Creator 2010 Crash On Windows Startup

[matthew2929]

I am having an issue with Roxio Creator 2010 after installation on a Windows 2003 machine. After installation and a reboot I log onto windows and receive the error "Roxio Creator Classic has encountered a problem and needs to close. We are sorry for the inconvenience". When trying to run any of your software I will either get this same message or nothing will happen at all.

 

Under more information i see the following:

 

AppName: creator12.exe

AppVer: 12.2.1.76

ModName: px.dll

ModVer: 4.18.16.0

Offset: 00077478

 

Any suggestions?

 

Thanks

[cdanteek]

I am having an issue with Roxio Creator 2010 after installation on a Windows 2003 machine. After installation and a reboot I log onto windows and receive the error "Roxio Creator Classic has encountered a problem and needs to close. We are sorry for the inconvenience". When trying to run any of your software I will either get this same message or nothing will happen at all.

 

Under more information i see the following:

 

AppName: creator12.exe

AppVer: 12.2.1.76

ModName: px.dll

ModVer: 4.18.16.0

Offset: 00077478

 

Any suggestions?

 

Thanks

 

What operating system and service pack are you running?

[matthew2929]

Windows Server 2003 with Service Pack 2

[cdanteek]

Roxio Creator 2010 System requirements

Minimum System Requirements:

 

 

Microsoft® Windows 7 Home Premium; Windows Vista Home Basic with Service Pack 1; Windows XP with Service Pack 3

[GermanGunner]

I am having the same problem and have had extensive interaction with Roxio, all without success. Have you had any luck?

 

Denis

[sknis]

I am having the same problem and have had extensive interaction with Roxio, all without success. Have you had any luck?

 

Denis

 

You posted to a 4 month old thread; the OP may not be around.

 

If you are serious about help from forum members, please answer these questions (link)

[gi7omy]

Are you also runing a server OS?