Light Scribe

[rickharris]

I'm trying to make light Scribe labels again.

 

When I start Laser Label Disk in Creator 9 I get this message "Express Labeler has encountered a problem and has to close."

OS is win XP, Plextor DVD Burner PX-880U

 

Any help will be appresiated.

 

Thanks: Rick

[sknis]

I'm trying to make light Scribe labels again.

 

When I start Laser Label Disk in Creator 9 I get this message "Express Labeler has encountered a problem and has to close."

OS is win XP, Plextor DVD Burner PX-880U

 

Any help will be appresiated.

 

Thanks: Rick

 

Well, you could always do a clean uninstall /reinstall which will take time and patience OR

 

You could go to theLight Scribe web site (link) and 1) Run the diagnosis test you see there. If the test shows that everything is OK, then download and run one of the free Light Scribe software you see there. or download and run one of the two trial pieces of software you find there. I use the Surething software all the time. I have not used the droppix software.

 

The diagnosis test might clear up some issues for you.

 

If you prefer to continue to run the Labeler in EMC 9, then probably the only thing that can be done is to try to uninstall/reinstall according to these directions.

[cdanteek]

If your running Easy Media Creator 9 Suite Retail Version? I would try and run a repair first!

 

From control panel, add remove programs or control panel, programs and features, highlight Easy Media

 

Creator 9 then click uninstall/change. When the installer/uninstaller window opens choose repair, next

 

run it and reboot the PC.

 

[rickharris]

Well, you could always do a clean uninstall /reinstall which will take time and patience OR

 

You could go to theLight Scribe web site (link) and 1) Run the diagnosis test you see there. If the test shows that everything is OK, then download and run one of the free Light Scribe software you see there. or download and run one of the two trial pieces of software you find there. I use the Surething software all the time. I have not used the droppix software.

 

The diagnosis test might clear up some issues for you.

 

If you prefer to continue to run the Labeler in EMC 9, then probably the only thing that can be done is to try to uninstall/reinstall according to these directions.

 

I tried doing the repair, then I tried doing a full uninstall/reinstall, but I'm still getting the same message

 

I have used this program before and it worked ok. Something must have changed that I am not aware of.

Thanks

[cdanteek]

Your running a full Retail bought version of Easy Media Creator 9, check help about this software from the Home page.

 

Does it have Create Label Advanced (Roxio Label Creator)?

 

Have you tried that?

[grandpabruce]

I tried doing the repair, then I tried doing a full uninstall/reinstall, but I'm still getting the same message

 

I have used this program before and it worked ok. Something must have changed that I am not aware of.

Thanks

 

Steve (sknis) did not suggest a repair of the software. What happened when you tried ALL of the possible solutions that he suggested?

 

The clean uninstall/install instructions are here, as was linked to, in Steve's post:

 

http://kb.roxio.com/search.aspx?URL=/content/kb/Creator/000086CR&PARAMS=