Bulant 0 Report post Posted January 14, 2011 Today, which is the first time I've used RecordNow 9 Music Lab in about 5 days, I encountered problems that made the software unuseable. I opened the software by clicking on the desktop icon which I always use. The software opens. Then I get a message that says "Roxio Creator has encountered a problem and needs to close. We are sorry for the inconvenience." The message is the standard Microsoft error reporting message. The software closes & I can't use it. Since I last used RecordNow there has been a low level Windows update & I have installed a demo version of Adobe Lightroom 3. I uninstalled RecordNow 9, rebooted, reinstalled RecordNow 9, rebooted, & continue to have the same problem which has rendered RecordNow unusable. Any thoughts on what has happened or why? Is there a self-destruct timer in the software for the new year? Is the only solution to purchase a new version of RecordNow? Thank you for your insights. Share this post Link to post Share on other sites