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help please


Pooka

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here is the deal my friends have an older toshiba laptop. the Roxio software has been deleted and the computer won't recognize any cd/or dvd that you put into it. device manager shows the dvd w/ the exclamation point. but it wont let me change the drivers. the computer has no lan connection. and of course the cd-rom doesnt work. how can I remove the roxio software completely so that I can use the basic windows drivers to read disks?

 

Win xp (no service pack)

toshiba satellite 2595x dvd

 

Thank you very much.

 

Pooka

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here is the deal my friends have an older toshiba laptop. the Roxio software has been deleted and the computer won't recognize any cd/or dvd that you put into it. device manager shows the dvd w/ the exclamation point. but it wont let me change the drivers. the computer has no lan connection. and of course the cd-rom doesnt work. how can I remove the roxio software completely so that I can use the basic windows drivers to read disks?

 

Win xp (no service pack)

toshiba satellite 2595x dvd

 

Thank you very much.

 

Pooka

 

Try this: http://kb.roxio.com/content/kb/EEZ000005

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