A different error

[janvincent_1313]

Help! I keep getting the error message below. I have uninstalled and reinstalled Roxio Creator 2011 twice and still it is not working. I have updated all the lastest updates and even updated flash [as my windows 7 computer instructed]. This is the error I keep getting.

 

RUNTIME ERROR!

PROGRAM:C\PROGRAM FILES(X86)\ROXIO

2011\VIDEOUI\VIDEOWAVE13.EXE

 

THIS APPLICATION HAS REQUESTED THE RUNTIME TO TERMINATE IN AN

UNUSUAL WAY.

PLEASE CONTACT THE APPLICATION'S SUPPORT TEAM FOR MORE

INFORMATION.

 

What do I need to do now? I really like your program [when it worked]

[janvincent_1313]

Help! I keep getting the error message below. I have uninstalled and reinstalled Roxio Creator 2011 twice and still it is not working. I have updated all the lastest updates and even updated flash [as my windows 7 computer instructed]. This is the error I keep getting.

 

RUNTIME ERROR!

PROGRAM:C\PROGRAM FILES(X86)\ROXIO

2011\VIDEOUI\VIDEOWAVE13.EXE

 

THIS APPLICATION HAS REQUESTED THE RUNTIME TO TERMINATE IN AN

UNUSUAL WAY.

PLEASE CONTACT THE APPLICATION'S SUPPORT TEAM FOR MORE

INFORMATION.

 

What do I need to do now? I really like your program [when it worked]

 

manufactorer: Hewlett-Packard

Model: p6310y

Processor:AMD AnthlonII X4 630 Processor 2.80 GHz

Installed Memory: 6.00GB (5.75 GB usable)

System Type: 64-bit operating system

[sknis]

Look through these and pick the one that most closely matches your issue or come back and tell us exaclty what is happening. Is this new, did it ever work correctly.