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Installation Disk Help


owl14

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When I insert the Roxio Game Capture installation disk in my PC it doesn't read. Its as if nothing is on the disk! At first I thought it was my disk drive but I threw IN a CD and it read fine.

Windows 7 disable autorun in some cases.

 

Disable your AV and run EXE from drive.

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Windows 7 disable autorun in some cases.

 

Disable your AV and run EXE from drive.

Dont want to be a burden but can you post on how to do that?

 

I think disabled my antivirus. I use Norton so I just right clicked it on the taskbar and hit disable till next restart.

 

How do I disable autorun?

 

and how do I run EXE from Drive?

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Oh man I forgot to mention I am using Windows XP any idea whats wrong? or solution?

 

Step 2. Is the same thing in XP.

Normally "autorun disabled" on XP is VIRUS.

 

Run your AV, use CCLEANER from cleaner temporary (prefered folder for virus, spywares, etc...) Reboot your Pc and try again.

 

 

 

 

Claudio

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Step 2. Is the same thing in XP.

Normally "autorun disabled" on XP is VIRUS.

 

Run your AV, use CCLEANER from cleaner temporary (prefered folder for virus, spywares, etc...) Reboot your Pc and try again.

 

 

 

 

Claudio

 

Ok I restarted my PC and still I get nothing when trying to run EXE when I click OPEN. The Disk Drive is empty.

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Ok I restarted my PC and still I get nothing when trying to run EXE when I click OPEN. The Disk Drive is empty.

Ah your drive not read your CD RGC...Bad drive.

 

Test your CD in another drive or another PC.

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Ok thnx for the help very appreciated.

 

It is possible that you have gotten a bad disc? You said that when you put the disc in the drive and used Windows Explorer (not Internet Explorer) it saw the disc as empty. Does Windows even see your optical drive?

 

A disabled autorun is not necessarily a sign of a virus. You may have chosen to do that and just forgot or it may have come that way.

 

Are you updated on XP service packs?

 

Does Windows see that you have an optical drive? Go to Windows Device Manager and post the ID string of your optical device.

 

Make sure your computer meets the minimum requirements :

 

 

Minimum System Requirements:

  • Windows 7/Vista/XP, Intel Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM

  • DirectX® 9.0c compatible graphics card or higher, sound card

  • 2GB free hard drive space for installation. 10+ GB free recommended for video recording.

  • Windows Media Player 11 or higher

  • Internet explorer 7 or 8 (Note from me : IE 9 final release is OK)

  • Internet connection required for registration, product updates and tutorials. Any Internet changes are the user's responsibility

One available USB 2.0 port

 

Be careful in updating WMP and or IE to the latest versions, if you have other programs, they may be affected.

 

Norton is a hard one to completely disable; you may have just paused it. Several people in other sections of the forum found that they actually had to remove Norton and then reinstall it. They did this based on information from Norton's forums.

 

Please answer the questions in this guide (link) that you have not answered before.

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