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Runtime Error



I am getting a runtime error Program:...iles(x86)\roxio 2010\media import\media capture 12.exe

Requested runtime to terminate in an unusual way.



- pure virtual function call.


I downloaded the media capture from roxio and reinstalled but it still not work

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Hey Catfish -


  • Have you ever successfully completed the task that you are contacting us about?
  • Did you make any changes to your computer recently? (new applications, updates, etc) If so, what?


Your computer specifications have a huge impact on software performance and functionality. What are your:


  • Operating System (including service packs):
  • Make:
  • Model:
  • Video card
  • Processor speed:
  • RAM:
  • I last did an operating system update on:





Roxio Customer Care

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