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No Video Signal



I have Dell Laptop, with Windows 7, 64 bit and not able to use VHS to DVD because I can't receive the picture from VHS player, it says "No video Signal" I have reinstalled and reinstalled and don't know what to do next.

Any help would be so nice. I really would like to save my old VHS tapes, the idea of this sofeware is awesome, if only I could get it to work.

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