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Toast 10.0.8 Is Not As Reliable As It Used To Be


MacGoddess

Question

Toast 10.0.8 (latest version at this time) is not working as good as the older versions used to. I always had a high opinion of this software for being reliable to burn different types of media, convert media to different formats and later on, edit out parts of video.

 

It has been a long time since Toast 10 first appeared. I am ready for Toast 11 (as long as it will work right with Snow Leopard).

 

Lately, I have had problems with Toast not showing the right size when I compress video from a dual layer to single layer. I choose Single Layer disk image and it seems to go through the conversion. When it is done, inside the Toast window, it shows that the resulting file is a single layer size, but when I go to burn to a single layer DVD, I get a message that it is too big to fit. I Get Info on the actual file and find out it is not compressed at all.

 

Also, I bought a set of New World Zorro DVDs recently and wanted to convert them to iPhone format so I could watch some of them on the go. After ripping the dvds, I dragged the VIDEO_TS folder into Toast under the DVD section (DVD Video) and all episodes appeared in the window. I converted them to iPhone format, and 6 of the 7 converted, but the 7th one would not. It gave me an error both times I tried. I even tried converting just that one and got an error. I was able to convert that one using HandBrake. The same thing happened on the 2nd DVD that I ripped and converted. The last episode would not convert in Toast, but I could convert it with HandBrake. Just now converted the 3rd DVD for iPhone video and once again, the last episode did not convert in Toast. I got an error saying “Couldn’t complete the last command because of a Mac OS Error. Result Code = 50”

 

In the past, I have converted up to 8 episodes on a DVD to iPhone format without any problem.

 

I sure hope Roxio is planning to come out with an upgrade that solves all these problems. At this point, I am getting more and more paranoid when it comes to using Toast.

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Many of us are eager for Toast 11. I hope Roxio working on it. As for the problems you've experienced the size issue may be fixed by trashing the Toast plist and prefs files in your User>Library>Preferences folder and relaunching Toast. The VIDEO_TS folder option has a major bug. Instead, use the Toast Media Browser to extract the titles from the VIDEO_TS folder to the Toast window with Video Files selected as the format. From there you shouldn't get the error message. The Toast Media Browser sees the titles in the VIDEO_TS folder if you place the VIDEO_TS on the desktop or in the Movies folder and choose DVD with the top button of the Media Browser.

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Many of us are eager for Toast 11. I hope Roxio working on it. As for the problems you've experienced the size issue may be fixed by trashing the Toast plist and prefs files in your User>Library>Preferences folder and relaunching Toast. The VIDEO_TS folder option has a major bug. Instead, use the Toast Media Browser to extract the titles from the VIDEO_TS folder to the Toast window with Video Files selected as the format. From there you shouldn't get the error message. The Toast Media Browser sees the titles in the VIDEO_TS folder if you place the VIDEO_TS on the desktop or in the Movies folder and choose DVD with the top button of the Media Browser.

 

I trashed the Toast preferences & .plist file, but it didn't help when I converted a 5th DVD (ripped) to iPhone video. Once again, the last episode gave me that same error although the other 5 episodes on the disc were converted. I even tried just to convert the one episode by itself but got the error. So, on 5 DVDs, so far, each one with 6 or 7 episodes, the last episode on every disc gave me an error and did not finish converting. I am able to use Handbrake to convert the problem episodes on each one though.

 

Also, I tried compressing an entire DVD from the original dual layer size to a single layer sized disc image and Toast still acts like it is compressing it, but the size of the disc image is exactly the same as the original. So I am sorry to say, your suggestions didn't help me. But thanks for trying.

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I trashed the Toast preferences & .plist file, but it didn't help when I converted a 5th DVD (ripped) to iPhone video. Once again, the last episode gave me that same error although the other 5 episodes on the disc were converted. I even tried just to convert the one episode by itself but got the error. So, on 5 DVDs, so far, each one with 6 or 7 episodes, the last episode on every disc gave me an error and did not finish converting. I am able to use Handbrake to convert the problem episodes on each one though.

 

Also, I tried compressing an entire DVD from the original dual layer size to a single layer sized disc image and Toast still acts like it is compressing it, but the size of the disc image is exactly the same as the original. So I am sorry to say, your suggestions didn't help me. But thanks for trying.

The file size for what should be the single-layer disc image is reported wrong. If you select that disc image using the Image File setting in the Toast Copy window you'll see that Toast shows it to be 4.33 gigabytes and will fit to a single-layer disc. I don't know why the size doesn't get corrected in the Finder.

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The file size for what should be the single-layer disc image is reported wrong. If you select that disc image using the Image File setting in the Toast Copy window you'll see that Toast shows it to be 4.33 gigabytes and will fit to a single-layer disc. I don't know why the size doesn't get corrected in the Finder.

 

I did GET INFO on the disc image in the finder. The disc image that Toast supposedly compressed is 8.29GBs. Toast went through the motions but the result is no compressed disc image.

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I did GET INFO on the disc image in the finder. The disc image that Toast supposedly compressed is 8.29GBs. Toast went through the motions but the result is no compressed disc image.

We're saying the same thing. In the Finder it shows as being over 8 GB but when selected with the Image File setting in the Toast Copy window it is 4.33 GB and can burn to a single-layer disc. For some reason Toast isn't cleaning up the Finder info after it creates the disc image. If your goal is to leave it as a disc image and want to reclaim the falsely reported space you can mount the disc image, choose DVD-Rom (UDF) as the setting in the Toast Data window, drag in the VIDEO_TS folder and choose Save as Disc Image again. When that is done trash the misreported disc image file.

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We're saying the same thing. In the Finder it shows as being over 8 GB but when selected with the Image File setting in the Toast Copy window it is 4.33 GB and can burn to a single-layer disc. For some reason Toast isn't cleaning up the Finder info after it creates the disc image. If your goal is to leave it as a disc image and want to reclaim the falsely reported space you can mount the disc image, choose DVD-Rom (UDF) as the setting in the Toast Data window, drag in the VIDEO_TS folder and choose Save as Disc Image again. When that is done trash the misreported disc image file.

 

I thought you were saying the opposite.

 

Okay. I just tried that suggestion and it seems to have worked. The only question now is if it will play normally in a DVD player. Thanks for that workaround.

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I have Toast 10.0.8 not responding on start up several times per day. Normally to get it to start up, I have to restart the computer. I'm using OS 10.6.6. It use to be reliable, but now it is unstable.

See if trashing the Toast plist and prefs files in your User>Library>Preferences folder fixes the problem. I've never had it fail to launch.

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See if trashing the Toast plist and prefs files in your User>Library>Preferences folder fixes the problem. I've never had it fail to launch.

 

Thought I would revisit this topic because I am using Toast 11 now. Guess what! When I save a dual layer DVD to a single layer disk image, it still tells me it is the dual layer size when I get Info on it. I can mount the disk image and burn the VIDEO_TS folder and it works that way, but I was hoping this bug would go away in the new version. No such luck.

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