Windows 7 Enterprise Not In Supported Versions List?

[MP5464]

Hello all,

 

I've purchased Creator 2011 Pro and am having no luck trying to install it on a fresh install of Windows 7 Enterprise (x64). It appears that "Enterprise" isn't in the installer's list of supported versions. The installer will startup and get past the language picklist, but then I get the message "This operating system does not meet the minimum requirements for Roxio Creator 2011 Pro. This product will not be installed."

 

I've checked the other forum topics, but don't see this particular issue. I have made sure that the Compatibility Mode checkbox is unticked on setup.exe, (and have tried several compatibility modes too). Per Windows Update, I'm running the latest patches.

 

Since licensing is really the only significant difference between Windows 7 Ultimate (which is supported), and Windows 7 Enterprise, I suspect this is just an issue with the setup.exe installer check rather than a true issue with Windows 7.

 

Have any of you run into this? Any assistance would be appreciated.

 

Thanks!

[cdanteek]

Hello all,

 

I've purchased Creator 2011 Pro and am having no luck trying to install it on a fresh install of Windows 7 Enterprise (x64). It appears that "Enterprise" isn't in the installer's list of supported versions. The installer will startup and get past the language picklist, but then I get the message "This operating system does not meet the minimum requirements for Roxio Creator 2011 Pro. This product will not be installed."

 

I've checked the other forum topics, but don't see this particular issue. I have made sure that the Compatibility Mode checkbox is unticked on setup.exe, (and have tried several compatibility modes too). Per Windows Update, I'm running the latest patches.

 

Since licensing is really the only significant difference between Windows 7 Ultimate (which is supported), and Windows 7 Enterprise, I suspect this is just an issue with the setup.exe installer check rather than a true issue with Windows 7.

 

Have any of you run into this? Any assistance would be appreciated.

 

Thanks!

 

There have been some post's that have Windows 7 Starter, Windows 7 Home Basic, and have the same install problem. I guess Roxio means what they say in system requirements for the operating system. I have it installed on XPHPx32, VistaHPx32, W7HPx32, W7Prox64, and W7Ultimatex64.

 

Minimum System Requirements:

Microsoft® 7 Home Premium, Professional or Ultimate (32- or 64-bit), Microsoft® Windows Vista™ SP2 (32- or 64-bit), Windows® XP SP3 (32-bit), Windows®XP SP2 (64-bit)

[Jim_Hardin]

It will NEVER run in Compatibility Mode!!! And if you installed it under that, it hasn’t a snowflakes chance of working!

 

If you have a telephone I don’t see why you wouldn’t simple CALL them and ask???

 

Monday - Friday, 11:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays. 1-877-793-7471

[sknis]

Did you do all of these things?

 

Did you install as an administrator?

 

Other people have alluded to this Kb article but please read it.