Creator 2011

[outerbank]

Still doing homework determining whether C2011 is the right choice of editing software for me. C2011 is an upgrade from C2010 and C2009. Having used C2009, one of the negatives within this software is going through the process of saving after making minor changes in a project while in VideoWave. Rather than just save the correction(s), VideoWave does an entire save of the project. This wastes a lot of time. I noticed that one of the competing barnds of video editing software does just save the portion that has been changed.

[outerbank]

I've already addressed the antivirus issue. I use Norton Internet Security and have gone in and changed the settings so that it does not scan anything within Creator 2009. So that issue can be eliminated.

[outerbank]

Have not responded sooner to the last few postings by myguggi, GrandapaBruce and cdanteek because I took the computer in for service. The service tech has yet to determine why it takes so long to open a slide production in VideoWave, or to save a production in VideoWave.

 

However, I may have confused everyone that has tried to help. The problem with opening and saving a production file in VideoWave is related to my old computer (see profile), that is the Dell computer with the 1.8GHz processor. The problem is also related to using C2009 on this computer. Henceforth, I will make any future postings related to this problem within the C2009 support forum. I apologize for any confusion I may have caused. While my questions began with the intent of asking about C2011, which was in the context of my experiences with using C2009, the dialog became one about my old computer and C2009. The posting by myguggi about the virtual memory setting being wrong was the clue that the discussion had become confused. Have updated my profile to reflect that I have 2 computers. My intention is to install C2011 on the higher powered, new computer. Sorry again.

[cdanteek]

No, I have NEVER had a problem with virtual memory..... And, outside of the Win 98, or Win Me days, I never changed mine.

 

 

Good lets wait for outerbank to reply then.

[grandpabruce]

The virtual memory setting / page file setting makes more sense to you?

 

No, I have NEVER had a problem with virtual memory..... And, outside of the Win 98, or Win Me days, I never changed mine.

 

Now, please answer my question.

[cdanteek]

That is an interesting twist to this. Have you ever seen a problem with the DMA on a channel that the hard drives are on? I am interested, because I have never seen a problem with that, although it is a definite possibility but, I would think that it would make everything on the computer run slow, not just Roxio stuff.

 

It could be an indication that the hard drive is dying, or something else caused a problem with the controller.

 

 

The virtual memory setting / page file setting makes more sense to you?

[grandpabruce]

We could argue virtual memory setting / page file setting forever!

 

I have and know folks that turn it off and only use their ram without problems.

 

You have already checked that it isn't any antivirus problem.

 

I would look at your DMA settings, you want to check the controller channel your operating system is on and any other controller channel any hard drives are on.

 

 

That is an interesting twist to this. Have you ever seen a problem with the DMA on a channel that the hard drives are on? I am interested, because I have never seen a problem with that, although it is a definite possibility but, I would think that it would make everything on the computer run slow, not just Roxio stuff.

 

It could be an indication that the hard drive is dying, or something else caused a problem with the controller.

[cdanteek]

We could argue virtual memory setting / page file setting forever!

 

I have and know folks that turn it off and only use their ram without problems.

 

You have already checked that it isn't any antivirus problem.

 

I would look at your DMA settings, you want to check the controller channel your operating system is on and any other controller channel any hard drives are on.

 

[bimicher]

VideoWave finally opened the production at 1:21 PM CST. I did not find savscan.exe after opening msconfig. Does the size of the image have anything to do with loading and saving in VideoWave? The file size for the digital images are between 2400kb to 3400kb each and there are typically around 300 images in the productions created. However, the VidoeWave file that was opened is just 2,276kb. So image file size shouldn't be the problem.

 

Any other ideas?

 

The problem is not with Videowave or your project and its assets but with your computer and its settings.

[outerbank]

VideoWave finally opened the production at 1:21 PM CST. I did not find savscan.exe after opening msconfig. Does the size of the image have anything to do with loading and saving in VideoWave? The file size for the digital images are between 2400kb to 3400kb each and there are typically around 300 images in the productions created. However, the VidoeWave file that was opened is just 2,276kb. So image file size shouldn't be the problem.

 

Any other ideas?

[bimicher]

The virtual memory settings are as follows:

 

Initial - 1024 mb = to 1GB RAM installed (max.)

Maximum - 2048 mb

 

Opened the last production in VideoWave at 12:37 am cst. It is now 12:59 am cst and the production has yet to open. Haven't yet checked msconfig to see if savscan.exe is there or checked. Will need to wait until VideoWave completes loading the production, which should be in about 20 minutes or so. Will advise after that.

 

If your installed RAm is 4 GB then your Virtual memory setting should be 1.5x for the minimum, ie 6GB, your max can be the same. Your current settings are completely wrong

 

Do a google search for "virtual memory settings" on more information

[outerbank]

The virtual memory settings are as follows:

 

Initial - 1024 mb = to 1GB RAM installed (max.)

Maximum - 2048 mb

 

Opened the last production in VideoWave at 12:37 am cst. It is now 12:59 am cst and the production has yet to open. Haven't yet checked msconfig to see if savscan.exe is there or checked. Will need to wait until VideoWave completes loading the production, which should be in about 20 minutes or so. Will advise after that.

[grandpabruce]

I've already addressed the antivirus issue. I use Norton Internet Security and have gone in and changed the settings so that it does not scan anything within Creator 2009. So that issue can be eliminated.

 

Check anyway to see if savscan.exe is running, in your system resources, in msconfig. Savscan.exe was part of Norton a long time ago, and back in the EMC 8 days, it was the cause of the problem a poster had during saving a VideoWave production. After disabling it, the saves went quickly, like they should.

[sknis]

Thanks for completely ignoring what I described. I'm describing saving a production in VideoWave. I understand that encoding the output for burning to an ISO Image files takes longer. To be more specific, slides are added to a production in VideoWave. The production is saved. This takes about 45 minutes. Then at some later point the production is opened to maybe add transitions and possibly a music track. It is then saved again in VideoWave to the same file. Consequently, the previous file is overwritten. This save also takes 45 min. to an hour. Now is anyone willing to estimate how much quicker save will be on my new computer, or is that impossible to do?

 

I didn't ignore what you described; I just found it to be incredulous. Yes, something was wrong with he computer and it could very well be your anti-virus. Did you ever look at your virtual memory settings?

[bimicher]

Yes, it did take nearly an hour to save, or save as, a production in VideoWave. It also took quite long to open a production in VideoWave. However, opening a production in MyDVD required just a few minutes. Could never comprehend why.

 

Opening a production whether in Videowave or in myDVD should only take a few seconds.

A fast CPU will really not make much difference when using Save or Save As (or opening a project)

[outerbank]

Yes, it did take nearly an hour to save, or save as, a production in VideoWave. It also took quite long to open a production in VideoWave. However, opening a production in MyDVD required just a few minutes. Could never comprehend why.

[grandpabruce]

Have to admit the comment is made within the context of the old computer. It consisted of an Intel Pentium 4 processor operating at 1.8GHz. For most of the productions created, saving generally took about 45 minutes to an hour. These projects generally consisted of about 300 plus slides, some productions included pan and scan, plus a sound track. The size of the ISO Image files are 2GB plus. I'm certainly hoping that the new computer does indeed save productions much faster. However, without installing and using the Creator software, I can't judge what the difference might be. Those of you who have used more powerful computers, might you be able to shed some light on how much faster saving a project will be with the new computer doing similar productions?

 

Admittedly, concerns exist about installation of this software based on the number of problems posted on this forum and the problems encounted reinstalling Creator 2009 after my previous computer crashed. Plus the fact that Roxio tech service cannot be considerd stellar. Especially when I compare it to the tech service received from other software makers.

 

It is hoped that since the new computer is "virgin" as it relates to Creator software, installation can be made without a problem. I did perform all of the steps as outlined in knowledgebase article 000080GN. The only items I didn't do are the upgrades to Windows Media Player 11 (have 10) and IE8 (have IE7). As to updating other items, there were several "Optional" updates that thus far I have not performed. Since they are listed as optional and not critical, they weren't downloaded and installed. I attempted to get comments about these updates (a couple were .netframework) from the gurus on this forum, but thus far no responses have been received. The posting appeared elsewhere on the forum.

 

Your comments are helpful and appreciated.

 

If it is taking that long, to save a file, even with an old computer, your antivirus, or something else, is scanning the files, before it allows the .dmsm file to be saved. You need to find out what is scanning those files and disable it, while you are using VideoWave.

[outerbank]

Thanks for addressing the question. Apparently, there has been something wrong with my computer since Creator 2009 was first installed. I thought that the time required to save a production in VideoWave was related to the CPU. Evidently, it's not. Now to determine why my computer is messed up.

[bimicher]

Thanks for completely ignoring what I described. I'm describing saving a production in VideoWave. I understand that encoding the output for burning to an ISO Image files takes longer. To be more specific, slides are added to a production in VideoWave. The production is saved. This takes about 45 minutes. Then at some later point the production is opened to maybe add transitions and possibly a music track. It is then saved again in VideoWave to the same file. Consequently, the previous file is overwritten. This save also takes 45 min. to an hour. Now is anyone willing to estimate how much quicker save will be on my new computer, or is that impossible to do?

 

Nobody is ignoring what you described. Your description seems to fit the "Output" feature of Videowave where rendering w can take an hour or longer depending on the timelength of a project and the system specs. Saving (using the Save or Save As menu options) a Videowave project files (it has the extension dmsm) should only take few seconds on any computer. If it takes longer then you have some major problem with your system.

[outerbank]

Thanks for completely ignoring what I described. I'm describing saving a production in VideoWave. I understand that encoding the output for burning to an ISO Image files takes longer. To be more specific, slides are added to a production in VideoWave. The production is saved. This takes about 45 minutes. Then at some later point the production is opened to maybe add transitions and possibly a music track. It is then saved again in VideoWave to the same file. Consequently, the previous file is overwritten. This save also takes 45 min. to an hour. Now is anyone willing to estimate how much quicker save will be on my new computer, or is that impossible to do?

[sknis]

Judging by what you are saying, you are confusing save and output as.

 

With save, all you are doing is saving instructions, not video, no audio, no transitions, no nothing other than a road map. This should take only a few seconds.

 

Outputting the file takes longer because you are encoding the file with all the images, music, transitions, etc to a special video format. This takes longer. Read abut CUDA and Stream support for your video card here.

Do you have other video editing software on your computer that you had problems with? How can you make the statement about Roxio tech service. After all, we are here to help supplement their support. Seems like if you did have 2 or more different programs and you had problems with both was your hardware; not the programs.

[outerbank]

Have to admit the comment is made within the context of the old computer. It consisted of an Intel Pentium 4 processor operating at 1.8GHz. For most of the productions created, saving generally took about 45 minutes to an hour. These projects generally consisted of about 300 plus slides, some productions included pan and scan, plus a sound track. The size of the ISO Image files are 2GB plus. I'm certainly hoping that the new computer does indeed save productions much faster. However, without installing and using the Creator software, I can't judge what the difference might be. Those of you who have used more powerful computers, might you be able to shed some light on how much faster saving a project will be with the new computer doing similar productions?

 

Admittedly, concerns exist about installation of this software based on the number of problems posted on this forum and the problems encounted reinstalling Creator 2009 after my previous computer crashed. Plus the fact that Roxio tech service cannot be considerd stellar. Especially when I compare it to the tech service received from other software makers.

 

It is hoped that since the new computer is "virgin" as it relates to Creator software, installation can be made without a problem. I did perform all of the steps as outlined in knowledgebase article 000080GN. The only items I didn't do are the upgrades to Windows Media Player 11 (have 10) and IE8 (have IE7). As to updating other items, there were several "Optional" updates that thus far I have not performed. Since they are listed as optional and not critical, they weren't downloaded and installed. I attempted to get comments about these updates (a couple were .netframework) from the gurus on this forum, but thus far no responses have been received. The posting appeared elsewhere on the forum.

 

Your comments are helpful and appreciated.

[bimicher]

Still doing homework determining whether C2011 is the right choice of editing software for me. C2011 is an upgrade from C2010 and C2009. Having used C2009, one of the negatives within this software is going through the process of saving after making minor changes in a project while in VideoWave. Rather than just save the correction(s), VideoWave does an entire save of the project. This wastes a lot of time. I noticed that one of the competing barnds of video editing software does just save the portion that has been changed.

 

How long does it take for you to save a project in Videowave? For me its a few seconds. I don't consider that a "lot of time". I have used four or five other programs and they all take pretty well the same amount of time and I would think that all of them save the whole project file again. I don' t see how it could work any other way. You can't just save a project without rewriting the whole project file.

[grandpabruce]

Still doing homework determining whether C2011 is the right choice of editing software for me. C2011 is an upgrade from C2010 and C2009. Having used C2009, one of the negatives within this software is going through the process of saving after making minor changes in a project while in VideoWave. Rather than just save the correction(s), VideoWave does an entire save of the project. This wastes a lot of time. I noticed that one of the competing barnds of video editing software does just save the portion that has been changed.

 

 

You would have to direct that comment to the Roxio programmers. When you save your VideoWave production, there is only 1 .dmsm file for it, not a slug of incremental .dmsm files. That's the same way ALL of my different software programs, video editing or other, save a file.