I read quite a few comments on IE 9 and the issue of Video Trimmer not working. It seems the consensus of all the 'digital guru's and 'Jim-Bob, that IE 9 has NOTHING to do with the issue of the Video Trimmer suddenly failing to work.
From what I read, you claim IE 9 has nothing to do with it, but failed to give any real solution to the problem, other than using the time line.....Jim-bob went so far as to pontificate that the issue had 'run it's course' and it would now be closed! There is a certain arrogance to this reply, and to those of use who are not as 'skilled' perhaps, strikes as condescending.
My situation? I installed IE9 (full version, not beta). I only recently started a project, and found that the Video Trimmer window would not work. Now normally, the standard 'remedy' for most Roxio issues is "do a COMPLETE uninstall, update video drivers, check for any windows updates, yada, yada. I read the above mentioned threads, and only found disdain for anyone who might POSSIBLY ascribe the issue to a problem with IE9.
My solution....I did NOT do a complete uninstall/reinstall, followed by updating drivers, etc. I simply went to my Updates, and rolled back IE9 to IE8. Then I immediately reopened my project, went to the video trimmer, and it work....flawlessly! Now, I am no scientist, but the empirical evidence would seem to imply a connection with the Video Trimmer not working and IE 9......
So, I should be 'happy', right? Not exactly. It seems many times with Roxio, I have to hold my tongue just right, hold my breath, and the project completes without a hitch. Many times there are minor issues, that in the main, would not kill my love for Roxio (I have been on 'board' since version 8, now on 2011. However, the whole IE9 issue and the arrogance from those that should be there in a non-judgemental way to help, was the last straw.
I have now 'defected' to a competitors product, and am in the learning curve mode. So far, I am very happy with the switch. Will I have issues....perhaps. Will I have to go to their discussion boards for answers.....perhaps. Will I encounter the same arrogance from the assorted guru's...I can only hope NOT!
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timj
I read quite a few comments on IE 9 and the issue of Video Trimmer not working. It seems the consensus of all the 'digital guru's and 'Jim-Bob, that IE 9 has NOTHING to do with the issue of the Video Trimmer suddenly failing to work.
From what I read, you claim IE 9 has nothing to do with it, but failed to give any real solution to the problem, other than using the time line.....Jim-bob went so far as to pontificate that the issue had 'run it's course' and it would now be closed! There is a certain arrogance to this reply, and to those of use who are not as 'skilled' perhaps, strikes as condescending.
My situation? I installed IE9 (full version, not beta). I only recently started a project, and found that the Video Trimmer window would not work. Now normally, the standard 'remedy' for most Roxio issues is "do a COMPLETE uninstall, update video drivers, check for any windows updates, yada, yada. I read the above mentioned threads, and only found disdain for anyone who might POSSIBLY ascribe the issue to a problem with IE9.
My solution....I did NOT do a complete uninstall/reinstall, followed by updating drivers, etc. I simply went to my Updates, and rolled back IE9 to IE8. Then I immediately reopened my project, went to the video trimmer, and it work....flawlessly! Now, I am no scientist, but the empirical evidence would seem to imply a connection with the Video Trimmer not working and IE 9......
So, I should be 'happy', right? Not exactly. It seems many times with Roxio, I have to hold my tongue just right, hold my breath, and the project completes without a hitch. Many times there are minor issues, that in the main, would not kill my love for Roxio (I have been on 'board' since version 8, now on 2011. However, the whole IE9 issue and the arrogance from those that should be there in a non-judgemental way to help, was the last straw.
I have now 'defected' to a competitors product, and am in the learning curve mode. So far, I am very happy with the switch. Will I have issues....perhaps. Will I have to go to their discussion boards for answers.....perhaps. Will I encounter the same arrogance from the assorted guru's...I can only hope NOT!
I wish you all well, but as for me......I quit
Respectively submitted
Tim
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