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Creator Has Stopped Working


sholyoak
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I just opened Roxio for the first time yesterday (I've had my laptop for over a year). I made 1 copy of a vinyl record song to .wav for itunes. Today, when I tried to use the s/ware, I got the "Program has stopped running" error, then the system (Windows 7) closed the program. I'm using the Roxio Creator Small Business Edition. I don't remember getting a CD at the time of purchase. Probably came pre-loaded. But I was so excited to get back to it! Help me!

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I just opened Roxio for the first time yesterday (I've had my laptop for over a year). I made 1 copy of a vinyl record song to .wav for itunes. Today, when I tried to use the s/ware, I got the "Program has stopped running" error, then the system (Windows 7) closed the program. I'm using the Roxio Creator Small Business Edition. I don't remember getting a CD at the time of purchase. Probably came pre-loaded. But I was so excited to get back to it! Help me!

 

 

Most folks on this site run the retail versions of Roxio software.

 

I've never seen your OEM version and your OEM provider is supposed to support that product.

 

Have you tried the folks you bought the PC from for support?

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