Videowave Is Not Responding?

[inpayne]

Hi folks.

I'm trying to burn a DVD using My DVD. When I click BURN, the Burn Project panel opens, and I get the (whatever the twirly thing is called that used to be an hourglass before Win 7) ad nauseum. If I click in the panel I get "Not responding." If I click on the X in the corner to close the window I get "VideoWave is not responding."

 

Brand new PC with Win 7 Pro 64 Bit. I've tried DVD-R and +R.

 

So Whassup?

 

John Payne

[Jim_Hardin]

Do the Prep Steps, HERE, then start to install the software again.

 

As you do the Repair option will be presented. Choose that one!

[inpayne]

Good lord!

 

It took me a week to get the program running right the FIRST time I installed it! I can't wait to see what else goes wrong this time.

 

Why are there so many problems with 2011? I've used Roxio forEVER without ANYthing ever going wrong.

[sknis]

Good lord!

 

It took me a week to get the program running right the FIRST time I installed it! I can't wait to see what else goes wrong this time.

 

Why are there so many problems with 2011? I've used Roxio forEVER without ANYthing ever going wrong.

 

What did you change/adjust/add to your computer since it was last running correctly? Are you using a Registry Cleaner as part of an anti-virus or as a stand alone? Sometimes those cause issues. When was the last time you rebooted your computer. When was the last time you cleaned your computer and def ragged your hard drive? CCleaner and Auslogics Defragger or Smart Defrag

are good tools to use. Download both from cnet.com.

 

Sometimes computer just hiccup; you are noticing it with Roxio but if you had something else, it might do the same thing! Don't you ever get a "Program not responding" error message? I get them but infrequently and just shut down the program and restart it.

[inpayne]

Thanks folks, Jim's instructions did the trick! (I'm always stunned when anything actually works )

 

I couldn't find firmware for my burner, so I guess that wasn't the issue.

 

I still get buttloads of error messages while running the Roxio 2011 install/repair, same as when it took a week to get it working the first time. (something about not being able to find RCPROD.msi). But it's working now, so never mind all that.

 

Thanks! Happy holidays!

[Jim_Hardin]

I've never been called Stunning

[inpayne]

 

Okay, further developments: I got the same errors upon trying to burn another disk. I turned off my startup menu via msconfig, rebooted, and it works.

 

There's apparently something in the startup menu that prevents DVD burning.

 

I can keep doing this way, I suppose. I don't fancy trying to figure it out by turning things off one at a time, rebooting every time, and trying to burn. Any suggestions as to what it might be? McAffee? PowrDVD? Roxio Burn?

[bimicher]

 

Okay, further developments: I got the same errors upon trying to burn another disk. I turned off my startup menu via msconfig, rebooted, and it works.

 

There's apparently something in the startup menu that prevents DVD burning.

 

I can keep doing this way, I suppose. I don't fancy trying to figure it out by turning things off one at a time, rebooting every time, and trying to burn. Any suggestions as to what it might be? McAffee? PowrDVD? Roxio Burn?

 

Why don't you turn of a few startups, reboot and see which one might cause the problem? We don't know what you have all running.It may well be something like McAffe corrupting your system by deleting registry entries. It is known to cause trouble with its over agressive "cleaning".

[inpayne]

Well, here's a shock - the offending startup program was "Pinnacle Driver Check."

 

I'd had trouble with Pinnacle Studio too.

[inpayne]

Well, for a while, it looked like "PinnacleDriverCheck" was the culprit. Killing that in the startup menu allowed me to burn.

 

But unless I burn immediately after rebooting (which works), something changes after a while that prevents burning (giving me the error in the first post). For example, I can't burn two in a row. It seems like the burn program is having difficulty locating the DVD, or the DVD burner.

 

Basically, I have to reboot every single time I want to burn a DVD. Which is really fun during the 12-disk project I'm working on.

 

So I'm back to my previous "Roxio 2011 is buggy as hell" position.

[Jim_Hardin]

Well, for a while, it looked like "PinnacleDriverCheck" was the culprit. Killing that in the startup menu allowed me to burn.

 

But unless I burn immediately after rebooting (which works), something changes after a while that prevents burning (giving me the error in the first post). For example, I can't burn two in a row. It seems like the burn program is having difficulty locating the DVD, or the DVD burner.

 

Basically, I have to reboot every single time I want to burn a DVD. Which is really fun during the 12-disk project I'm working on.

 

So I'm back to my previous "Roxio 2011 is buggy as hell" position.

YOU are the only one who has seen this. That is a pretty bold conclusion to draw

 

More likely you have an A/V or Reg Cleaner that is the problem although it is possible that other self important programs are conflicting...

 

Look at that little box in the corner as well as in Task Manager to see what is running. The less loading the better and like I said, every programmer seems to think that Their Program is the most important

[inpayne]

YOU are the only one who has seen this.

 

Ain't I the lucky one!