties window. In the Compatibility mode section, uncheck the box that is labeled Run the program in compatibility mode for Windows Vista. and then double-click Setup.exe in the folder that you created in step 2 to start Windows Installer and Easy Media Creator Setup

j. Follow the on-screen instructions to complete the installation.

 

 

After doing this nothing was checked under Compatibility tab. So with nothing to loose, I choose use Vista and went back to reinstall. I then got a message telling me that I should not use compatability mode and it ask me if I wanted to remove compatibilty. I answered yes but it would not load yet. Went back and ran setup, but it would not load. After repeating this, back and forth, even with the admin options it finially took and loaded. I would say I persisted at least four times. But I now have Roxio Creator 2011 on my Windows 7 Ultimate.

 

Good luck to all you having issues. I hope the program does not have this many issues from here on.

 

RW