Missing Images When Burning Project

[NewFilmMaker]

Hi,

 

I am at my 6 or 7 success projects with Creator 2010. Something unusual is happening on this new project.

 

I have a 50 minutes photo album project with music. Some scene have multiple overlays with transition fade-in and fade-out.

 

In Videowave all my 50 minutes project run perfectly music and transitions (no video just photos, music and transitions).

 

When I try to burn this project in MyDVD a standard DVD (16:9, NTSC, HQ, 720x480 interlace) some images won't appear in the final product. In 4 specific frames or scenes, with fade-in overlays some image won't appears on the final DVD. Actually in one of those scene, in an internal track with 5 overlays fading-in and out, 2 out of the 5 images do not appear at all on the DVD or view screen... but does work properly in a Videowave session. I have tried to produce this project with different material or software rendering mode, with and without Roxio AVC SmartEncode but I always have images that do not appear. I even have noticed that from different burning session, without changing anything from the actual project but changing only the rendering mode from software to hardware, I have different images that won't show in the viewer screen and finally on the burnt DVD.

 

Can anyone help me with this one? How can I have all my images on the DVD. Is this caused by the maximum of 5 overlay allowed in the application? I do have 5 overlays in an internal scene plus 5 other overlays in the main project scene.

 

Thank you.

 

Computer : Intel Pentium-4 : 3.40GHz

3.00 Go memory RAM

 

OS : Windows-XP Prof , 32 bit SP-3

 

Video card : NVIDIA GeForce 6600GT – 128 Mo

Driver 258.96 Video Bios 5.43.02.16.00

 

Disk : C: 150 Go. 30 Go available.

[sknis]

Hi,

 

I am at my 6 or 7 success projects with Creator 2010. Something unusual is happening on this new project.

 

I have a 50 minutes photo album project with music. Some scene have multiple overlays with transition fade-in and fade-out.

 

In Videowave all my 50 minutes project run perfectly music and transitions (no video just photos, music and transitions).

 

When I try to burn this project in MyDVD a standard DVD (16:9, NTSC, HQ, 720x480 interlace) some images won't appear in the final product. In 4 specific frames or scenes, with fade-in overlays some image won't appears on the final DVD. Actually in one of those scene, in an internal track with 5 overlays fading-in and out, 2 out of the 5 images do not appear at all on the DVD or view screen... but does work properly in a Videowave session. I have tried to produce this project with different material or software rendering mode, with and without Roxio AVC SmartEncode but I always have images that do not appear. I even have noticed that from different burning session, without changing anything from the actual project but changing only the rendering mode from software to hardware, I have different images that won't show in the viewer screen and finally on the burnt DVD.

 

Can anyone help me with this one? How can I have all my images on the DVD. Is this caused by the maximum of 5 overlay allowed in the application? I do have 5 overlays in an internal scene plus 5 other overlays in the main project scene.

 

Thank you.

 

Computer : Intel Pentium-4 : 3.40GHz

3.00 Go memory RAM

 

OS : Windows-XP Prof , 32 bit SP-3

 

Video card : NVIDIA GeForce 6600GT – 128 Mo

Driver 258.96 Video Bios 5.43.02.16.00

 

Disk : C: 150 Go. 30 Go available.

 

Got a problem with the "b" on your computer keyboard? "New" taught me about Go and Mo use in the French speaking area of Canada. "o" stands for "octet." I'm not too old to learn !

 

 

What operating system? Depending on the system, your video card driver should be 260 plus.

 

How much memory on the card? I doubt that it is 128Mb. Many card today come with 1G or more on board. I would have advised you to switch to soft5ware render but I think you may be using some 3D transitions.

 

Are you encoding (burning ) to an image file first?

 

When was the last time you did a good defrag on that disc?

 

When you go to burn, are you burning at the default or have you slowed down the burn?

 

What DVD brand are you using. Please no cheap brands !

Edited February 24, 2011 by sknis

[NewFilmMaker]

Thank you for your reply

 

My system is a relatively old or new system : 2003 : yea must be an old system these days

 

Computer : Intel Pentium-4 : 3.40GHz

3.00 Go memory RAM

 

OS : Windows-XP Prof , 32 bit SP-3

 

Video card : NVIDIA GeForce 6600GT 128 Mo

Driver 258.96 Video Bios 5.43.02.16.00

 

Disk : C: 150 Go. 30 Go available.

 

Really my NVIDIA GeForce 6600GT as only 128 Mo on board from the NVIDIA configuration program info. Here's more information from my NVIDIA config. : Main Clock 500Mhz, Memory clock 1000 Mhz, Mem interface 128 bits, mem type GDDR3, bus x16. Could that be the problem? I am not a professionnal in video editing but just a good amateur. Like I said my OS is Windows-XP with 3 Go of memory and 30 Go of disk space.

 

I am not encoding to a file first but directly to disk.

 

The project is build on my C: 150 Go disk but all images come from a NAS 1Tb data server on a 1Gb comm. network.. Could the speed of the network be the problem? I still have 500Gb available on this NAS.

 

Are you saying or presuming that some images are not loaded and transfered to the encoding phase because there are to slow to load or to be encoded? Sould'nt there be a reading error of some sort in this case?

 

I did a defrag maybe 6 months ago should I do an other one?

 

I always did use the default burning speed... But the problem does not happen exactly when I burn but in the encoding phase when there the application displays the work in the viewwe prior to the burning section. Some Images are not showing in that view and then further on on the DVD.

 

My DVD burner is a NEC DVD_RW ND-3520AW...? Is this good enough?

 

Why would only 5 images from all the 300 or so images encoded would be missing?

 

Thank very much for the help...Digital Guru.

Edited February 23, 2011 by NewFilmMaker

[NewFilmMaker]

I have been trying other thing to see what the problem can be... with no luck.

 

I drop down the burning speed to x2 and still have images missing.

 

I went directly to iso file and still the same problem when I look at the viewer screen some image as still missing.

 

I did produce with software mode into a file and the same problem.

 

Can you say if this is a graphic card problem? A .dll or encoding program problem or my system is slowly dying...???

 

Anyone has an idea ?

 

TU

[sknis]

I have been trying other thing to see what the problem can be... with no luck.

 

I drop down the burning speed to x2 and still have images missing.

 

I went directly to iso file and still the same problem when I look at the viewer screen some image as still missing.

 

I did produce with software mode into a file and the same problem.

 

Can you say if this is a graphic card problem? A .dll or encoding program problem or my system is slowly dying...???

 

Anyone has an idea ?

 

TU

 

When was the last time you updated the drivers for the video card? The latest drivers I see are from January of this year. Look here.. Set the card to run at best prerformance rather than bets appearance.

 

The card should be fine.

 

When you say viewer screen, what doi you mean? Are you using the free VLC player to view the image file on your computer?

 

How much free space and last defrag date on your drive where you keep the images? Are they on your system drive? (Don't move them yet).

 

At this point, you might have to consider that there may be something different about those images. Are they a different format, higher resolution , etc?

 

Open the project in Video Wave and select the images that do not show up. Double click on it. The photoeditor will open. Do something - anything, even just sharpen the picture or add a 1 pixel blur. Try again.

 

What DVD brand are you using?

 

I may have asked these questions before but I just want to make sure.

[bimicher]

I have been trying other thing to see what the problem can be... with no luck.

 

I drop down the burning speed to x2 and still have images missing.

 

I went directly to iso file and still the same problem when I look at the viewer screen some image as still missing.

 

I did produce with software mode into a file and the same problem.

 

Can you say if this is a graphic card problem? A .dll or encoding program problem or my system is slowly dying...???

 

Anyone has an idea ?

 

TU

 

In your first post you said everything looks Ok in Videowave? Is that the Output from videowave as a DVD meg, best quality file or are you referring to the preview window?

[NewFilmMaker]

In your first post you said everything looks Ok in Videowave? Is that the Output from videowave as a DVD meg, best quality file or are you referring to the preview window?

 

What I mean is when you go in Roxio Creator 2010 main menu you have the icon advance modify video (in french it is Modifier une video - Avancé). I click that item.The programn Videowave loads in memory. In there when I load (open) my project and say play all goes good. Im not in a burning phase but in the editing phase. Now if I go back in MyDVD to burn the same project ( I usually pick the first item from the burn menu), giving the DVD name, pick the speed (x16 lets say). In the encoding phase there is a small viewer that shows what should be the final result. It is slow but accurate in the way that the final result will be what I see in this small viewer And yes the DVD should exactly the same result. This is what I meant by videowave (in the editing mode) and MyDVD in the burning phase.

 

An thats is what puzzles me. The play in the modify project work good (full length) but when I go in MyDVD to burn it I am missing some images. The last time I did the burning 1/2 way in the DVD I had one black image for every good one. Image-black image-image-black image. Each image should display for around 3 to 5 sec. So what I have is a 5 sec. image then a black image for 3 to 5 sec then a good image then a black, etc ???

 

TU

 

[bimicher]

What I mean is when you go in Roxio Creator 2010 main menu you have the icon advance modify video (in french it is Modifier une video - Avancé). I click that item.The programn Videowave loads in memory. In there when I load (open) my project and say play all goes good. Im not in a burning phase but in the editing phase. Now if I go back in MyDVD to burn the same project ( I usually pick the first item from the burn menu), giving the DVD name, pick the speed (x16 lets say). In the encoding phase there is a small viewer that shows what should be the final result. It is slow but accurate in the way that the final result will be what I see in this small viewer And yes the DVD should exactly the same result. This is what I meant by videowave (in the editing mode) and MyDVD in the burning phase.

 

An thats is what puzzles me. The play in the modify project work good (full length) but when I go in MyDVD to burn it I am missing some images. The last time I did the burning 1/2 way in the DVD I had one black image for every good one. Image-black image-image-black image. Each image should display for around 3 to 5 sec. So what I have is a 5 sec. image then a black image for 3 to 5 sec then a good image then a black, etc ???

 

TU

 

 

 

The encoding preview is not indicative of the final burned video, I do not think it shows the encoding frame by frame.

 

Go back to Videowave and export (or output) your video project to DVD mpeg,best quality. Do you have the missing images?

 

Are you using transitions in your project? If yes, how long are they?

Edited February 25, 2011 by myguggi

[NewFilmMaker]

When was the last time you updated the drivers for the video card? The latest drivers I see are from January of this year. Look here.. Set the card to run at best prerformance rather than bets appearance.

 

The card should be fine.

 

When you say viewer screen, what doi you mean? Are you using the free VLC player to view the image file on your computer?

 

How much free space and last defrag date on your drive where you keep the images? Are they on your system drive? (Don't move them yet).

 

At this point, you might have to consider that there may be something different about those images. Are they a different format, higher resolution , etc?

 

Open the project in Video Wave and select the images that do not show up. Double click on it. The photoeditor will open. Do something - anything, even just sharpen the picture or add a 1 pixel blur. Try again.

 

What DVD brand are you using?

 

I may have asked these questions before but I just want to make sure.

 

Thank you for your help.

 

I thought my graphic card driver was up-to-date but you are right it is not. My version is 258.96 dated august,2010 I am loading the 266.58 and will let you know.

 

About the viewer I am not using the free VLC player, I dont know what it is. When I say viewer I mean the small screen (window) displaying the production at the encoding phase of the burning sequence in the MyDVD software when you select 'Burn'. It does show the project frame by frame as it is encoded. Yes it is very slow but what itis showing is what is going in the final DVD support.

 

All my images are on my 1 Tb disk server. This is not a local C: disk but goes thru a gigabit switch. I never did defrag this 1 tg disk drive. It still has 500 Gb available. So half full or half empty

 

 

All my images comes from my Nikon cam. are all Highres and vary between 3 and 5 Mb each. I did need to correct a lot because of red eyes, reframing, resizing and they all when back to the 1Tb disk server location. When the project is encoded to DVD they probably are compressed MP4 or some sort of compression. This seems obvious to me so they will fit on a 4.7 Gb DVD. Like I was saying to Myguggi my last DVD, at the mid point projection shows an image then a black image then the next a good image and an other black image. It goes like that to the end...? Did you ever had anybody reporting this kind of problem before? Would you advise me to go 2011?

 

Here is an other detail. When the MyDVD program is In the encoding phase of the DVD burning program, the memory usage goes sky high up to 1Gb. I do have 3 Gb total memory but this program takes a lot. Is this normal?

 

Ok so I am updating my graphic card. I will try again to produc a DVD and see with this new driver. If nothing new I will correct the image like you say and produce and other DVD.

 

Oh yes my DVD brand is a NEC

 

Thanks again and have a good weekend.

[NewFilmMaker]

The encoding preview is not indicative of the final burned video.

 

Go back to Videowave and export (or output) your video project to DVD mpeg,best quality. Do you have the missing images?

What quality setting are you using when burning the DVD? You should be using the HQ setting.

Are you using transitions in your project? If yes, how long are they?

 

 

'The encoding preview is not indicative of the final burned video.'-- Oh I though it was because any missing image from the preview is not showing on the final DVD product. Ill'keep that in mind.

 

I am always producing my burnt DVD in HQ 1080. Yes I do have transitions and they usually last 3 sec. but some time can go up to 5 sec. Usually they work perfectly on the final product. Almost all of my scenes are edited, zoomed with displacement and transition between scenes.

 

 

OK Now I will do your export HQ mpeg and see if any images will be missing.

 

Thank you

 

I'll be back ...

[NewFilmMaker]

'The encoding preview is not indicative of the final burned video.'-- Oh I though it was because any missing image from the preview is not showing on the final DVD product. Ill'keep that in mind.

 

I am always producing my burnt DVD in HQ 1080. Yes I do have transitions and they usually last 3 sec. but some time can go up to 5 sec. Usually they work perfectly on the final product. Almost all of my scenes are edited, zoomed with displacement and transition between scenes.

 

 

OK Now I will do your export HQ mpeg and see if any images will be missing.

 

Thank you

 

I'll be back ...

 

Hello,

 

OK I had a big weekend going thru my problem.

 

First I tried producing a mpeg HD DVD HQ (NTSC) from videowave editing program and still had missing images in the software mode. Now when I switched to hardware mode I had an error 'out of memory' at 6% in my project. So could this be a graphic card memory error? Because on my system I have 3Gb memory and still had 1.7Gb available. Like you where saying my graphic card should have more memory, I only have 128Mb. If this is the issue I will go and see my hardware people this week to upgrade my graphic card memory.

 

Then I decided to produce a short version of my project only with the scene in problem. As suspected I had the same problem producing the mpeg in hardware mode (that is : error out of memory). But did produce a good mpeg in the software mode. So what is it to conclude...???

 

The thing you should know about this scene is that it has one background image in the video track. One wave in the music track. 5 overlay s' images insert and 5 texts' inserts. Plus in the video inner track (internal scene) I have an other 5 overlays' images insert and 5 texts' inserts. So this means in all 1 video image, 1 music, 10 images inserts and 10 texts insert all active at once with progressive fade-in in a 1 min. scene. Do you see any prolem with this type of scene set-up?

 

What I am trying to do today is to split this scene into 2 scenes and see...?

 

Now... yes I did go in the Photoeditor to change some elements in the images and saved them back, re-installed them in my scene and had the same problem in the fiull length project (missing images). So I really don't think it is an image format because it is not always the same overlay insert image that doesn't show.

 

Thanks for the help.

[sknis]

VLC is a player that will play just about anything including image (ISO) files without burning the files or image to a disc. You can also get information about the video and audio codecs. You can find it here.

 

Since hardware rendering gives you an issue and an error message. stick this software rendering.

 

The out of memory error could be as simple as setting your Windows virtual memoery to the recommended.

 

Why are you working with HD? It is used for AVCHD or Blu-ray discs. Are you trying to make one of those?

[bimicher]

Hello,

 

OK I had a big weekend going thru my problem.

 

First I tried producing a mpeg HD DVD HQ (NTSC) from videowave editing program and still had missing images in the software mode. Now when I switched to hardware mode I had an error 'out of memory' at 6% in my project. So could this be a graphic card memory error? Because on my system I have 3Gb memory and still had 1.7Gb available. Like you where saying my graphic card should have more memory, I only have 128Mb. If this is the issue I will go and see my hardware people this week to upgrade my graphic card memory.

 

Then I decided to produce a short version of my project only with the scene in problem. As suspected I had the same problem producing the mpeg in hardware mode (that is : error out of memory). But did produce a good mpeg in the software mode. So what is it to conclude...???

 

The thing you should know about this scene is that it has one background image in the video track. One wave in the music track. 5 overlay s' images insert and 5 texts' inserts. Plus in the video inner track (internal scene) I have an other 5 overlays' images insert and 5 texts' inserts. So this means in all 1 video image, 1 music, 10 images inserts and 10 texts insert all active at once with progressive fade-in in a 1 min. scene. Do you see any prolem with this type of scene set-up?

 

What I am trying to do today is to split this scene into 2 scenes and see...?

 

Now... yes I did go in the Photoeditor to change some elements in the images and saved them back, re-installed them in my scene and had the same problem in the fiull length project (missing images). So I really don't think it is an image format because it is not always the same overlay insert image that doesn't show.

 

Thanks for the help.

 

Why not slowly built up your problem scene and see if you can deternine at what stage it fails. I have never tried to use that many overlays, texts, etc on one scene at one time

[NewFilmMaker]

VLC is a player that will play just about anything including image (ISO) files without burning the files or image to a disc. You can also get information about the video and audio codecs. You can find it here.

 

Since hardware rendering gives you an issue and an error message. stick this software rendering.

 

The out of memory error could be as simple as setting your Windows virtual memoery to the recommended.

 

Why are you working with HD? It is used for AVCHD or Blu-ray discs. Are you trying to make one of those?

 

 

Thanks for the link.

 

My physical memory is 3Gb max for XP. My virtual mem and paging is 4096Mb and that is the maximum the config program will accept. The out of memory does not tell me exactly from where I am out of memory, could it be a paging error from videowave max or some sort of array overbound?

 

That is why I want to split this scene in half to see if it will encode properly because I have a feeling that this scene is way to full. But now Videowave is hanging everytime I try to group and displace object from the viewer. So I will try reinstalling Roxio creator 2010 SP2 components.

 

Your last question : I always did burn in 1080 HQ and the quality is better oin my Home theater system.

[bimicher]

Thanks for the link.

 

My physical memory is 3Gb max for XP. My virtual mem and paging is 4096Mb and that is the maximum the config program will accept. The out of memory does not tell me exactly from where I am out of memory, could it be a paging error from videowave max or some sort of array overbound?

 

That is why I want to split this scene in half to see if it will encode properly because I have a feeling that this scene is way to full. But now Videowave is hanging everytime I try to group and displace object from the viewer. So I will try reinstalling Roxio creator 2010 SP2 components.

 

Your last question : I always did burn in 1080 HQ and the quality is better oin my Home theater system.

 

So you are creating AVCHD or BlueRay discs?

[NewFilmMaker]

Why not slowly built up your problem scene and see if you can deternine at what stage it fails. I have never tried to use that many overlays, texts, etc on one scene at one time

 

 

Thank you,

 

yes I think that's what I will do. I was so at ease with the product that I though that I could just give it a good workout...

 

But I feel that my system is screwed up somewhere or something...? I'll downgrade a little bit my scene and project. Will see...

 

I'll be back...

[NewFilmMaker]

The encoding preview is not indicative of the final burned video, I do not think it shows the encoding frame by frame.

 

Go back to Videowave and export (or output) your video project to DVD mpeg,best quality. Do you have the missing images?

 

Are you using transitions in your project? If yes, how long are they?

 

 

Myguggi you are asking me if I am producing AVCHD or blueray? The asnwer is no! I am producing only for normal 1080 TV DVD. But in your comment youy ask my to make a DVD mpeg best quality so I though HD DVD HQ was the answer out of the videowave export menu. But it does work... I need the best quality for my DVD and TV but not Blueray because I dont have the blueray plug-in.

 

TY

[bimicher]

Myguggi you are asking me if I am producing AVCHD or blueray? The asnwer is no! I am producing only for normal 1080 TV DVD. But in your comment youy ask my to make a DVD mpeg best quality so I though HD DVD HQ was the answer out of the videowave export menu. But it does work... I need the best quality for my DVD and TV but not Blueray because I dont have the blueray plug-in.

 

TY

 

The best quality DVD is 720x480 for NTSc or 720x576 for PAL. All HD quality video will be converted to 720x??? so there is no point in first converting to some higher quality. video.

I dont understand what you mean by "1080 TV DVD"

[NewFilmMaker]

The best quality DVD is 720x480 for NTSc or 720x576 for PAL. All HD quality video will be converted to 720x??? so there is no point in first converting to some higher quality. video.

I dont understand what you mean by "1080 TV DVD"

 

I am cook and well-done

 

I have been trying to produce an Mpeg-2 of my project. Sofware or hardware I always have overlay images that won't appears in the preview and neither in the mpeg. The format is DVD 720x480 NTSC best quality. I did it with normal or optimal quality always the same thing. I removed all transitions between images for that section and I always have images that won't appears in this same section. The thing is, it is never the same images. On that one scene there is 6 images and I got up to 3 images in one mpeg production that were missing.

 

One thing funny happened in software mode DVD best quality as the encoder displayed the production in the preview of the export program after three images displayed the 4 one just displayed the 1/4 size of the actual image (this one add a fade-in at the time) was so small that I though it was a black image. And then dissapeared after 2-3 sec but should have lasted an other 8 sec. This happened twice and in software mode only in hardware mode they dont show at all.

 

So thats that. Any comments or solution will be appreciated. For now i'm cooked.

[NewFilmMaker]

I am cook and well-done

 

I have been trying to produce an Mpeg-2 of my project. Sofware or hardware I always have overlay images that won't appears in the preview and neither in the mpeg. The format is DVD 720x480 NTSC best quality. I did it with normal or optimal quality always the same thing. I removed all transitions between images for that section and I always have images that won't appears in this same section. The thing is, it is never the same images. On that one scene there is 6 images and I got up to 3 images in one mpeg production that were missing.

 

One thing funny happened in software mode DVD best quality as the encoder displayed the production in the preview of the export program after three images displayed the 4 one just displayed the 1/4 size of the actual image (this one add a fade-in at the time) was so small that I though it was a black image. And then dissapeared after 2-3 sec but should have lasted an other 8 sec. This happened twice and in software mode only in hardware mode they dont show at all.

 

So thats that. Any comments or solution will be appreciated. For now i'm cooked.

 

OK just succeeded in producing my 53 min. production.

 

For those who wonders what I did to solve the problem here it is...

 

A- I uninstalled my Roxio Creator 2010. I did all the deleting and registry adjustment as required. Re-installed the Roxio Creator 2010.

B- My problem still existed so this was not the good soluition path.

 

C- Chatting with people in this community, I discovered that my way of working with these type of files was'nt the proper way. The best solution was to generate smaller project, generating intermediate mpeg and then combining them into a bigger project. smaller the better. I did this and succeeded with a lot of work. So now my 53 min. project with its 14 music tracks is 14 small project with each it's own story book, music and mpeg. I created a mega project with all those 14 mpeg and succeeded in burning my DVD best quality in software mode. When I do it in hardware mode it is a lot faster but I always have a out of memory. So I do produce all my intermediate project mpeg in hardware mode but when I produce the full lenght project I do it in software mode.

 

 

Thank to all of you who helped me in this project.