No Sound On .mov File Type .. Creator 2010

[snafu169]

I've read several posts on this issue and I don't see a resolution, I have a Nikon Coolpix S8100 with 1080p HD video, when I bring a clip into VideoWave it has no sound, but the clip does have sound when played in WMP and other programs? The Camera has Stereo sound ( there are left/Right Mics and it says Stereo).... I mean seriously, is there some sort of licensing reason that Roxio does not support this? I updated Roxio 2010 to SP2, still no help.

 

It has sound in Adobe elements, but that program is very choppy. I tried to convert in Roxio but that didn't help, it just converted with no sound. Maybe I will use Adobe to convert, haven't tried that.... sucks because I like using Roxio, now I will not bother upgrading it.

[sknis]

I've read several posts on this issue and I don't see a resolution, I have a Nikon Coolpix S8100 with 1080p HD video, when I bring a clip into VideoWave it has no sound, but the clip does have sound when played in WMP and other programs? The Camera has Stereo sound ( there are left/Right Mics and it says Stereo).... I mean seriously, is there some sort of licensing reason that Roxio does not support this? I updated Roxio 2010 to SP2, still no help.

 

It has sound in Adobe elements, but that program is very choppy. I tried to convert in Roxio but that didn't help, it just converted with no sound. Maybe I will use Adobe to convert, haven't tried that.... sucks because I like using Roxio, now I will not bother upgrading it.

 

You must not have looked very hard because there are others that have the same problem with certain camcorders. Manufacturers are not very careful about following standard practices.

 

Until Roxio issues something to fix the issue, the best way around it is to use something like 'Any Video Converter (free cnet.com download) or other converter program to convert the file to a mpg2 file. It will give you a HD mpg2 output if you look for the options. You can do a batch convert of several files and it takes very little time. Use those converted files in Video Wave (Edit Video Advanced).

 

 

 

If you are getting choppy playback issues, please post your computer specs here. Also make sure your hard drive is defragged frequently. How much free space do you have on that drive (lots is not an answer).

[snafu169]

Thanks,

 

MOV file types have been around for years...no excuse.... anyways I have Adobe Elements so I can use that to convert, but I think it is choppy because I don't have a Video card installed, all my other specs are more than enough ( see dx log). It is not choppy in Roxio, only Adobe.

 

I update all drivers, firmware, software etc in everything I use.

 

*Hard Disk 510 gb free

 

 

------------------

System Information

------------------

Time of this report: 1/1/2011, 15:25:29

Machine name: PC1

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)

Language: English (Regional Setting: English)

System Manufacturer: HP-Pavilion

System Model: NY550AA-ABL p6240f

BIOS: BIOS Date: 08/19/09 16:38:46 Ver: 5.09

Processor: Intel® Core2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz

Memory: 8192MB RAM

Available OS Memory: 8158MB RAM

Page File: 2431MB used, 13880MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7600.16385 32bit Unicode

 

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

 

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

 

---------------

Display Devices

---------------

Card name: Intel® G45/G43 Express Chipset

Manufacturer: Intel Corporation

Chip type: Intel® 4 Series Express Chipset Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_2E22&SUBSYS_2A94103C&REV_03

Display Memory: 1695 MB

Dedicated Memory: 32 MB

Shared Memory: 1663 MB

Current Mode: 1280 x 1024 (32 bit) (75Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: IBM G97

Monitor Id: IBM40FA

Native Mode: 1280 x 1024(p) (85.024Hz)

Output Type: HD15

Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

Driver File Version: 8.15.0010.1872 (English)

Driver Version: 8.15.10.1872

DDI Version: 10

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 8/13/2009 20:53:46, 5616640 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

Device Identifier: {D7B78E66-6D62-11CF-DC74-9E0AA3C2C535}

Vendor ID: 0x8086

Device ID: 0x2E22

SubSys ID: 0x2A94103C

Revision ID: 0x0003

Driver Strong Name: oem33.inf:Intel.Mfg.NTamd64:iEGL0:8.15.10.1872:pci\ven_8086&dev_2e22&subsys_2a94103c

Rank Of Driver: 00E60001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

[sknis]

Mov has been around for a lot of years but Nikon interpretation of the properties has not been. I like Nikon and have a SLR but not one that does video so I can't test it.

 

Think about it please. How many different digital camera/camcorders manufacturers are there out there and how many different versions of mov. There is an acknowledged standard. If everyone would comply with that standard, then there would be no problem. Sony, Panasonic and JVC are famous for developing tweaks to the standards. I have three mini-camcorders that record in mov (Mp4) format and they all work without a problem. My canon records natively in HD mpg2 form at that works also.

 

I assume that you have the latest version of Quicktime on your computer since the other program worked.

[snafu169]

Mov has been around for a lot of years but Nikon interpretation of the properties has not been. I like Nikon and have a SLR but not one that does video so I can't test it.

 

Think about it please. How many different digital camera/camcorders manufacturers are there out there and how many different versions of mov. There is an acknowledged standard. If everyone would comply with that standard, then there would be no problem. Sony, Panasonic and JVC are famous for developing tweaks to the standards. I have three mini-camcorders that record in mov (Mp4) format and they all work without a problem. My canon records natively in HD mpg2 form at that works also.

 

I assume that you have the latest version of Quicktime on your computer since the other program worked.

 

 

I understand what you mean, but looking at Roxio the software says it supports MOV type... so there has to be some give and take, either Nikon conforms to a standard, or Roxio provides an update to accomodate. I would think it is in Roxio's best interest to provide the updates if they want people to use their software... Like I said Adobe's software works, so now people who pick up on this thread would think twice maybe?

 

 

 

 

 

 

 

I'll give you another example in a different medium... BluRay movies, why is it that you need to update your Firmware from time to time in order to play certain movie titles... It's Blu Ray isn't it? you'd think it was all standardized...?

[sknis]

I understand what you mean, but looking at Roxio the software says it supports MOV type... so there has to be some give and take, either Nikon conforms to a standard, or Roxio provides an update to accomodate. I would think it is in Roxio's best interest to provide the updates if they want people to use their software... Like I said Adobe's software works, so now people who pick up on this thread would think twice maybe?

 

I'll give you another example in a different medium... BluRay movies, why is it that you need to update your Firmware from time to time in order to play certain movie titles... It's Blu Ray isn't it? you'd think it was all standardized...?

 

1) Roxio would have to develop special codecs for each tweak on all of the cameras/camcorders. Would it be simpler if the hardware manufacturers confromed to the standard?

 

2) Most of the updates to blu-ray players are to fix issues by new DRM protection on discs; not to fix issues when playing the discs.

 

This is a point where we should agree to disagree, You have a work around that works. Contact Roxio directly to see if they will develop a fix for you,

[snafu169]

I'll just post what I have to convert the file, I like Roxio because it is more user friendly than Adobe and processes much quicker.

 

I downloaded PRISM, it is free if unlicensed, and if you don't see the free link, then google "Prism Free", for some reason it does not show this LINK all the time. All I know is when I installed it I was at first going to uninstall it because I thought I had a Trial version, as I went to Uninstall it gave me a Downgrade to Free Version option.

 

http://www.nchsoftware.com/prism/index.html

 

You need to configure the output options or you may end up with a large file. There doesn't seem to be a limitation on the number of files you can process?

[SteveH9]

You must not have looked very hard because there are others that have the same problem with certain camcorders. Manufacturers are not very careful about following standard practices.

 

Until Roxio issues something to fix the issue, the best way around it is to use something like 'Any Video Converter (free cnet.com download) or other converter program to convert the file to a mpg2 file. It will give you a HD mpg2 output if you look for the options. You can do a batch convert of several files and it takes very little time. Use those converted files in Video Wave (Edit Video Advanced).

 

 

 

If you are getting choppy playback issues, please post your computer specs here. Also make sure your hard drive is defragged frequently. How much free space do you have on that drive (lots is not an answer).

Don't give up! I had the same problem with MOV files from my Kodak ZI8 camera having no sound when I opened them in VideoWave. I followed Sknis advise, used ANY Video Converter to copy my files to MPEG-II format and now I can use VideoWave (Roxio Easy Converter 10) to edit them with their original sound track.

 

Does anyone know if Roxio has updated VideoWave in version 11 to handle a wider range of camera's MOV file?

 

THANKS Sknis!

Steve