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Easy Lp To Mp3 Is Not Easy


DonKeare
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I purchased Roxio's Easy LP to MP3 software and included hardware (switch takes in RCA input and converts analog input to USB output).

 

I installed the software and hardware successfully, and then followed instructions in the Getting Started Guide. I opened the software, and clicked on Audio. The guide then said to click on Convert LPs and Tapes. There is no such choice to click on.

 

An extensive search of Help for "LP", "Convert LPs", "LP to MP3", and several similar searches yielded not a single topic.

 

I bought this package expressly to convert my LP collection to MP3 files. How is it possible that software whose title is "Easy LP to MP3" does not address this very issue? What am I missing?

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Nope. I have a screen print of what my software looks like, but haven't been able to figure out how to paste it from the clipboard into this message. When I right click in the message text box, the Paste command is not highlighted. I am able to Paste from the clipboard into other applications.

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Nope. I have a screen print of what my software looks like, but haven't been able to figure out how to paste it from the clipboard into this message. When I right click in the message text box, the Paste command is not highlighted. I am able to Paste from the clipboard into other applications.

 

Read this on how to add attachments

 

Look for the Posting topic

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Is this what you bought (link) ? When? Where from? Did you get the capture device?

 

What you have shown is the index to that tab. What do you see on the HOme page and what do you see if you click on "Easy Audio CD"

 

Reply to Skins: Yes, I followed the link, and that is exactly what I bought. I bought directly from Roxio, and yes, I did get the capture device.

 

You can see from the attached screen snip the difference between what the online tutorial says I should see and what I actually do see. On the left is the example from the tutorial, and on the right is what I see when I open the software which Roxio provided.

 

If I click on "Easy Audio CD", I just get a screen from which I can select audio clips already on my PC to burn an audio CD. It has nothing at all to do with converting LPs to MP3 files.

 

When I contacted Roxio customer support via EMAIL, they sent me a link to the online tutorial, with no further comments. That was NO help at all.

post-91897-052809100 1296231646.jpg

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What operating system and service packs are you running?

 

I am running Windows 7 Home Premium on my PC. I just purchased this PC a few weeks ago, and this is the operating system that came pre-installed on the PC. I have not installed any service packs since then, so I don't know which service pack I am running. At and rate, I fail to see how the operating system and/or service pack could affect what a specific software package displays.

 

It seems clear (to me, at least) that the software delivered with my East LP to MP3 package is NOT the correct software.

 

The software installed without any errors, by the way.

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I am running Windows 7 Home Premium on my PC. I just purchased this PC a few weeks ago, and this is the operating system that came pre-installed on the PC. I have not installed any service packs since then, so I don't know which service pack I am running. At and rate, I fail to see how the operating system and/or service pack could affect what a specific software package displays.

 

It seems clear (to me, at least) that the software delivered with my East LP to MP3 package is NOT the correct software.

 

The software installed without any errors, by the way.

 

 

There are posts that show a similar problem with C2010 and a corrupt msxml service.

 

Have you ran any Windows Updates since you got the computer?

 

When you installed Roxio's Easy LP to MP3 software was you antivirus/firewall software disabled?

 

I would read the post below and send them the files.

 

http://forums.support.roxio.com/topic/62690-getting-installation-log-files/

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  • 3 weeks later...

I purchased Roxio's Easy LP to MP3 software and included hardware (switch takes in RCA input and converts analog input to USB output).

 

I installed the software and hardware successfully, and then followed instructions in the Getting Started Guide. I opened the software, and clicked on Audio. The guide then said to click on Convert LPs and Tapes. There is no such choice to click on.

 

An extensive search of Help for "LP", "Convert LPs", "LP to MP3", and several similar searches yielded not a single topic.

 

I bought this package expressly to convert my LP collection to MP3 files. How is it possible that software whose title is "Easy LP to MP3" does not address this very issue? What am I missing?

 

I'm having the same concern. The "Help" doesn't really help you figure out how this software works.

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I resolved my problem with help from Roxio customer support. Try the following, which they suggested to me.

 

fbaubet 2/1/2011

 

 

Dear Donald

 

Thank you for contacting Roxio Customer Care

 

You wlll need to perform a full clean install following these steps to the letter:

 

1. Remove any Roxio and Sonic programs from Add or Remove Programs.

 

2. Disable your startup applications using MSCONFIG.

* Go to Start --> Run

* Type: "msconfig" and then click the OK button

* Select the Startup tab by left clicking on it

* Click the Disable All button

* Click the Apply button, then click the OK button

* Click the Restart button

* NOTE: To reverse this just go back in and click enable all and restart (that can be done once installation is complete.

 

 

3. Delete the following folders from your hard drive:

 

C:\Program Files\Roxio

C:\Program Files\Sonic

C:\Program Files\Common Files\Roxio Shared

C:\Program Files\Common Files\Sonic Shared

C:\Documents and Settings\Application Data\Roxio

C:\Documents and Settings\Application Data\Sonic

 

Once completed empty the recycle bin.

 

Note: Some folders may be hidden and will have to be exposed. To do this:

* From the Windows Explorer window, Select Tools--> Folder Options.

* Select the View tab.

* Under the Hidden Files and Folders, select the radio button Show Hidden Files and Folders

* Click the Apply button. Application Data should now be visible.

 

 

4. RemoveRoxio and Sonic keys from the registry.

 

WARNING: THE NEXT STEP INVOLVES EDITING YOUR SYSTEM REGISTRY. WE STRONGLY RECOMMEND YOU EXPORT YOUR REGISTRY BEFORE ATTEMPTING ANY EDITING. EDITING YOUR REGISTRY INCORRECTLY CAN CAUSE IRREPARABLE SYSTEM DAMAGE.

 

To export a copy of your registry, please do the following.

* Go to Start --> Run, type "regedit" and click OK.

* Locate and left-click File in the upper left hand corner of the Registry editor.

* Click Export (Export range: All should be selected).

* Choose a location on your hard drive and give the file a name.

* Click Save.Your registry should now be backed up in a .reg file to the location you specified.

 

 

Registry Edit instructions:

* Select the Start menu --> Run --> Type: regedit. Click OK.

* Double-click the HKEY_CURRENT_USER folder this will expand or open the folder.

* Locate the Software folder

* Locate the Roxio folder

* Right click on Roxio and click delete.

* Repeat for Sonic folders.

* Double-click the HKEY_LOCAL_MACHINE folder this will expand or open the folder.

* Locate the Software folder

* Locate the Roxio folder

* Right click on Roxio and click delete.

* Repeat for Sonic folders.

 

 

5. Restart and Reinstall the software from the original CD or Downloaded file.

 

If the information provided does not resolve your issue simply update your web ticket with a detailed explanation with the steps you have tried and any error messages you receive.

 

Regards

 

Good luck. I hope this works for you.

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