Crash In Video Copy & Convert

[npapanik]

I am trying to convert a DVD (VOB files) to H.264/AVC and I am having a Windows crash (@ 6% progress) in Video Copy & Convert when I am converting using ATI's Stream.

 

I don't have any problem doing the same, when I am converting with the CPU only (with ATI Stream uninstalled).

 

My VGA pass any benchmark (even furmark).

 

Roxio 2011 is fully updated.

 

My specs:

 

AMD Phenom X4 955 (not overclocked)

8GB RAM

ATI 4890 1GB (x2 in Crossfire mode) running latest driver v11.2, and ATI Stream v11.2

Windows 7 64bit fully patched

[cdanteek]

ATI 4890 1GB (x2 in Crossfire mode) running latest driver v11.2, and ATI Stream v11.2

 

Did it work before ever?

 

I am trying to convert a DVD (VOB files) to H.264/AVC

 

What setting is that?

 

I am having a Windows crash (@ 6% progress)

 

Windows or Roxio crash? Any error message?

[npapanik]

Did it work before ever?

Its the first time that I have tried with the ATI Stream installed. Windows are fresh installed.

 

What setting is that?

H.264

HD 720p

PAL (25fps)

25000

 

If I use a different profile (eg iphone: H.264, 480x320, 30fps, 2500) it works!

 

I measured the difference when encoding with the above profile:

Without ATI Stream: 12min

With ATI Stream: 7min

Impressive!!!!

 

Windows or Roxio crash? Any error message?

The following crash is reported in Windows Application Log; it seems that that the ATI Stream atimpenc.dll crashes and therefore Roxio crashes...

 

I have disabled Crossfire but the same crash happened at 7% (With a different DVD...)

 

Log Name: Application

Source: Application Error

Date: 21/2/2011 10:19:30

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: NGP

Description:

Faulting application name: VideoConvert13.exe, version: 13.3.1.71, time stamp: 0x4c89d9b7

Faulting module name: atimpenc.dll, version: 11.6.0.10126, time stamp: 0x4d40a5fa

Exception code: 0xc0000005

Fault offset: 0x000e4946

Faulting process id: 0x6ec

Faulting application start time: 0x01cbd19f4aa6c336

Faulting application path: C:\Program Files (x86)\Roxio 2011\Video Convert\VideoConvert13.exe

Faulting module path: C:\Program Files\Common Files\ATI Technologies\Multimedia\atimpenc.dll

Report Id: 4dd7f293-3d93-11e0-bc97-6c626da94ba0

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2011-02-21T08:19:30.000000000Z" />

<EventRecordID>3117</EventRecordID>

<Channel>Application</Channel>

<Computer>NGP</Computer>

<Security />

</System>

<EventData>

<Data>VideoConvert13.exe</Data>

<Data>13.3.1.71</Data>

<Data>4c89d9b7</Data>

<Data>atimpenc.dll</Data>

<Data>11.6.0.10126</Data>

<Data>4d40a5fa</Data>

<Data>c0000005</Data>

<Data>000e4946</Data>

<Data>6ec</Data>

<Data>01cbd19f4aa6c336</Data>

<Data>C:\Program Files (x86)\Roxio 2011\Video Convert\VideoConvert13.exe</Data>

<Data>C:\Program Files\Common Files\ATI Technologies\Multimedia\atimpenc.dll</Data>

<Data>4dd7f293-3d93-11e0-bc97-6c626da94ba0</Data>

</EventData>

</Event>