Flojoe Posted March 17, 2011 Report Share Posted March 17, 2011 Could not find anything related to this in your KB. I get a the following error when I try to run the "CREATE DVD" utility within Creator 2011. Runtime error! PROGRAM:C:\Program Files (x86)\Roxio 2011\VideoUI\videowave13.exe This application has requested the runtime to terminate in an unusual way. Contact the application's support team for more information. when I press OK button on the error message, Creator gives a second error: Runtime error! PROGRAM:C:\Program Files (x86)\Roxio 2011\VideoUI\videowave13.exe R6025 -pure virtual function call I press OK again in the error window and Creator closes altogether. PLEASE HELP!!!!!!! Link to comment Share on other sites More sharing options...
Jim_Hardin Posted March 17, 2011 Report Share Posted March 17, 2011 This is really a peer to peer site, so "we" don't have a Knowledge Base OK, it is clearly broken and needs fixed! Let's try this... Do the Prep Steps to the letter! Then start to install of the Suite, only pick Repair when it is offered. Reboot and give it a try... If it is working, you will need to apply the Roxio SP1 again. Let us know how you make out??? Link to comment Share on other sites More sharing options...
Flojoe Posted March 17, 2011 Author Report Share Posted March 17, 2011 Thanks for the quick reply. I will try as soon as I get home from work. Will let you know the outcome. Thanks again!!! Flo This is really a peer to peer site, so "we" don't have a Knowledge Base OK, it is clearly broken and needs fixed! Let's try this... Do the Prep Steps to the letter! Then start to install of the Suite, only pick Repair when it is offered. Reboot and give it a try... If it is working, you will need to apply the Roxio SP1 again. Let us know how you make out??? Link to comment Share on other sites More sharing options...
Flojoe Posted March 19, 2011 Author Report Share Posted March 19, 2011 Hello Jim, Took me a while but it WORKED!!!! Thanks a lot. You saved me from having to format and reinstall everything. Thanks again!!! This is really a peer to peer site, so "we" don't have a Knowledge Base OK, it is clearly broken and needs fixed! Let's try this... Do the Prep Steps to the letter! Then start to install of the Suite, only pick Repair when it is offered. Reboot and give it a try... If it is working, you will need to apply the Roxio SP1 again. Let us know how you make out??? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted March 19, 2011 Report Share Posted March 19, 2011 Cool! If you have other questions or problems, you know where to come Link to comment Share on other sites More sharing options...
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Flojoe
Could not find anything related to this in your KB. I get a the following error when I try to run the "CREATE DVD" utility within Creator 2011.
Runtime error!
PROGRAM:C:\Program Files (x86)\Roxio 2011\VideoUI\videowave13.exe
This application has requested the runtime to terminate in an unusual way. Contact the application's support team for more information.
when I press OK button on the error message, Creator gives a second error:
Runtime error!
PROGRAM:C:\Program Files (x86)\Roxio 2011\VideoUI\videowave13.exe
R6025
-pure virtual function call
I press OK again in the error window and Creator closes altogether.
PLEASE HELP!!!!!!!
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