Tom77723 Posted December 28, 2010 Report Share Posted December 28, 2010 Hi: I have been using this product and previous Easy CD software prior to ROXIO entering it's world. I have more recent versions that I set aside because I loved this version (Creator 6). I have recently been using it with Win XP with continued success. Suddenly, bad things are happening. First I would place a new CD or DVD in my drive and get a message that the disc was "READ ONLY". If and when I got it to appear to be receiving files using "Drag to Disc" the computer would freeze up or I was otherwase unable to complete the task. I decided to go to my control panel to remove the program so that I could re-install it. It would not uninstall. I kept getting an error message stating "can't find drive Q" I don't have a Drive "Q". So, I just placed my Roxio 6 disk in the drive hoping to repair or re-install the program. I got the same error message and statement. So, I tried to delete the program from my "C:\Programs directory Folder by folder and file by file. I was unablre to remove the program. I am unable to re-install. I fear the in the recent days or weeks I must have downloaded an update to another program that might have messed up my reliable program. I have used all of the features of the program. Most of my video and photos have been processed using Creator 6 and Photosuite. I use the program on two computers running WIN XP. Am experiencing difficulty with both installations beginning at about the same time. I have been using photosuite since it was the MGI product. I must remove and reinstall my program. I have the 2009 version that will probably install but it is not what I want. Help! Link to comment Share on other sites More sharing options...
gi7omy Posted December 28, 2010 Report Share Posted December 28, 2010 If you installed IE7 or 8 (billed by MS as a 'critical' update - that's what did ECD6 in Trythis file and see if it will clean up the Roxio remnants (and roll back to IE6 and Media Player 9 if those were upgraded Link to comment Share on other sites More sharing options...
Tom77723 Posted January 15, 2011 Author Report Share Posted January 15, 2011 If you installed IE7 or 8 (billed by MS as a 'critical' update - that's what did ECD6 in Trythis file and see if it will clean up the Roxio remnants (and roll back to IE6 and Media Player 9 if those were upgraded Hi: Come to think about it, I haven't been using IE8 for very long. And perhaps the damage to Creator 6 has been growing over time. Since starting this tread I removed Creator 9 and re-ran my Creator 6 CD to fix any errors. Even after that I had to re-run the program that you linked me to before Creator 6 could find my recorder. I don't use media player. Not sure which version I have. probably was upgraded with IE8. Will let everyone know how we make out. Thanks, Tom Link to comment Share on other sites More sharing options...
Tom77723 Posted January 15, 2011 Author Report Share Posted January 15, 2011 Hi: The roll back program that you linked me to (to roll back to ie6) says that it is for ECD 4 and 5. Is it also applicable to ECD 6? Link to comment Share on other sites More sharing options...
Brendon Posted January 15, 2011 Report Share Posted January 15, 2011 It's Roxizap, and it's only used as you were told, "to clean up Roxio remnants". Yes, you can use it to help with removing Easy CD and DVD Creator 6. Any roll-backs of Internet Explorer or Windows Media Player are separate actions, and have nothing to do with use of Roxizap. Link to comment Share on other sites More sharing options...
Tom77723 Posted January 15, 2011 Author Report Share Posted January 15, 2011 It's Roxizap, and it's only used as you were told, "to clean up Roxio remnants". Yes, you can use it to help with removing Easy CD and DVD Creator 6. Any roll-backs of Internet Explorer or Windows Media Player are separate actions, and have nothing to do with use of Roxizap. Hi:Got it. Re: IE9 beta: Tried it on a new computer with WIN 7 and it caused problems. Thanks. Link to comment Share on other sites More sharing options...
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