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Video Copy & Covert Freeze



Have Windows 7 Ultimate (X64) version 6.1 service pack 1

AMD Phenom II x4 955


65 GB disk space free

298 GB disk drive


Roxio 2011 Pro

Version: 1.3.166 sp1;

Build 131B66A, R04, 600B60A, R04


When Trying to convert windows media file video or a DVD to BluRay (almost any type of conversion or file type) the Program either freezes my computer or causes it to crash and reboot itself.Has happen on more that 1 occation with diferent file formats and conversion types.

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ok I always keep my computer up to date graphic card has newest driver, directx is up to date ect.


When I try to repair the software it looks for file RCPROD.msi but it is not found any where on the computer. Now I see if i try to run the install file that is one of the file it unpacks however i tried a system search and it can NOT be found.

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HOW are you doing this??? there are 4 different ways in the Suite :huh:


Generally speaking you cannot convert UP in video, so please describe what you have in the way of Source files, I am assuming they are SD, and what you want to end up with...


We can usually come up with some decent workarounds ;)

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Thanks! Try using VideoWave ~ Edit Video-Advanced


Start with a new 16:9 Project! (must be widescreen or no BD option will show!)


Add your source or source files if you have several to combine.


Export As and pick the Output type and quality as well as the location.


Should do what you want ;)


Let us know.

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