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Capturing Audio But No Video



I am trying to migrate my home movies from my camcorder to PC. I have tried Creator 2009 several times with no luck. After removing it several times and finally locating/reading the complete removal instructions that I found here I am now able to get my capture device loaded. When I start to play a video, I here the audio through the PC speakers but there is no video. The video box is black and it is showing me "no signal". I am running 2009 with SP4 and the updated drivers from roxio.


The USB device is inserted into the enhanced usb2 port and I am running XP sp3 with 2 gb of ram and plenty of drive space on a duo core PC.


Any other suggestions?





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