Need Professional Opinion(S)

[boongsong]

Well, I'm back - another chance to show my lack of computer expertise.

I'm throwing this out to any/all guru's looking for their professional/expert opinion(s).

After much, much digging, trying to find out why Creator will not reinstall, I think I've found the answer. It requires a full restoral to factory settings because I found many instances of file system corruption and CD rom bad block(?). Hp said to restore.

Here are my questions:

1. If, and when, I do the complete restoral, then use Carbonite to restore all my files, do you think that will make it possible to reinstall Creator?

2. Do you think I will continue to have the missing/corrupt certificate file problem? (The only Roxio files still in my computer, as far as I know, are those with PhotoShow).

I'm apprehensive about this as everything is working normally right now, even with the file system problem. The only thing it has affected so far is inability to back-up using Windows and ejecting the disc after the back-up fails.

If additional info is needed, please advise.

Thanks to any/all who may respond.

[boongsong]

Obviously a ‘fresh copy’ of an OEM restore partition doesn’t have corruptions and problems that happened after it was made…

 

Your OS disc ranks right up there with the Title to your car or Deed to your home. These are things you Take Good Care of

 

I doubt I would run out and buy a PC… something about trading the Devil you know…

 

I would pursue HP first and if that falls through, you can always buy an OS disc! Your not in a hurry, so you can shop around and find a good price! – I bought a 3 pack of Win7 and end up only using 2 of the 3 licenses that it allows. There is pile of other discs around here going back to Win95B Might even have a Win 3 floppy if I dig deep enough

Once again, wisdom prevails. Thanks for input.

Guess I'll snoop around HP site and see if the have an OS disc or maybe google it. I absolutely need it.

Anyway, thanks so much for your help. I really appreciate it.

[boongsong]

I never, ever use a Restore Partition… In fact I format my new PCs on arrival, eliminating any factory Partition.

 

Either the Manufacture supplies discs with the OS and software with the PC or I find a manufacture who will…

 

Any software that saves your programs, settings, etc. is also saving all of your problems, corruptions, etc…

 

So when you restore them, you get everything you had before…

Thanks Jim for your response. I apologize for the delay in getting back to you but I'm not receiving email from some entities.

I did make a recovery disc from HP Recovery Manager but cannot find it and they allow only one to be made per computer, so I have to go to the Restore Manager (from HP) and do a complete restore from there.

Based on what you said about restoring includes corruptions, I guess it would be in my best interest to just get a new computer. Probably a good reason why I haven't done anything to it yet.

Sure wish I was a litle sharper in this, but, at my age, it isn't worth getting too involved when my mail "stuff" works.

Again, thanks. Appreciate your help.

[Jim_Hardin]

Obviously a ‘fresh copy’ of an OEM restore partition doesn’t have corruptions and problems that happened after it was made…

 

Your OS disc ranks right up there with the Title to your car or Deed to your home. These are things you Take Good Care of

 

I doubt I would run out and buy a PC… something about trading the Devil you know…

 

I would pursue HP first and if that falls through, you can always buy an OS disc! Your not in a hurry, so you can shop around and find a good price! – I bought a 3 pack of Win7 and end up only using 2 of the 3 licenses that it allows. There is pile of other discs around here going back to Win95B Might even have a Win 3 floppy if I dig deep enough

[Jim_Hardin]

I never, ever use a Restore Partition… In fact I format my new PC’s on arrival, eliminating any factory Partition.

 

Either the Manufacture supplies discs with the OS and software with the PC or I find a manufacture who will…

 

Any software that saves your programs, settings, etc. is also saving all of your problems, corruptions, etc…

 

So when you “restore” them, you get everything you had before…