Video Copy & Covert Freeze

[bs2000atsf]

Have Windows 7 Ultimate (X64) version 6.1 service pack 1

AMD Phenom II x4 955

8 GB DDR 3 RAM

65 GB disk space free

298 GB disk drive

 

Roxio 2011 Pro

Version: 1.3.166 sp1; 5.0.0.0

Build 131B66A, R04, 600B60A, R04

 

When Trying to convert windows media file video or a DVD to BluRay (almost any type of conversion or file type) the Program either freezes my computer or causes it to crash and reboot itself.Has happen on more that 1 occation with diferent file formats and conversion types.

[bs2000atsf]

ok I always keep my computer up to date graphic card has newest driver, directx is up to date ect.

 

When I try to repair the software it looks for file RCPROD.msi but it is not found any where on the computer. Now I see if i try to run the install file that is one of the file it unpacks however i tried a system search and it can NOT be found.

[Jim_Hardin]

HOW are you doing this??? there are 4 different ways in the Suite

 

Generally speaking you cannot convert UP in video, so please describe what you have in the way of Source files, I am assuming they are SD, and what you want to end up with...

 

We can usually come up with some decent workarounds

[bs2000atsf]

1. 
    
   
2. Roxio 2011 pro
   
3. home
   
4. Copy and convert video
   
5. Add Source
   
6. choose file
   
7. under convert file choose blu-Ray
   
8. click Start
   

 

All Files are on my Hard drive and this time im using a 720P WMV File the last time I tried it I was trying to make a backup of a DL DVD

[Jim_Hardin]

Thanks! Try using VideoWave ~ Edit Video-Advanced

 

Start with a new 16:9 Project! (must be widescreen or no BD option will show!)

 

Add your source or source files if you have several to combine.

 

Export As and pick the Output type and quality as well as the location.

 

Should do what you want

 

Let us know.

[bs2000atsf]

Nope tried that today. It did get alot more done before its crashes computer.

[Jim_Hardin]

It is most likely one or more of the files you are trying to feed to it

 

But let's try this...

 

Do the Prep Steps to the letter!

 

Then start to install of the Suite, only pick Repair when it is offered.