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sr320

Creator 2011 Backontrack. Recovery Disc

Question

Hi,

 

I have Creator 2011 and would like to make backup of entire computer.

I did that but BoT did not make recovery disc and I could not found the

way how to make it. Without recovery disc entire computer backup is

useless. Or Not?

 

So, how I create recovery disc with BcakOnTrack from Creator 2011?

 

Thanks

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Hello,

 

If you run BoT and go as if to make a complete drive backup you will first be given the opportunity to make a Recovery Disc.

 

You burn the recovery disc and then cancel the operation.

 

I can provide step-by-step instructions if you can't get there alone.

 

Regards,

Brendon

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Brendon,

 

Thanks for you reply.

I did 'One-Click Backup' -> Entire Computer

I did backup to USB Hard Drive. BoT did not suggest me

to make Recovery Disc. It went directly to creating

my discs images on USB drive.

I tried to do 'Advanced Backup' -> 'Disk or Partition' -> 'Entire Computer'

The same result.

 

Might be BoT version in Creator 2011 are different from

BoT Suite?

 

I can provide screen shots

Edited by sr320

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SR320,

 

This IS the BackOnTrack from Creator 2011.

 

Run BackOnTrack, select as destination a disk that isn't part of the source. Click Advanced Backup

 

post-208-067367300 1295929042.jpg

 

Select Disk or Partition, then Create a new backup

post-208-008741800 1295929142.jpg

 

The box then pops up which asks if you want to make a bootable recovery disc. You can use this disc repeatedly, as it doesn't change.

 

Regards,

Brendon

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Nope, it did not! It goes directly to contents selection.

That is puzzle for me! And I tried that on two different computers I have.

The same result. Both have windows 7 64-bit Home Premium. Installation are

default.

I tried on Creator without Update and with. It did not work.

I do not have any idea why!

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I don't see how that is even possible... If that much of a program is missing, it isn't going to run!

 

There is no way it could happen on 2 different PCs!

 

Review your steps, you are missing something. :(

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Jim

Thanks for you help and ideas! Here is what I got. After that just contents selection! No Recovery disc pop up.

I'm trying to contact Roxio support but it seems they do not know too ... :(

 

BTW do you have regular or Pro version of Creator?

post-91772-035343500 1295985882.jpg

Edited by sr320

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My version from C2011 Pro shows this when I click Help > About. What does yours show, sr320??

 

post-208-037298900 1295996241.jpg

 

Also, if you look at the top left of the selector box mine calls itself "BackOnTrack", while yours calls itself "Roxio BackOnTrack"

 

post-208-050689100 1295996375.jpg

 

 

It looks as if your version doesn't support full Disk or Partition backup. If that's so, that's dirty!. Why is the option showing in the selector box, and why isn't the reduced function of this version advertised?

 

Perhaps that's why Support haven't been able to clarify the situation. Marketing hasn't told them either?

 

:angry2::blink::huh:

 

Well, there is one small but useless consolation sr320, if that's the case you don't NEED a recovery disc. :glare:

 

Sad regards,

Brendon

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Brendon

Here is what my creator about shows

 

I'm agree with you on dirty work completely!

And I'm still working with Roxio support on that. Will post result!

 

Thanks, guys, for you help!

post-91772-097375700 1296050145.jpg

Edited by sr320

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What a coincidence Jim.

 

Your build number is the same as mine in post #12. :)

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If you read between the lines (for Creator 2011 standrd and then look at the Pro features, you'll see some differences. The standard version allows you to back up only your files but the version in Pro allows you to do a complete system back up; the full version of BOT 4. The one in the standard version is sort of a light version and the one in Pro is probably equivalent to the $50 Suite

 

Seems strange but I have yet to figure out Roxio marketing.

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Steve,

 

Your link goes to BackOnTrack 3 Suite. Creator 2011 has BoT 13 in two different flavors. You suggest it is BoT 4?

 

Where do all these numbers come from, and where can we find out the capabilities before buying them?

If "gurus" can't make head-nor-tail of them, what chance has the new or average user?

 

Best regards,

Brendon

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Yes, sad isn't it.

 

For Creator 2011 (standard)

 

post-58-059998300 1296083518.jpg

 

 

If you click on the Pro, this comes up.

 

post-58-015690000 1296083674.jpg

 

 

Clear as MUD?

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Clear as MUD?

 

Yes, quite!

 

Although the obfuscation is entirely the fault of the Sales people and not you. :)

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Yes, sad isn't it.

 

For Creator 2011 (standard)

 

post-58-059998300 1296083518.jpg

 

 

If you click on the Pro, this comes up.

 

post-58-015690000 1296083674.jpg

 

 

Its shown better here

 

post-68-036036000 1296087690.png

 

 

 

 

 

Clear as MUD?

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Thanks Tony,

 

Where can I find that matrix, please?

 

Brendon

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Thanks Tony,

 

Where can I find that matrix, please?

 

Brendon

 

 

Select Products>Roxio Creator 2011, click on Why Upgrade

 

post-68-099422800 1296130399.png

 

This comes up

 

post-68-069391000 1296130486.png

Edited by ogdens

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Thanks. I've already figured that out myself.

 

BTW Roxio support is useless! They twice posted me

instructions how to create recovery disc! Not a word

about my real "problem"! :)

Edited by sr320

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Just got final answer from Roxio support team! Wow!

 

"Considering the extensive, unsuccessful trouble shooting attempts of your problem

we are unable to offer you any further solutions for your issue and will have to

discontinue any further support.

 

We have therefore created an exceptional refund for your order ..."

 

:lol:

 

Roxio support guys should definitely use Roxio community forum for answers! :D

Edited by sr320

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Now that this is pretty much put to rest I want to add 1 more thing.

 

I have the same version and build as Jim and on mine I can go to Tools at the top of the window and my choice is "Create Bootable Recovery Disc".

 

So,there's 1 more thing to think about,or know.

 

And I'm pretty sure this install was from the boxed disc after I clean installed Win 7.

Edited by tbrewst

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Deleted because it was not relevant.

 

Brendon was correct in pointing this out.

Edited by sknis

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