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Proxy Manager Not Working


David Swales
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I have used Easy VHS to DVD since October 2010 quite successfully. I am now starting to use it again and now get the proxy manager not working error followed by the Roxio Easy VHS to DVD has stopped working. I have looked at the various messages on this forum about this problem and have done the following:-

- Checked I am on SP2 for Vista

- tried to use the system update for easy whs to dvd sp2 from the support site (it said i didn't have the main software installed - I do)

- Uninstalled the whole package and then reinstalled. Then tried the software update with the same result (software not installed)

 

I am now totally at a loss as how to proceed. Any help would be gratefully received

 

Regards

 

David

 

This is my system info from msinfo. I have also go 17gb free on my hard disk

 

OS Name Microsoft® Windows Vista™ Home Premium

Version 6.0.6002 Service Pack 2 Build 6002

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name STUDY-PC2

System Manufacturer Dell Inc.

System Model Inspiron 530

System Type X86-based PC

Processor Intel® Core2 Duo CPU E4600 @ 2.40GHz, 2400 Mhz, 2 Core(s), 2 Logical Processor(s)

BIOS Version/Date Dell Inc. 1.0.13, 20/03/2008

SMBIOS Version 2.5

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume3

Locale United Kingdom

Hardware Abstraction Layer Version = "6.0.6002.18005"

User Name Study-PC2\Swales

Time Zone GMT Standard Time

Installed Physical Memory (RAM) 2.00 GB

Total Physical Memory 2.00 GB

Available Physical Memory 815 MB

Total Virtual Memory 4.23 GB

Available Virtual Memory 2.59 GB

Page File Space 2.29 GB

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Hi Jim

 

The build number is 201b23a. The box also says it is REV E That is the best information I can find. The software does not work at all. It tells me twice that proxy manager is not working and then that the software is not working. I got the build number from the splash screen for the software before it fails.

 

I would appreciate any help you can give

 

Regards

 

David

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I did think that as I have had the software running before (when I had the other software installed) that this was unlikely. I have been trying to think what has happened to my pc since it worked OK. The only thing I have really changed is general windows updates. I am now totally upto date on the windows updates. Other than that I haven't done anything else.

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I have the same Proxy Manager has stopped working problem. The Roxio Easy VHS DVD application had worked 2 years before but now I get a "Proxy Manager has stopped working" error on start up. I can acknowledge the errors (twice) and the application eventually comes up. I can then use the "Record, Edit and Save option" but I can not import any video files that it creates. An import operation results in an "unkown error has occured" and the application crashes. So I'm guessing there is some update or application conflict since it had once worked before. Finding what conflicts will be like finding a needle in a haystack so I guess this program will be uninstalled and the installation DVD will be tossed into the trash where it belongs as I remembered it was a nightmare to install aqnd run this applcation 2 years prior because it needed some redistributables that Roxio support had failed to mention or help me with at that time.

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