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Tivo And Drm

rperry53

Asked by rperry53,

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rperry53 Newbie

rperry53

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I just bought Creator 2011, installed it on my Windows 7 Home Premium desktop, and am having the same DRM issue that others have reported. (Like others, I bought Creator specifically to transfer TiVo files to DVDs.) What I do is use TiVo Desktop Plus 2.8.2 to transfer the program to my PC. I can then use Desktop Plus to convert the resulting .tivo file to a variety of formats--iPad, Moto Droid, etc. (It won't convert files shown as protected, such as HBO programs and movies, but it'll convert anything else.) I can then burn a DVD from one of those converted (and more highly compressed) files. That's not a problem, and it suggests to me the files aren't DRM protected. But I bought Creator 2011 to burn DVDs directly from the .tivo files so that I don't lose any fidelity. When I try to create a file or burn a DVD directly from the .tivo file, though, I get the same error message that others have gotten--that the files are DRM protected and can't be converted. That just doesn't make sense to me. I've tried converting about a dozen files now, and all present the same message that they're DRM protected--even a three-minute public service announcement off a local access cable channel. I can't believe that one's DRM protected! Maybe I'm missing something, but it seems to me this feature of Creator 2011 just doesn't work the way it should. I appreciate any help you can give me.

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jdfrost Newbie

jdfrost

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I'd tried the DRM fix that gi7omy recommended. It didn't work. And, actually, I was able to view the Tivo files through WMP directly with no problems. It didn't give me the DRM message. So, it's a problem in Roxio for sure. Perhaps it's related to running Roxio within Windows 7, but it is a Roxio issue. I can view the Tivo videos just fine with other programs. VideoReDo is a nice one.

 

Any comment Roxio? Are you guys looking into this at least? Is there a fix forthcoming? I did buy Roxio based on your claims to be able open Tivo files.

 

Jim

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ogdens Digital Master

ogdens

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Has anyone had any luck? I scanned those articles, and I don't think any of them hit on this issue. It's really annoying. One of the main reasons I picked up Roxio was so I could easily transfer this stuff to DVD.

 

 

Have you you tried talking to Support :

 

Telephone Support: Free during normal business hours at 877-793-7471 (North America only).

 

*Monday - Friday, 11:00 A.M. to 6:00 P.M., EST.

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Unionjosh Newbie

Unionjosh

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Also, there are about 40 TIVO knowledge based articles here . About half of them are for MACs but I'm sure you will find one that applies to your situation.

 

 

Has anyone had any luck? I scanned those articles, and I don't think any of them hit on this issue. It's really annoying. One of the main reasons I picked up Roxio was so I could easily transfer this stuff to DVD.

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ogdens Digital Master

ogdens

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So far, no answer. I've generally have had good experiences with Roxio and their products have worked as advertised for me. I'm just surprised by the lack of response.

 

Jim

 

 

Have you you tried talking to Support :

 

Telephone Support: Free during normal business hours at 877-793-7471 (North America only).

 

*Monday - Friday, 11:00 A.M. to 6:00 P.M., EST.

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bimicher Digital Guru

bimicher

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So far, no answer. I've generally have had good experiences with Roxio and their products have worked as advertised for me. I'm just surprised by the lack of response.

 

Jim

 

Do you have a short clip that you could upload to a website (such as Up4Down) which we could then download and do some tests?

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jdfrost Newbie

jdfrost

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Remember we ARE NOT Roxio ! WE are users just like you but with perhaps a bit more experience. We did not design the program, engineer it nor are we responsible for the advertising.

 

Contact Roxio directly; you have free support for Creator 2011.

 

So far, no answer. I've generally have had good experiences with Roxio and their products have worked as advertised for me. I'm just surprised by the lack of response.

 

Jim

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sknis Digital Guru

sknis

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I'd tried the DRM fix that gi7omy recommended. It didn't work. And, actually, I was able to view the Tivo files through WMP directly with no problems. It didn't give me the DRM message. So, it's a problem in Roxio for sure. Perhaps it's related to running Roxio within Windows 7, but it is a Roxio issue. I can view the Tivo videos just fine with other programs. VideoReDo is a nice one.

 

Any comment Roxio? Are you guys looking into this at least? Is there a fix forthcoming? I did buy Roxio based on your claims to be able open Tivo files.

 

Jim

 

Remember we ARE NOT Roxio ! WE are users just like you but with perhaps a bit more experience. We did not design the program, engineer it nor are we responsible for the advertising.

 

Contact Roxio directly; you have free support for Creator 2011.

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JHall Newbie

JHall

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Roxio with Win7 has a problem with *.tiv files. not sure why all this back and forth wont admit to that. found a free conversion program that changes the extension so Roxio will copy and convert to DVD or whatever format since it doesn't know its a *.tiv file. that is the only drm problem. the program is call DirectShow Dump.

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jdfrost Newbie

jdfrost

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I have this same problem. I have TV programs that I transfered to my computer and they are not marked as protected. What's more, I used to be able to use Roxio 2010 to burn these to DVD without any problem at all with Roxio 2010.

 

I upgraded to Roxio 2011 and suddenly I get a message that says these Tivo files are protected with some digital rights management and it won't do anything with them. So, I tried opening one of the files I had transferred years ago that I knew I had opened and burned to DVD previously. No go, same message. So, I know it's not something new in the Tivo files.

 

Then I thought this was something introduced with Roxio 2011 so I resintalled Roxio 2010 and tried opening that. Still, no go. I got that same message, which I never got when I ran Roxio 2010 on the same file before.

 

So, now I don't know if it's Roxio or not? I also upgraded from Windows XP to Windows 7 during that time. That's not as easy to check out.

 

Any thoughts based on this additional information? What's kind of disturbing is that in the half year or so since the original post, there hasn't been one response from Roxio!! Come on Roxio, give us a clue here!

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Beerman Digital Guru

Beerman

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I don't have a tive but do have 2 cablecard tuners and have run into a few, non pay tv channels that definitely are DRM'd.

However, I agree that it does not appear to be your problem. Can you put up the 3 minute PSA file somewhere so that I can try it and see what happens? Is that one giving you the same problem?

 

It might be a Windows 7 codec issue. I would suggest to try another program in Windows 7 besides Roxio. I think you can download ViderReDo as a trial version and see if it works for you. It has support for tivo files.

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