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Copy & Convert - Cannot Initalize Burning Engine



Hi, I am completely new to this video stuff and purchased the Roxio product so convert .avi files to .wmv. After purchasing and installing, I get an error that reads "cannot initialize burning engine. please reinstall software." I have done this twice to no avail. I have downloaded the Px engine thing - no difference. I am running Windows Vista on a PC. Please help before I go nuts.

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