WayneWastier Posted April 26, 2011 Report Share Posted April 26, 2011 (edited) I have tried over and over to get Roxio Pro 2011 to install, but each time the install halts and rollsback giving a text and zip file. Here is the text in an attachment. EDIT removed setup log! Edited April 26, 2011 by cdanteek Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted April 26, 2011 Report Share Posted April 26, 2011 I have tried over and over to get Roxio Pro 2011 to install, but each time the install halts and rollsback giving a text and zip file. Here is the text in an attachment. EDIT removed setup log! Your installation is failing over DIRECTX. Do you have a disc or a download? Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB failed with exit code -9. 04/26/11 04:18:06 - Installation failed with error code -9 04/26/11 04:18:06 - Rolling back installation Quote Link to comment Share on other sites More sharing options...
0 WayneWastier Posted April 26, 2011 Author Report Share Posted April 26, 2011 Your installation is failing over DIRECTX. Do you have a disc or a download? Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB failed with exit code -9. 04/26/11 04:18:06 - Installation failed with error code -9 04/26/11 04:18:06 - Rolling back installation I downloaded it, just yesterday. Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted April 26, 2011 Report Share Posted April 26, 2011 I downloaded it, just yesterday. Try this.... http://forums.support.roxio.com/topic/68989-disabling-installation-of-directx/ Quote Link to comment Share on other sites More sharing options...
0 WayneWastier Posted April 27, 2011 Author Report Share Posted April 27, 2011 Got it to install by doing a clean install of Win7 x64. For some reason this program doesn't like SP1 or one of the updates that I had installed. Quote Link to comment Share on other sites More sharing options...
0 gi7omy Posted April 27, 2011 Report Share Posted April 27, 2011 It's down to something else other than SP1 or updates. I did a clean install (new hardware) of W7 Ultimate with SP1 and all MS updates and had no problems with Creator 2011. But you have it working and that's the main thing Quote Link to comment Share on other sites More sharing options...
0 Shirke01 Posted May 21, 2011 Report Share Posted May 21, 2011 Your installation is failing over DIRECTX. Do you have a disc or a download? Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB failed with exit code -9. 04/26/11 04:18:06 - Installation failed with error code -9 04/26/11 04:18:06 - Rolling back installation I also have a same problem and I have a roxio 2011 Disc.whats the solution for this.I'm trying to install on fresh new formatted HD. Thanks, Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted May 21, 2011 Report Share Posted May 21, 2011 I also have a same problem and I have a roxio 2011 Disc.whats the solution for this.I'm trying to install on fresh new formatted HD. Thanks, http://forums.support.roxio.com/topic/67228-help-with-reinstalling-creator-2011/ http://forums.support.roxio.com/topic/68989-disabling-installation-of-directx/ http://forums.support.roxio.com/topic/69563-getting-installation-log-files/ http://forums.support.roxio.com/topic/67202-before-you-try-to-install/ Quote Link to comment Share on other sites More sharing options...
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WayneWastier
I have tried over and over to get Roxio Pro 2011 to install, but each time the install halts and rollsback giving a text and zip file. Here is the text in an attachment.
EDIT removed setup log!
Edited by cdanteekLink to comment
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