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Lrod

Roxio Media Capture Has Stopped Working.. Help

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So i got the product like 5 hours and am breaking my head here because i've update everything and i still cant get the software to open.post-93809-047909700 1301358678.jpg

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So i got the product like 5 hours and am breaking my head here because i've update everything and i still cant get the software to open

 

Windows Vista or 7??

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I am get the same error with mine. It happens as soon as I press start capture.

 

Specs.

AMD Phenom II X4 925 2.8Ghz

4GB DDR3 1600

SLI (2) Nvidia GeForce 9800GT

BFG EX 1000 Watt Power Supply

Windows 7 Pro 64-Bit

Everything Updated and Patched

 

Any Ideas?

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I am get the same error with mine. It happens as soon as I press start capture.

 

Specs.

AMD Phenom II X4 925 2.8Ghz

4GB DDR3 1600

SLI (2) Nvidia GeForce 9800GT

BFG EX 1000 Watt Power Supply

Windows 7 Pro 64-Bit

Everything Updated and Patched

 

Any Ideas?

 

Hi ibwalkn2,

 

Start,Run,MSCONFIG, Initialize Softwares, Disable ALL, reboot and try.

 

If WORK, re-enable one by one.

 

If NO, Disable 1 card on SLI and try.

 

I have a CF ATI 6850 and has a problem with a Encore USB capture Card...I´m take out 1 VGA...The USB card work...Strange.

 

Try and reply.

 

 

 

Claudio

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From what I see it seems as if the firewall or anti-virus could be blocking it.

 

Steps I recommend:

1. When opening it up right click the icon and on the menu click Open as Administrator.

 

2. If step 1 does not work, Go to Control Panel, choose allow a program through windows firewall and add the program to the list of exceptions.

 

Hope this helps.

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take the usb cable out of the computer before hitting capture and watch what happens...

 

i could never get the screen to come up before. and now i can.

 

its something to do with the cables. not the program or computer itself (in my case)

 

try the firewalls and all those things. if that doesnt work try disabling one card as i am about to do.

 

so trying Cauptain's advice in hopes that this will work =)

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