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Installation Of Creator 10


johno8

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hi after reinstalling creator 10 and i go on to my dvd it comes up with ---[the following codecs must be activated before using the application mpeg2]but when i click ok i get no permission bad installation

thank for any help :rolleyes: johno

 

Johno, The first thing we have to clarify is what product you have. There are three that it could be. Creator 2010, Easy Media Creator 10 or Creator 10.x with a two letter designation to show OEM designer (e.g. DE = Dell).

 

You must also let us know if your computer exceeds the minimum requirements.

 

You said that this is a reinstall. Why did you have to do that? I think there were some items left behind or deleted accidentally during your uninstall.

 

Try this. Make a restore point or a disc back up.

 

Download and UNinstall Creator "10" using Revo Uninstaller (Free download from cnet.com). Do so in the moderate mode. Accept that it will delete some (lots) registry entries.

 

Do this prep.

 

Keep your anti-virus OFF; not just paused and reinstall.

 

This has a lot of different problems for many people.

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hi iam useing easy media creator10 suite

 

 

 

 

Processor Intel® Core2 CPU 6600 @ 2.40GHz

Processor Speed 2.34 GHz

Memory (RAM) 4096 MB

Operating System Microsoft Windows XP Professional

Operating System Version 5.1.2600

 

 

i had to format because of a virus thanks johno

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hi iam useing easy media creator10 suite

 

 

 

 

Processor Intel® Core™2 CPU 6600 @ 2.40GHz

Processor Speed 2.34 GHz

Memory (RAM) 4096 MB

Operating System Microsoft Windows XP Professional

Operating System Version 5.1.2600

 

 

i had to format because of a virus thanks johno

 

Did you try the suggested fix in post #2????

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yes i tried butt it is still the same ---[the following codecs must be activated before using the application mpeg2]but when i click ok i get no permission bad installation

thanks for the help

johno :(:(

 

That was an issue for an earlier version of EMC but that problem was fixed in EMC 10. Do you or did you have an earlier version on your computer?

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i got this around 2004

 

I have been looking for solutions to this issue and the only one that even came close was to uninstall and then use Microsoft's Installer Clean Up Utility (google for it) to remove the lisitng for EMC 10 and for DirectX installer service.

 

Microsoft no longer supports that utility so you do have to google for it and read the instructions. For reference you can go here.

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hi maybee i didnt get this till 2007 but this is the only version i have had,easy media creator 10.

thanks, johno.

 

I refer you again to post #2 - use Revo Uninstaller to Uninstall all Roxio and Sonic applications that show up. Make sure you select to delete all the entries in your registry that it suggests. Do not skip that step or get bent out of shape with the amount of entries and the time that it takes. Reinstall after preparing your computer as in the link in post 2.

 

There may have been something pre-installed on your computer when you got it so make sure that you carefully look for ANYTHING Roxio or SONIC.

 

You have XP do you have SP3? Are you using IE 9?

 

What anti-virus do you have/did you use? It is possible that it did not remove all the bad guys. Try this free check programto see if your computer is still infected with rootkits or other..

 

I have no other suggestions.

 

Remember that we are users and do not work for Roxio so our suggestions are from things that have worked for us or for others. We are not looking over your shoulder to see if you are following the driections exactly or taking shortcuts. If you want to get it to work, perhaps more attention to datail would be in order.

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