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Creator 2010 Crash On Windows Startup


matthew2929
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I am having an issue with Roxio Creator 2010 after installation on a Windows 2003 machine. After installation and a reboot I log onto windows and receive the error "Roxio Creator Classic has encountered a problem and needs to close. We are sorry for the inconvenience". When trying to run any of your software I will either get this same message or nothing will happen at all.

 

Under more information i see the following:

 

AppName: creator12.exe

AppVer: 12.2.1.76

ModName: px.dll

ModVer: 4.18.16.0

Offset: 00077478

 

Any suggestions?

 

Thanks

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I am having an issue with Roxio Creator 2010 after installation on a Windows 2003 machine. After installation and a reboot I log onto windows and receive the error "Roxio Creator Classic has encountered a problem and needs to close. We are sorry for the inconvenience". When trying to run any of your software I will either get this same message or nothing will happen at all.

 

Under more information i see the following:

 

AppName: creator12.exe

AppVer: 12.2.1.76

ModName: px.dll

ModVer: 4.18.16.0

Offset: 00077478

 

Any suggestions?

 

Thanks

 

What operating system and service pack are you running?

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