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Error When Trying To Run A File Backup


Flatlander59
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I have a new HP 450 with Windows 7 home premium and am trying to setup a backup routine. I bought Roxio Backontrack and it came preinstalled with the computer.

 

My issue is running the file backup after I have selected what I want backed up. After it begins it stops and says I need to be logged in as the administrator to complete. It says an error has occured and check the online documentation. I have and am getting nowhere. I have checked for updates and it is up to date.The about screen has Version 1.3.0 for the file backup portion of Backontrack.

 

I only have one user for this computer and I am the administrator.

 

 

 

I was able to use the software to backup both The C and D drive and it completed.

 

Any help would be appreciated

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Have you checked in the Control Panel to make sure that your profile is set as Administrator?Just asking to make sure.

 

Try and see what happens if you go to the Start menu,Roxio,Back On Track and RIGHT click and choose Run as Administrator.Does it work then?

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