Customer Support (Or Lack Thereof)

[DestructoGorilla76]

I have sent a total of three emails to Roxio support over the course of the last month, and apart from the system-generated replies, I haven't received a single response from Roxio support. I refuse to pay for a phone call, and live chat is not availabe for MyDVD 10 Premiere. I've just about had it with Roxio. I feel like my money has been wasted.

[cowboy428]

I feel the same way I have about had it with my streamer, works if it feels like it write to support and get the same lame answers every time Thanks for the non support Roxio

[cdanteek]

I have sent a total of three emails to Roxio support over the course of the last month, and apart from the system-generated replies, I haven't received a single response from Roxio support. I refuse to pay for a phone call, and live chat is not availabe for MyDVD 10 Premiere. I've just about had it with Roxio. I feel like my money has been wasted.

 

 

The three emails you talk about does that mean you have a open numbered support ticket?

[bimicher]

I feel the same way I have about had it with my streamer, works if it feels like it write to support and get the same lame answers every time Thanks for the non support Roxio

 

This is not Roxio support but a users forum. If you want help from Roxio give them a call. In the meantime why don't you post in the approriate forum and state your problem. Maybe someone here is able to help you.

 

All we have is a "me too" with a unknown problem.