Bd Cinema Player Help

[philby]

Hi,

 

Not sure if this is right forum for this question, anyway,

 

When I play any of my Blu Ray discs, I cannot stop the movie playing, actually I cannot get out of BD cinema player, without actually roobting syste,

 

Why would this be, any suggesitons?

 

Thanks

Phil

 

 

I am running

Roxio BD Cinema 3D player.

Win 7 64bit

Intel Quad expre core cpu 9650

8gb DDR3 ram.

Nvidia GTX 285 Driver version 266.58

3D Vision kit.

Acer 24 inch 3D Monitor set to 120resfresh rate.

 

 

Firmware is up to date for LG Blu ray player burner.

[Jim_Hardin]

Is this the Stand Alone version of CinePlayer rather than the one in the Creator 2011 Suite???

 

What is the version you have?

 

 

It is 'normal' for the BD menu buttons not to work, but any of the program buttons at the bottom PLUS the Close button should always work

[philby]

Is this the Stand Alone version of CinePlayer rather than the one in the Creator 2011 Suite???

 

What is the version you have?

 

 

It is 'normal' for the BD menu buttons not to work, but any of the program buttons at the bottom PLUS the Close button should always work

 

Hi thanks for reply.

 

Version is 5.61, stand alone one.

Even if I click on the "<" that the message that pops up when one goes to play a Blu Ray title, which makes the menu buttons show next to play button, as soon as any movie starts lplaying from 3 discs I have, I cannot see those or any of the controls. This only happens in full screen mode.

Even happens when I play a DVD in 3D conversion mode.

 

I think once I saw pop up what I would call a remote control, but have not seen that come up anymore.

 

Sounds strange doesn't it?

 

Any suggestions, most welcomed, I've reported this to Roxio support, a few times and to be honest their replies have been of little use, as they don't seem to understand the problem I am having.

 

Cheers

Phil

[sknis]

Hi thanks for reply.

 

Version is 5.61, stand alone one.

Even if I click on the "<" that the message that pops up when one goes to play a Blu Ray title, which makes the menu buttons show next to play button, as soon as any movie starts lplaying from 3 discs I have, I cannot see those or any of the controls. This only happens in full screen mode.

Even happens when I play a DVD in 3D conversion mode.

 

I think once I saw pop up what I would call a remote control, but have not seen that come up anymore.

 

Sounds strange doesn't it?

 

Any suggestions, most welcomed, I've reported this to Roxio support, a few times and to be honest their replies have been of little use, as they don't seem to understand the problem I am having.

 

Cheers

Phil

 

If you right click on the screen where the video is playing, do you get a menu so that you can leave the full screen mode? If there is and once you do that, you should be able to exit the program.

[Jim_Hardin]

I don’t believe this is your problem but I just want to review the control changes with a BD disc…

 

Unless you have turned it off, you will get a warning when a BD disc starts:

 

 

Generally you can use your Arrow keys on your keyboard or toggle the BD controls on and off with your mouse:

 

 

You can use the “remote arrows” provided or the keyboard keys to work those BD controls.

 

Of course the Play/Pause button should work for any media that is being played…

 

You have checked under CinePlayer Help – Check for Updates?

 

 

You want to make sure your video and mouse drivers are up to date too!

 

If all else fails… I would follow the Prep Steps, to the letter.

 

Then uninstall – reboot – reinstall – reboot – apply updates.

[philby]

I don’t believe this is your problem but I just want to review the control changes with a BD disc…

 

Unless you have turned it off, you will get a warning when a BD disc starts:

 

 

Generally you can use your Arrow keys on your keyboard or toggle the BD controls on and off with your mouse:

 

 

You can use the “remote arrows” provided or the keyboard keys to work those BD controls.

 

Of course the Play/Pause button should work for any media that is being played…

 

You have checked under CinePlayer Help – Check for Updates?

 

 

You want to make sure your video and mouse drivers are up to date too!

 

If all else fails… I would follow the Prep Steps, to the letter.

 

Then uninstall – reboot – reinstall – reboot – apply updates.

 

Thanks for replies.

 

Yeah I understand all that, but that is what is so strange, I haven't got it turned off, that warning does come up, but as soon as player goes into full window mode ( even though I have in settings for it not to automatically go to full window mode, although that is when a disc is detected), I cannot access those controls.

They just disappear. Even tried a 2d movie from my HD, same issue. I don't get a chance to click on that remote control menu think to left of play / stop button,

Yes all updates installed as same with Windows etc. I've tried unistalling program and reinstall. No change.

 

Obviosuly issue I guess is to stop it going into full screen when it plays a movie, although I cannot see in settings how to do that.

 

Cheers

Phil

[Jim_Hardin]

Some of that was for others to read

 

While it is playing, click on Alt-Tab…

 

That should cause the Windows Task Bar to appear in front of CP and you should see the CP Resize button at the right, just peeking out of the Task Bar???

 

For some reason, CP always defaults to full size on Play in the 3D version.

[philby]

Some of that was for others to read Oh okay

 

While it is playing, click on Alt-Tab… ( nothing happens, do u mean press ALt and Tab, even if I do that),

That should cause the Windows Task Bar to appear ‘in front’ of CP and you should see the CP Resize button at the right, just peeking out of the Task Bar???

 

For some reason, CP always defaults to full size on Play in the 3D version.

 

nothing, BD is a fussy player, I worked out from help, that S stops a movie, spacebar pauses etc, and they work fine from a movie I play off my HD, but any of the 3 Blu ray 3D discs I try, none of these commands do anything,.

In fact it won't go past a menu on one of them, yet on anotehr 3D player I got recenelty for Nvidia 3D vision, Cyberlink Power DVD, they are fine, I will stick with that program from now, Roxio has just made BD player too fussy or hard to use. Waist of $40 or so this has been!

Power DVD even plays other version of 3D videos I downloaded, yet ROxio BD doesn't even find those files. I cannot even take any screen captures to show what is happening, as only way to get out of program is to log off windows. As pressing ctrl, alt del to start task manager, doesn't even help, as it goes back to the player. COuld they have made this anymore harder to use,!!

Power DVD that little remote control comes up, and one can use that to control what is happening, I cannot get that to come up in Roxio BD, even I fresh install, still it won't show, I think it did the first time I ever installed it, don't ask me why it hasn't since.

 

Thanks for your help mate, not your fault, this is Roxio's issue and my last support reuqest hasn't even been answered. Why is it so fussy and near imposible for it to play blu ray discs.

[Jim_Hardin]

I don't get it

 

The rest of us don't have these problems when playing Comercial or the BD's we burn with CinePlayer +BD Player Plug-in...

 

I am sorry that we could not help you find a solution

[philby]

I don't get it

 

The rest of us don't have these problems when playing Comercial or the BD's we burn with CinePlayer +BD Player Plug-in...

 

I am sorry that we could not help you find a solution

 

Thanks Jim, that makes 2 of us, I don't get it either.